Written By: Kayo
LY Lunch Sales:$1730
Projected Sales :$2246
TY Lunch Sales:$2796
+/- :+62% LY $550 Proj
Lunch Covers:137
Avg PPA:$20.41
LY Dinner Sales:
Projected Sales :
TY Dinner Sales:
+/- :
Dinner Covers:
Avg PPA:
Previous Days Labor:22.36%
Previous Days Comps:5.99%
Controllable Comps:10.68%
Weather: cool morning with upper 80s during the day
Special events?:
Who worked: Sayo, Kristin, Joel, Clair, Jason (FR), John ( SA) , Ruthy (HOST)
Flow of Business, Cuts and Ticket Times:It was slower start for Fri but at the end did not take too long to fill up and running. around 12:10, we got on wait, many people with little babies, kids, and I saw more ladies. More than usual, today guests were rush to sit. The wait went all the way to 1:50, and customer were still coming here and there closer to 2 or few mins past 2.
The last customer came in at 2:01. And Ruthy turned them down, so I let them come in and told Ruthy that it is Ok after few mins of 2pm.
One edamame took 17mins even though it was "APP" on the ticket, I talked to Alex, and he admitted he forgot about it. I told him this is very important so pay extra attention for the ticket with "APP" and if he ever forgets, at the point he realizes he forgot about it, communicate with FOH manager.
I also think busy lunch like today, it would be very helpful if BOH manager can step in and work as expo.
I comped the edamame.
One point towards the end, 1 ban got backed up, but Toshi san was smooth enough to communicate with me and cleared all the tickets pretty quick.
Specials:Geoduck carppacio.
3 Staff members that stood out (why/how):
Ruthy did great job working solo. Stayed calm and worked well.
Clair got really slammed one point because we decided to make the party room communal table by seating two groups, but she was working well to over look all her section and asked me some help when she needed. Also with even her section super busy, she still pick up dishes from other sections, which was great!
John is really getting better, I see him carry the tray the way he should and picking up dishes well.
He is communicating with the host as well.
Any VIP's in: My friend, Jennifer, Keith Kreeger (My friend/ local potter) Mieko-san and her daughter's friend. The little girl who eats a lot of salmon sashimi and rice balls with her parents.
Comps& Void Detail: Discount owne's comp _ half order of Geoduck ( keith), Komeviche (jennifer) Comped edamame for long ticket time.
R&M needs:Kitchen needs another light above cooks.
86'd items/ need more: 5 boxes of China marker has been ordered through Amazon.
Forgot to mention one more thing, I spotted Jason (FR) using his hand to put Kyuri Tsukemono on rice bowl. I told him he can't use his hand to touch food, but maybe keep eye on it.
ReplyDelete