Thursday 10.8.15 AM

Written By:Kayo

LY Lunch Sales:$1576
Projected Sales : $1743
TY Lunch Sales:
+/- :+33% last year. $347 Proj
Lunch Covers:125
Avg PPA: $16.72




Previous Days Labor:23%

Previous Days Comps:5%
Controllable Comps:0%

Weather:warm upper 80s

Special events?:


Who worked: Kate, Lindsey, Joel, Johnny, John (SA) Jason (FR) Junko (host)

Flow of Business, Cuts and Ticket Times: Started steady and went really strong, by noon we started to small wait, at 12:30 wait was really long. and wait went all the way until 1pm. Some people waited little longer than the quote, but Junko was doing her best but we had many campers today. Also many people were willing to wait so no on got upset or anything.
1:20 when things slow down, I cut Lindsey. and Kate at 12:40.
And die down as usual.

Specials:

3 Staff members that stood out (why/how):
Lindsey was strong and on her own.
Joel was offering help to other servers a lot and trying to work as a team.
Kate can work little more faster, I spotted some food at sushi bar sitting for little while and it was always for Kates' tables.
John should work more with Junko. He should communicate more to know how many to set up and all that.

Any VIP's in? Kristin and her boss ( our regular ) eye doctor, Kathrine and her husband. Tara and the guy. Marko and his girlfriend.

Comps& Void Detail: 1-Sp scallop and 1- Ankimo for B6 Kate's table, she just came into the office while I was ordering lunch and asked me to void two of those nigiri because it took too long, so I have checked the ticket, and found out it only took 15 mins, Yes we were busy at the moment and maybe it took longer than usual however I still think 15mins is not too long especially they had other food on the table before these nigiri. So instead, I refused to void those but told her I would do something different, that's when she decided to took those off from her check and told me she was going to pay for it. I told her I was willing to talk to them and do something instead of void all 4 nigiri because I believe it was not too long to void those but since they were not happy I could make it up with something else. Kate understood my concept.
So anyway, here's the point, I guess some senior servers may think they know how to take care of issues, but if it only falls into for their own tables, it is not right approach. I explained to her that  I do not want to do something I can't do for every table here. Which is I can't void everything items which take more than 15mins.
15% Military discount


86'd items/ need more:
I think its time to get new sushi menus. Most of them are peeled in corners.