Friday PM 7.24.14

LY Dinner Sales:$6269.40
Projected Sales:$7204
TY Dinner Sales: $4999
+/- : -$2205 short of dinner projections, -20% down from LY dinner. -16% down from all day LY

Dinner Covers:214
Avg PPA (Sales/Covers=PPA= (214/4999)=$23.36

Weather:Hot

Any Special events going on?:None that I am aware of.

Who worked?: 

Sofia, Clair, Sayo, dusten, Joel, Lina (H), krystin (CT), Kaori (FR)  

Flow of Business, Cuts and Ticket Times:
We started off steady. It was good having everyone in at 4pm. Today Jason was 40 minutes late and I had to give him a call to see where he was. He showed up to work and he was late because he got into an accident on his bike! He split open his chin and chipped two teeth and hit his head hard. I had him sit down and check him out. Krystin came in early CT and ran to HEB to get some Liquid Band-aid to see if it would help since he didn't want to let the team down. When she came back I looked at his chin again and realized he may need stitches and may even need to go to the hospital. I told him there was no way he could work tonight. He understood and said he was going to bike home, but I was scared he might have a slight concusion from when he said he hit his head, and i didnt want to send him on his bike after saying that and seeing him so I asked Krystin to drive him home so he wouldn't bike. He said he is going to try and go to the dr tomorrow after he sees how he feels and I am in contact with him and will alert everyone else and schedule accordingly if need be.

So- we were down an SA. I immediately alerted the staff of this to bus their own tables as much as they could and do waters throughout the restaurant. This was a good team building day because everyone stepped out of their own section to lend a hand to everyone else. I felt like this was good after talking about how it seems like people forgot how to work as a team or started only working for themselves and not for Kome. I saw everyone step up and it ran smoothly with all hands on deck. It was a slow Friday, but we were all stayed busy.

At one point the iPad went down with the app and it was just showing a blank screen for 20 minutes after I restarted it twice. I exited the app completely, confirmed the wifi was working and still nothing..Lina had to start taking names by hand. I was going to reinstall the app but saw there was an update so I did that quickly and it finally came back on with no data lost. That was a hecktict 15-20 minutes. But we bounced back from that and everything was fine and no one waited too long. 

I went 3 on at 9:45 and 1 on at 10:40pm. We had a few tables come in between then but it wasn't anything like a normal crazy Friday night. 

3 Staff members that stood out (why/how):
Krystin really helped out tonight by getting liquid band aids to try and help Jason but then driving him home. She also CT but watered the restaurant throughout her shift, set tables and helped bus. I bought her dinner tonight, an earth wind and fire roll

Kaori defiantly took her SA and FR skills and combined them. Full hands in and out each time, and made constant laps when she knew she wasn't needed for another minute or two from the kitchen

At one point I didn't even know what section Sofia was in because she was helping out so much. She made laps bussing the restaurant and waters on her down time. She set up any/all tables when she could, I definitely give her praise tonight.

Any VIP's in?

Comps& Void Detail:
Kristin's roll

Makani

Buzz table 

Snow pierce

BOH/sushi

Manager

Shrimp temp misring

Bday dessert

Tsukiji carp misring wasn't made

Tsukiji carp owner comp---cute couple came in at 6 and said 1 year ago they had their 1st date at Kome and wanted to sit in their exact table (cute) AND they're now getting married in 2 months (super cute)....so they love Komé and we wanted to send them something nice and they loved it!
R&M needs?:

86'd items/ need more?