Thursday 10/1/15 recap

Written By: Dusten

LY Lunch Sales:1905
Projected Sales :2060
TY Lunch Sales:1406
+/- :-654 under projected and -26% under LY
Lunch Covers: 88
Avg PPA:15.98


LY Dinner Sales: 4566
Projected Sales :5363
TY Dinner Sales: 4628
+/- : up 1% over LY and $735 under projected.
Dinner Covers:173
Avg PPA: 26.75


Previous Days Labor:17%

Previous Days Comps: 5.08%
Controllable Comps:13.77%

Weather: Sunny and warm

Special events?: impending ACL


Who worked: Lunch: Sayo, Lindsey, Joel, Johnny CL, Junko H, John SA and Jason FR. That's 5 J's.
Dinner: Naoto, Grace, Stephanie, Miho, Sophia CL, Samara and Cindy H, John SA

Flow of Business, Cuts and Ticket Times:Lunch was somewhat typical. Pop around 12:30 of about 12 tables. Filled up mostly. Everyone had about an even number of tables before cuts. Lindsey wasn't feeling well so I went down to 3 at 12:45, 2 at 1pm and just Johnny at 1:30pm. No issues with ticket times.
Dinner was steady. Went on a short wait. Nothing over 20 minutes I believe. Ticket times were good. I cut Naoto and Samara at 9pm, Grace at 9:15pm, Stephanie at 9:30pm and Miho at 9:45pm

Specials: 5 oyster, 9 escolar, 7 tsukiji sets, 4 toro, 6 hon maguro.

3 Staff members that stood out (why/how):
-Samara pointed out that John was getting a little distracted on the floor. She says he's usually really quick. It is really easy for people to get sucked into the "kome crew social hour," sometimes.
-Taught Cindy to make a lime in the coconut. i think that was the only drink she hadn't learned. I appreciated her seeking me out to show her.
-Stephanie had a difficult table that shook her up, but she handled the situation professionally. A customer with numerous allergies, rather than disclosing them, refused to do so but rather wanted to know every ingredient of every dish and modify every recipe. She griped at Stephanie about the consistency of the placement of the sauce on her rolls. Sent back a ton of sushi, that Take was fortunately able to use. Stephanie said it was one of the worst tables she ever had.... that seems to be saying a lot, because she always get the weird ones.

Any VIP's in?A few regulars. The couple that sit with their baby girl between them at the sushi bar came in for lunch. Saw Victor and a couple other familiar faces. Owner of Minamoto. Samara, Jeremy and a friend in town for ACL. Cindy's sister came in, some of Kaori's husbands friends. Samm Levine- he was in Freaks and Geeks, Inglorious Bastards and several other things. Samara recognized him. His party seemed to enjoy themselves thoroughly.

Comps& Void Detail: Did two $15 Kome buck cards. Most servers I work with for lunch still don't seem to be asking the tables where the customers are getting the cards. One from Daruma. Regular couple, Asian, he's the doctor (?) in black scrubs. They had a frequent lunch buyer card to redeem. i also put the last stamp on another couple that Johnny says come in all the time. I figured it would be okay to give maybe a day's buffer on that. FNF for Minamoto from Take. Bitches Brew roll, poisson cru- owner comp. hamachi and salmon sashimi, love for sale roll, onigiri- guest changed mind. 2 bday desserts- apple pie spring roll. FNF for Cindy's sister. $1 kome buck off for gyoza that barely missed happy hour (server didn't enter order on time) voided a negi hama ans saba nigiri for Grace. She set her food on too long of a delay.

There was an issue with a table ordering a kid's cooked plate. They ordered it andf then said they wanted a kid's sushi plate when the cooked plate came out. It was sent back to the kitchen and disposed of. Then the table decided that they wanted the cooked plate also, but with no pork. Another was made. I comped the first one. I guess that was all I could do really. They ordered it, we made it. They saw it and said "no thanks."

R&M needs:It is really nice to have the A/C functioning properly.

86'd items/ need more: It would be a good idea to make a run to the bank for the weekend.