LY Dinner Sales: $6483
Projected Sales : $7240
TY Dinner Sales: $6322
+/- : -2% LY and -$918 PS
Dinner Covers: 211
Avg PPA: $30.44
Weather: 90's but cool
Special events?: ACL Day 2
Who worked: Naoto, Joel, Clair, Camacho, Dusten CL, Grace/Cindy H, Ruthy Cktl, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times: Steady and filled up by 5:45. The 7:00 reservation for 10 people was a no show. Party of 7 (mostly kids) ordered several rolls and one kid's plate. Kid's plate took about 15 minutes. The family had already eaten their sushi by the time the kid's plate hit the table. The mother was pretty upset about "her child being very hungry". I sent 3 comped soft serve Ice Cream for recovery. Had 5 tables around 8:00 go over their quote times by 15-25 mins. Sent out miso soups for recovery for two tables. Grace and Cindy are still finding their balance while hosting together. Went off the wait at 8:30ish and cut Grace at that time. Cut Clair at 9:30. Cut Naoto at 9:45. Cut Ruthy at 10. Cut Joel at 10:30.
Specials:
Grilled Escolar
Panko Fried Oysters 7
Tempura Cucumber Kimchi 2
Mixed Veggies 4
Blue Fin Nigiri 15
Blue Fin Toro 15
King Salmon Box 0
Toro Duo 11
3 Staff members that stood out (why/how): Grace was always somewhere between being distracted and frustrated. First, she sat two women at S7 and S8 after they told her they were going to order a couple cocktails and "food to-go". I encouraged her to be adamant in letting guests know that it is dine in only. Luckily, the two women ordered a few rolls and decided to stay after all. At 6:00, I overheard Grace tell Clair she was going to seat a party of 7 (mostly kids) in the party room. I intervened, explaining to the guests that I wanted to ensure the best service possible and didn't want to rush them with only an hour before our 7:00 reservation arrived. The party of 7 were happy to wait for a table. I would have liked for Grace to consult me before making decisions like this. Later, I caught a glance of a doodle she was drawing at the host stand. After further inspection, she had jotted down an "ideal schedule" and was planning on talking to Elizabeth tonight about a set schedule, which only includes serving and cocktailing. She explained her frustration in only working a few lunch server shifts a week, as well as not feeling prepared for the flow of dinner shifts, and feels like it's a step down to be hosting more frequently since she was promoted to server. She let me know that she's having a difficult time financially because of this. I assured her that I would pass along this information to the proper vessel. Eventually I asked her to psychically put the schedule away as she had it sitting out the host stand for a while and shake off the negative attitude for the rest of the night. She never did. I overheard her complaining about her schedules multiple times to a few staff members when she was supposed to be prioritizing a busy weekend night. I asked Cindy where Grace was and she said "getting chopsticks"...I walked over to the server station and Grace was standing talking to the servers. Was tempted to cut her early because of these instances but we were too busy. Very unlike her. Hope she gets her schedule worked out. I spoke with her again after she was cut, letting her know how she's coming off and what she could do better improve her work ethic when she's on the clock.
Clair, Dusten, and Naoto were superstars at team work!
Comps& Void Detail:
-Void a a crunchy dynamite and a trio roll. Guest changed mind. Neither were made.
-Void Kaki Fry. Kitchen was 86'd.
-Void open food ($15) for Escolar special. Prompted Joel to ring in under Escolar-mod:special.
-Comp 3 soft serve for A8
-9 recovery miso soups (5 for A7 and 4 for B7)
-DNL Escolar. Guest complained that it was dry, sent it back, did not want a remake. I tasted it and it was indeed dry. Comped a soft serve.
-Employee day off for Andrew, fiance, and friends.
-FNF for Ruthy's friend at A1
-Reopened a check for Joel. They asked for an ACL discount after the check was closed.
R&M needs: Petrocelli fixed the A/C unit in the server station. The refrigerator in the service stations was reading at 50 degrees tonight. Needs a servicing.
86'd items/ need more:beef carpaccio
Great notes and great job last night samara! I will talk to grace, pronto. It's in her eval anyway. I'll get Boyd out to service the fridge but probably not until later this week since everyone is closed for Columbus Day (that's not even a legit holiday!?)
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