Friday AM 11/24/17 Recap

Written By: Leary

LY Lunch Sales: 3113
TY Lunch Sales:  3040
+/- :  -73, -2%
Lunch Covers:  155
Avg PPA: 19.61

Weather: Beautiful Fall Day

Special events?: Black Friday

Who worked:
Krystin, Kelly, Zayn, Sophia, Derek CL1, Dusten CL2

Flow of Business, Cuts and Ticket Times:
It was slower than expected. Pretty calm lunch until the end. Started filling up after 1 and hit a wait around 115. Sat the last table on the wait right at closing. Tickets times were overall ok, but the timing of completing kitchen tickets is still needing some adjustments. It's still the first week and will come with time. Kazu got pretty busy at Ichiban towards the end of lunch, and had some 30 minute tickets times, but no customer complaints or issues.

Specials:

3 Staff members that stood out (why/how): 
-Sophia rearranged the service station a bit with the new shelf, and I think it's probably a better set up for the shorter folks.
-I've been really impressed with Zayn lately. He hustles, stays positive, and I love the way he speaks with guests.
-Working on guiding Brennan to be a more assertive expo. He's pretty quiet naturally so I think it's going to take a bit for him. Still doing a great job on the line.
-Kelly's lack of spatial awareness is a bit maddening in the smaller server station. I tried to keep guiding her, but she's a little too spacey. 

Any VIP's in?
John

Comps& Void Detail:
-FNF for Alyssa's grandmother

R&M needs:
-Devin pointed out that ice machine was almost empty at one point tonight. Seems strange since we were not that busy tonight. It's running fine and dropping sheets, but just not producing that quickly. I'm going to call pro-ice in the morning to see if it needs servicing.
-Still can't get the printer to work with aloha computer.
-Green Tea Ice Cream is having a hard time staying frozen on the line, but Vince said it's the walk in not getting it cold enough. I'll be calling Boyd in the morning. 

86'd items/ need more: