Written By:Kayo
LY Lunch Sales:$2234
Projected Sales :$2415
TY Lunch Sales:$897
+/- :
Lunch Covers:59
Avg PPA:$15.01
Previous Days Labor:19%
Previous Days Comps:3.75%
Controllable Comps:13.14%
Weather: Heavy Heavy Rain, flash flood warning,
Special events?: Terrible rain, school under reverse evacuation 1:00 no power, closed early.
Who worked: Sophia, Mandy. Sayo, Kate, Jason, Chitose(training) Cindy
Flow of Business, Cuts and Ticket Times: The rain was really bad, it made some area in town flood around 9am, due to this flood all server and tthe manager could not make it at 10am. ( Luckily all cooks and sushi chefs were in, but I do not blame anyone because the rain and flood was so bad, so I did not mind open the place by myself..)
I have worked on side work with Andrew DG ( sushi chef)'s help and Cindy came in on time and helped us as well.
Sophia came in 11:10 so as Sayo at 11:20. Mandy at 11: 40 and Kate at 11:45. Jason got 11:45 as well. By noon we had about 10 tables, which is pretty good despite of this bad weather.
Business was steady we had about 30-50% full of the dining. At 12:45, I cut Mandy and Sophia, and since they were brave enough to come out, I bought them lunch.
However we lost the power around 1pm, we had about 1/3 full at the dining room but, servers were al able to write down orders, charged cards and run food without mistaking any.
I am pretty impressed how we all stayed calm and did whatever we could do and provide the best service without having power.
I have charged all credit cards when the power came back, but for some tables I knew the total but not order details so instead of ordering items, I had to use "OPEN FOOD" for those tickets.
(Anyway I think I made all sense.)
One ticket, the credit card number was really hard to read, so we could not charge.
If we ever lose power and need to manually charge card, please write down
Kind of card (Visa, Master....)
Card numbers
Exp. date
instead of using the manual printer.
Otherwise, we all worked well together.
Specials:
3 Staff members that stood out (why/how):
Andrew DG- even thought he s\works for sushi bar, he was nice enough to help me to set up tables and get ready to open.
Cindy for same reason, she is always very focused, hard worker and super helpful.
Any VIP's in? All great customers came in for rain.
Comps& Void Detail: I had to make some voids in order to fix the ticket amount and other things, so I am sure today's lunch sales detail is not very accurate.
R&M needs:
86'd items/ need more:
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