Friday AM Recap 11/10/17

Written By: Leary

LY Lunch Sales:  2961
TY Lunch Sales: 2981
+/- :  +20, +1%
Lunch Covers:  161
Avg PPA: 18.52

Previous Days Labor:  19%
Previous Days Comps:  6%
Controllable Comps:  0%

Weather: Chilly and cloudy

Special events?:

Who worked:
Sophia, Pat, Derek, Clair Cl, Brennan SA, Hiroe FR, Annie H

Flow of Business, Cuts and Ticket Times:
Another busy lunch. On a wait by noon and off the wait at 210. Hit a 30-35 minute wait at the peak. Had a little spot around 1 where 4 4-tops were paid out and just camping out. It caused a couple tables to go over their quote time, but Annie was doing a good job of communicating with the guests and appeasing them with her charm. I was about to start bribing people with Kome Bucks to get up, but then everyone finally got up at once, and we were back on track.

Ticket times were mostly good, but we had one lost ticket for a Miso Ramen. It ended up being about 22 min which isn't too bad, but unfortunately the other guest was staring at his sushi lunch for 10 min not taking a bite until the ramen came. I went ahead and comped it and the guests were happy in the end.

Specials:

3 Staff members that stood out (why/how):
-Brennan worked for Beorn and did a great job as SA on a busy lunch.
-Annie handled the host stand well once again.
-Servers did a good job keeping the hustle up.

Any VIP's in?

Comps& Void Detail:
-Emp Day Off Naoto
-1 Bday Dessert
-Kitchen Error for Miso Ramen Lost Ticket

R&M needs:

86'd items/ need more: