Saturday, November 25, 2017

Saturday AM recap 11/25/17

Written By: Devin Steuerwald

LY Lunch Sales: 3508.00
TY Lunch Sales: 3560.00
+/- : +52.00, +1%
Lunch Covers: 167
Avg PPA: 21.32


Previous Days Labor: (will update tomorrow)

Previous Days Comps: 6%
Controllable Comps: 1.83 %

Weather: started out slightly chilly but warmed up to the mid 70's, sunny and beautiful outside

Special events?: first saturday lunch at New Kome


Who worked: Johnny CL1, Kelly S CL2, Sophia, zayn, Cyndy, Mandy, Annie H1, Alyssa H2, Beorn SA1, Chaz SA2, Hiroe FR

Flow of Business, Cuts and Ticket Times:
slower lunch shift, we stayed mostly full but we never really went on a wait. we started off busy with 2 6 tops and a 7 top right out the gates but that was the biggest "rush" we had. the flow for the rest of shift was smooth and steady. Cut 1 SA, 1 host, and the only server on a dbl at 1:40. then went down to 3 on for the rest of service. ticket times were all mostly good. we got a little backed up at rolls towards the end of service with some 20-25 tickets but no customers complained and everyone left happy. 

Leary had a guest get upset that we didn't have any open table big enough to accommodate a 6 top, they wanted to start off at the sushi bar and then move to a table once it came available. Leary tried to explain why we couldn't do that and they decided to leave.

*Leary can you add seat number mods for drinks? also can you add just dynamite roll to sushi lunch menu.

We had a guest ask if we had a changing table today, when their server told them we didn't they changed their baby on the counter in the bathroom. maybe we could look into changing tables for the bathrooms?

Specials:n/a

3 Staff members that stood out (why/how):
Zayn- mr positive!! always in a great mood and always handles his section with time to support the rest of wait staff.
Beorn and Chaz- such a great duo as SA!

Any VIP's in?
john


Comps& Void Detail:
birthday comp X2
spill, customer spilled their rose

R&M needs:
we are getting some marks on the walls from china markers, i have been asking the staff to make sure they put the CM point side down.

86'd items/ need more:

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