Saturday, October 3, 2015

Saturday AM 10.3.15

Written By: Elizabeth

LY Lunch Sales:$2293
Projected Sales : $2950
TY Lunch Sales: $2706
+/- : +18% LY and -$244 PS
Lunch Covers: 161
Avg PPA:  $16.81

Previous Days Labor: 16%

Previous Days Comps:4%
Controllable Comps:7.26%

Weather: beautiful- mid 80s. really nice.

Special events?: ACL Day 2.

Who worked: Lindsey, Stephanie, Joel, Johnny CL. Ruthy Host, Jason FR, John SA

Flow of Business, Cuts and Ticket Times:
Slow start to the day. Picked up a little bit around 12:30, half full, lots of singles at the sushi bar. No major issues or ticket times. Cut Joel at 1:30, and went 2 on at 2pm. Stephanie and Johnny got a small pop around 2:45, but nothing crazy. Jason FR droppped off a Kayaku udon at the wrong table, thus making B5 wait longer than they had to. It was 3 Japanese men who, to my knowledge, didn't speak much English, since I tried to apologize to them and they just nodded a lot. Which made me feel extra bad about the whole thing. I comp'd the udon to recovery. Other than that, it was just a smooth running Saturday, showing Scott the ropes.


3 Staff members that stood out (why/how):
-John was moving a little slow- and I noticed he also wasn't fully setting the tables up (soy sauce, sesame and togarashi were always askew) so I talked to him about setting the table top to bottom and checking for crumbs and sweeping, etc. Later on he asked if he was moving too slow, and I said yeah he seemed a little sluggish. So he moved faster...then dropped a tray and broke a glass. So he still needs to find his pace. More coaching will be needed almost daily. I see the want though.

-Johnny got a little discouraged after S12 left him $1.50 on a $38 check. He said they come in all the time and the tips always get smaller. He didn't tell me until after the fact, so I told him to let me know next time so maybe I can be a little proactive and talk to them about it. That being said, he got sat a 4 top at B1 of teenage/younger kids and mumbled "please no" as they were getting sat in his section. I asked him what was wrong and he said that he knew he was going to get a bad tip from them. Not usually his style, so I guess maybe he was just having a  bad day

Any VIP's in?
Old John, David and Ruby (nice single dad guy with blonde daughter who's names I always forget, but thanks to Scott as my decoy, I was able to re-find out...let's commit this to memory now shall we?)


Comps& Void Detail:
*MANAGERS: please print and save all ACL comp'd checks. I have an envelope on the board in the office to keep the receipts in.
Two ACL comps, one Recovery,

R&M needs: Vent hood wasn't working from the get go this morning. Alex, Matt and Daniel toughed it out through lunch service- it was pretty hot back there. I finally heard back from John with Production Services (we were leaving messages for Andy, but he was out of town) and John will be out this afternoon to look at it.

86'd items/ need more:

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