Saturday AM 10/17/15

Written By: Scott and Elizabeth

LY Lunch Sales:2468
Projected Sales :2630
TY Lunch Sales:2919
+/- :  +18% LY and $289 PS
Lunch Covers: 156
Avg PPA: 18.71



Previous Days Labor: 15.66%

Previous Days Comps:  87.15%
Controllable Comps: 10.68%

Weather: Another gorgeous day! Low to Mid 80's

Special events?: Oddball comedy fest and Austin Book fest.  Weekend after ACL


Who worked:Johnny, Lindsey, Sophia, Stephanie, John (SA), Hiroe (FR) and Ruthy (Host)

Flow of Business, Cuts and Ticket Times: Good steady lunch.  Went on a wait a little after 11:30 and stayed on and off one until 2.  The wait was never more than 15 minutes or so.  Cut Lindsey at 1:30 and Stephanie at 2:15.  Stayed 2 on until the end
Sushi bar seemed to get a little backed up toward the end.  Had a 30 minute ticket time for a sushimi lunch, sushi lunch and bento.  After the food was ran; I dropped by the table to see how everything was and apologize for the long wait.  They were happy with everything and not concerned about the wait.  Said they were "Having fun just talking".  Also, found out that we were 86 Masu 20 minutes after it was rang in.  We sent Sake Toro to the table in place.  Guest was appreciative of the swap but better communication from sushi bar/kitchen would be great.
A-3 found a hair in his Katsu Donburi.  Didn't want a remake because he was afraid that we would reuse part of the tainted dish.  Elizabeth apologized for the mistake and assured him that we would NEVER do that (gross....).  He ended up losing his appetite and didn't order anything else.


Specials: 12 Udon Curry

3 Staff members that stood out (why/how):  John (SA) seemed to be moving at a good speed early on and slowed down just a little toward the end.  We talked about not leaving clean napkins and chopsticks on the table top while it was being cleaned.
Johnny seemed a little irritated that the couple who have been tipping a dollar came in.  He handled it like a professional though and kept a smile on his face.  Good thing too because today they almost tipped 20%!  Great job Johnny!!
 Everyone else powered through the rushes like champs.  No issues other than the ones listed above

Any VIP's in? Rachel and Carlos. Dorsey and her wife Susan.  Rep from Virtuoso.  Johnny's wife
Thai chili couple

Comps& Void Detail:
$10 Kome bucks
Kitchen Error - Hair in food
FNF for Johnny's wife
Voided Austin roll.  Decided to get sushi lunch with austin roll
Voided 2 Masu - 86

R&M needs: See R&M log

86'd items/ need more: 86 Masu and Softserve (frozen over)