Sunday AM 7.20.14

LY Lunch Sales:$2186
Projected Sales: $2230
TY Lunch Sales:$2248
+/- : beat projected by $18, and LY by 3%

Weather:Warm and muggy. in the 90's again

Any Special events going on?:Not that I know of

Who worked?:
Krystin, Clair, Joel, Stephanie CL. Ruthie H, Jason SA, Lina FR

Flow of Business, Cuts and Ticket Times:
Another line of people waiting outside the door for us to open. We had the 10-top reso right at noon and then had the dining room full by 12:30. It was a busy lunch until about 2pm when it really started to die down. The last hour we got maybe 5 tables in, so I cut down to 2 at 2pm, and then 1 at 2:45 since not a lot was going on. Had another 10-top reso that didn't seat until about 2:30. Ticket times were good, never saw any huge issues. It was getting a little hairy because we were running out of ramen bowls- so just remind servers to be prebussing these off tables as soon as they are done, so we can get by until more are purchased. 

Had an instance worth mentioning today, about Greg. Actually, perhaps let me back this up with something from last week (which wasn't a big deal, but proves my point now). I ordered my large salad with plum dressing on the side. Christina knows exactly how to make it. When she was done, Greg decided to sprinkle cheese on it, just to be fancy or whatever. Well this morning, we had that family that has the 2 kids that have severe allergies (they came in for the first time a few months ago, and had brought in-n-out burger with them- when I asked that they don't bring in outside food with them, they explained to me their children's allergies and thought that they wouldn't be able to eat anything here. I ended up getting them boiled chicken and plain rice, and they were so happy- they come in maybe every other week or so, and get the same thing. They're super happy now, and really nice) Well, I went to the back and let Daniel know that Stephanie was going to ring in open food, and this is what it was. It needed to be boiled in water, not broth, and served with plain white rice. When I went to check on it, I saw Greg pulling the chicken out of a bowl of broth. I asked what he boiled the chicken in and he said Udon broth. I told him it needed to be boiled in plain water he said that it doesn't give the chicken much flavor so why did it matter. I told him it matters because the children are allergic to a number of things, soy being one of them. And now the chicken needed to be re-made. I told Greg that if I ask for something a particular way, that's the way I want it. If I didn't catch that, those children could have gotten sick. The family was appreciative that I could the mistake and were happy to wait, but in an instance like this, where they have become regulars and I have developed a good rapport with them, I'd like to keep it that way. Today they brought in 6 other people (they were our noon 10 top reso) so they are good customers of ours. 

3 Staff members that stood out (why/how):
Lina- really efficient food runner- vocal when coming through the service station

Krystin- still needs some help- saw empty water glasses, and she took a little while to get set ups out to her table. She kept her cool today though, which was good.

Stephanie- great job closing. Proactive in her downtime restocking the cooler, and putting glassware away 

Any VIP's in?
Chi and his family, The always wonderful Mr.Cook and some friends. The family of regulars with the boiled chicken kids

Comps& Void Detail:
Voided a Kirin22 b/c we were 86'd
Voided a tonkotsu, they changed their mind, wanted more drinks instead
Voided a Katsu Teishoku, they wanted a don buri instead

R&M needs?:
I changed the light bulb in the mens room. Hence the ladder in the office. 

86'd items/ need more?
We only have 3 Dai Dai left, so we will have to change the specials on Tuesday. Cameron, please do a count of all the Hitachino Nest Beers at the end of the night and email Vince and Myself with the counts left on them so we can figure out what we will feature on Tuesday, going into the last week & a half of the promo.
In addition to Ramen bowls we need Ramen spoons please.
As well as clear soup bowls.