Saturday, July 26, 2014

Saturday AM 7.26.14

LY Lunch Sales:$2283.30
Projected Sales:2407
TY Lunch Sales:$2714
+/- :$307 above projections, and 19% above LY lunch sales
Lunch Covers:176
Avg PPA (Sales/Covers=PPA) =(176/2714)=$15.42PPA



Any Special events going on?:Not that I am aware of

Who worked?:Krystin, Sofia, Clair, Lindsey, Ruthy (H), Joaquin (SA), Hiroe (FR)

Flow of Business, Cuts and Ticket Times:
Today started out pretty mellow, there wasn't the usual line of hungry people rushing the door right at 11. We had a nice, calm opening. Sushi bar ticket times and BOH were great. By 11:45 we were filled up and on a wait. There were a lot of families or bigger parties as usual. Waits lasted 20-30 minutes until they got sat. We got off wait at about 2:15 when I went 3 on. No pop later so I went 2 on at 2:30. There were no resos today but I was thankful enough to have a woman call to inform me that her and 12 people were coming in, hoping to get the party room. I explained we try not to exceed 12 people, due to health code regulations but one was a baby and 5 others were kids under 6 years old. I put them in the party room, I think it was better having them there than having them run all over the main dining room. Bento boxes were another great hit today, of course.

Ruthy didn't show up to work until 11:15 (10:30 Host in time). I had to call her at 10:45 to see where she was and she explained she misread the schedule and thought it was Sunday. She got a write up.
Joaquin was off again today. When Ruthy wasn't there on time everyone else took initiative to take on the extra opening work together without even being asked/told to. Joaquin was just sanding around doing NOTHING and I had to tell him to set up the tables outside. He did. When I checked again he only set up outside but left the red chairs inside still stacked on top of each other (???) and walked away to do more of nothing, I pulled him back and asked why he just left it and told him to set it up, I don't get it. I also saw him not prioritizing or consolidating his steps. He would go and buss a table and bring to the dish pit, unload, then go wipe it down, then go get napkins and chopsticks (all these steps separately and after the next) it hurt me to watch him do this and take so long but I wanted to actually see that he was really making so much work for himself and not working smart at all. In this time, people left, waters needed to be filled and tables prebussed and then he was behind.

3 Staff members that stood out (why/how):
Joaquin:listed from above
Krystin: Helped do all the opening hosting duties since Ruthy was so late
Sophia was very thorough with her side work

Any VIP's in?
Kayo
Comps& Void Detail:
1 uni- 86
comp'd miso ramen for 50 minute ticket time.**Large party ordered 10 ramen right before this and it set the kitchen back. I explained this to the table but the grandma seemed mad (everyone already ate and miso ramen was hers) so I said I would take care of it, she was happy.
owner comp for Kayo and business partner (I forget his name! sorry)
Sushi man/BOH/Manager/Makani
R&M needs?:

86'd items/ need more?

2 comments:

  1. I wish I read this before responding to Joaquin's email to me this afternoon. He asked his age-old question of when he can move into something else. I gave him a less than brief explanation as to why that isn't happening anytime soon. Hopefully this will hold him for now.

    ReplyDelete
  2. Kayo's business partner is Moto. He is also a partner of Paul qui of East side king.

    ReplyDelete

Note: Only a member of this blog may post a comment.

Saturday PM 3/31/18 Recap (The Last One on Blogger!)

Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...