Wednesday A.M. 11/08/17

Written By: Drew

LY Lunch Sales: $1837
TY Lunch Sales: $1954 (+117)
+/- : +6%
Lunch Covers: 111
Avg PPA: $17.60


Weather:
Chilly in the 50's

Special events?:


Who worked:
Zayn, Kelly, Mandy, Johnny CL, Kelly D FR, Chaz SA, Brittany H

Flow of Business, Cuts and Ticket Times:
Things started out pretty mellow, people trickled in from 11-12, started to fill up then. Around 12:30 we wet on a slight 10 minute wait. Zayn brought to my attention a table that had ordered a Tonkotsu ramen and said it was too salt and just wanted a bit more broth, so Vince made some on the fly and diluted it, we both tasted it to make sure it was good. I sent it out to them personally and apologized and asked if they needed anything else. Checked on them again after their meal and they were very happy. Had a women come in and asked if she could be seated in our party room, she said her party could be from 4-6 but would still prefer the party room even if they were 4 because they had all just finished attending a funeral and needed privacy, she was a very sweet about it not demanding at all. She had known our policy from brittany speaking with her, so I went over to reiterate the policy but did tell her I was sorry for her loss and that we would make the accommodation. She was very grateful. The party ended up being only 3, so the woman changed her mind and said a table would be fine, and she appreciated us offering the party room. Around 1 things started to die down but not enough to make any cuts, so I waited til 1:20 and went 3 on then 2 on at 1:40.

Specials:


3 Staff members that stood out (why/how):
No one person really stood out. Everyone worked together and made a smooth shift.

-Servers need to make sure they are completing all opening duties. Soft serve machine was not turned on all shift, i should have noticed it earlier but it didn't come to my attention until we were trying to give some to a guest. I know we aren't going to be here for long with the machine but while we are here let make sure we are double checking the servers opening duties. My bad

Any VIP's in?
Rob Som

Comps& Void Detail:
Voided Longhorn roll- Server error(meant to hit not made but didn't know how to fix)
Pay out for $30 for stamp handle.
R&M needs:
Got more udon bowls today!

86'd items/ need more:
86 Saba-miso forever