Monday 7/21/14 recap

LY Lunch Sales: 1383
Projected Sales: 1683
TY Lunch Sales: 1491
+/- : -$192 from projected and up 8% over LY

LY Dinner Sales: 3498
Projected Sales: 4180
TY Dinner Sales:4678
+/- : over $498 from projected (!) and up 34% from LY (!!)

Weather: Warm and humid.

Any Special events going on?:

Who worked?:
AM: Camacho, Sayo, Kate CL, Joaquin SA and Krystin FR
PM:

Flow of Business, Cuts and Ticket Times:
AM: Fairly slow. Went on a short wait when all but the sushi bar was full (around 12:15pm). My notes say Kate was flustered, but I don't remember why. Chances are, no real reason. Everyone pretty much cleared out by 1pm.
PM: Decent dinner. Nothing out of control. Everyone was fairly busy as we only had four servers tonight. Joel almost lost his job today. We figured him for a no-call no-show, but he finally answered the 3rd time we called him. He said he thought he was supposed to be here by 5:30pm. Elizabeth gave him a good talking to ( I assume) and sent him home... only he decided to stay and eat at the sushi bar. Clair took care of him. She said he left her a very decent tip, but then he gave me $10 for her to get herself a glass of wine. I advised her to maybe share that with Krystin, as she opened alone because of him. We went on a wait around 7pm and stayed on until 9:15pm. I cut Krystin at 9:30. Stephanie had a rough time today. She told me she has been working 7 days a week, and she will NOT be picking up a Saturday shift as it will be her day off. We had another 6 top in addition to our reservation and I let that go to Miho to give Stephanie a break. She got her bearings again and coated right through the rest.
I gotta say, Jason kinda irked me tonight. I'm happy to help anyone and everyone when they need it. I saw to large tables leave as he was doing other things, grabbed a large tray and headed over. I asked him to go and grab another tray for the dishes, as I had the glasses ready to go. He either ignored me or didn't hear me, so I repeated myself and he told me he could fit it all on one tray. At that point I just walked away and watched him take twice as long as necessary to do the job. All this took place next to Kayo and Eileen's table. Had they not been there, I think I would have told him one 3rd and final time and not accepted any other answer than, "okay." For someone with no experience outside this restaurant, or much at any other job for that matter, he sure seems to think he knows a lot.

3 Staff members that stood out (why/how):
AM: 3 people with 3 servers? I'll just say that I think Sayo did a good job. Camacho was solid as always. Joaquin did his job.
PM: Krystin did a really good job today. I helped her until Clair arrived. She had 7 or 8 tables by that time all over the restaurant. I think it was a good exercise for her to prioritize as well as verbalize when she needs help. I noticed her selling a good amount of kitchen and sushi specials. Clair and Miho also did very well, but I expect a lot from them.

Any VIP's in?
AM: Regulars I recognized but do not know
PM: Kayo and Eileen, a few other regulars that I'm not familiar with. One guy was here with a group last night came back tonight and ordered omakase. Take doesn't know him either.

Comps& Void Detail:There was a bottle of snow maiden for Stephanie's table. She didn't know we were out. An iadako that the guest changed their mind on. I took $1 off a check that the happy hour seaweed salad price didn't ring in correctly. a 10% buzztable birthday discount. Thinkery 21 discount.

R&M needs?:Well the server sink was leaking all crazy for 2 days, but I fixed that myself... POW!

86'd items/ need more? We NEED trash bags. Snow maiden. We're out of the Daidai, and running low on the Classic ale. I'm guessing the new specials are soon to follow.