Written By: Samara
LY Dinner Sales: $5936
Projected Sales : $6434
TY Dinner Sales: $6944
+/- : 17% over LY and $510 over PS
Dinner Covers: 239
Avg PPA: $29.05
Weather: mid 80's
Special events?: Oddball Comedy Festival. Austin Book Fest. Weekend after ACL. College Football season in full swing.
Who worked: Naoto, Sayo, Joel, Clair, Dusten (CL), Grace & Cindy (hosts), Ruthy (cktl), Jason (SA), Hiroe (FR)
Flow of Business, Cuts and Ticket Times: Slow start for a Saturday...football season? Picked up around 6:45 and stayed on a consistent wait until 10pm. Lots of 5 tops. Cut Naoto at 9:45, Grace at 10, Sayo at 10:15, Joel at 10:30.
Cindy and Grace were setting up B7/8 (Joel's section) for Tebi's 6 top. He personally requested to be seated in Naoto's section. B4 has just been seated and the only option was to make him wait or put B2 and B3 together. Dusten let me know that the last time Tebi came in to eat, Joel waited on him and didn't have the best dining experience.
Had several issues with the fry station tonight. 23 minute yakitori set, 30 minute shumai and tataki special, and an order of kome fries that looked like the scraps at the bottom of a bag. Spoke with the kitchen. Steve's not having a good night. Brought all long ticket time food to each table, personally apologized, and comped appropriately.
Clair rung in a farm salad "AS APP" and put a hold on sushi for A5. Took the kitchen 15 minutes to put out the salad. Not a big of a deal. Daniel let me know to inform servers that farm salads on average have been taking them 15 minutes because of the new selection of vegetables. Spoke with the customers. No additional issue.
Sayo came to me at one point with a complaint from A5 that there was no squash in the tempura special. Spoke to Daniel and he let me know that the kitchen was 86'd squash. Said Jersey made the specials. Went over to the table to apologize and offer something on the house. The table was fine and said "we just really wanted some squash". Decided to 86 tempura special for the rest of the night.
Four girls at one of Clair's tables all ordered soft serve. While making the 4th one, the soft serve machine froze up. We offered her green tea ice cream instead but she declined.
Found an Iphone under A2. Someone called earlier in the evening about it but it wasn't found until after we were closed. I left the phone in the office and hopefully we can get it back to its owner ASAP.
Specials:
Beef Tataki 21
Tempura Zucchini and Squash 8
Kaki Fry 7
King Salmon Box 8
Aburi Sashimi 13
3 Staff members that stood out (why/how): Naoto was a superstar server tonight. Really impressed with his prebussing, bussing tables and running food to tables not in his section. Great attitude. Spectacular soft serve swirls.
Ran a contest for most specials sold. Dusten won. Awarded him two Alamo tickets and a $10 giftcard
Grace was very kind and helped jump start a customer's car!
Any VIP's in? Tebi (old Daruma employee)
Comps& Void Detail:
Comped takoyaki for Tebi (FNF)
Comped yakitori set for S12. 23 minute ticket
Comped Kome Fries for B8.
Comped Shumai and Tataki special for B7. 30 minute ticket
Void Camembert for Sayo, Server missring. Was not made.
FNF for Chill's girlfriend
R&M needs:
86'd items/ need more: Masu. Closing safe is really low. Mostly 5's and 1's.
It was only tempura zucchini on the special. Yellow neck squash are done for the season
ReplyDeletePlease try not to 86 something like that if we don't sell that product it gets thrown away
Need to make sure the specials are written accurately.If we're out of something in the kitchen, it definitely needs to be vocalized to FOH.
ReplyDeleteWhen I received the specials it said Tempura Zucchini. Since we've been running the zucchini/ squash tempura I figured it was the same. No one mentioned that we ONLY had zucchini. Sorry y'all. That was my mistake. I shouldn't have assumed.
ReplyDelete