Written By: Dusten
LY Dinner Sales:4932
Projected Sales :6140
TY Dinner Sales:6195
+/- : up 26% from last year and $55 over projected.
Dinner Covers:221
Avg PPA: 28.03
Weather: hothothot
Special events?:Labor Day Weekend.
Who worked:Grace, Stephanie, Kate, Krystin, Clair CL, Samara and Cindy H, Hiroe FR, Ruthy CKTL and Jason SA
Flow of Business, Cuts and Ticket Times:Had a good pop to start. Out initial reserbvation took over 30 minutes to be complete, as did another 7-top that walked in. There were several larger parties that walked in and that kept the lobby full. We went on a wait around 6:30 and stayed on until 9:50pm. I cut Grace, Cindy and Ruthy once the wait was whittled down to just a couple small parties. No crazy ticket times, but the kitchen had a bit of a rough start. Things smoothed out and everything went well.
Specials: 18 hon maguro, 9 hamatoro carpaccio, 3 king salmon box, 3 curried eggplant, 7 shishitos, 9 kaki fry.
3 Staff members that stood out (why/how): Kate handled a difficult table pretty well. There was some miscommunication going on with some tempura orders. She says they ordered 2 camembert tempura and 1 veggie tempura, they said they didn't order any camembert and 2 veggie temp. Then they said they didn't get their second veggie temp. Hiroe couldn't recall running it despite the ticket being stabbed. This was the same 7-top that claimed "everyone is here" and sat in the lobby waiting to be complete for a good while. I recognized them as the same people tugging on our door at 4:30pm also. No biggie. Got them on their way and Kate immediately got another 7-top in the same spot.
Additionally Kate and I discussed the interview on Tuesday. We agreed that it might be helpful to at least know a little background information on this person. Maybe we could get a resume to review?
Grace did well with the party room. I saw her looking pretty frantic for a second and offered help. Got her back on track and things were fine.
I asked Ruthy to not sit in the office and enter tips at 8:30 when we had 15 parties on the list and plenty of stocking needing to be done. Just didn't seem like an appropriate time for that.
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Any VIP's in?Krystin's old roommate Jess came in for her bday. Grace's roommate Ryan came in with his parents. He came in for the first time just last week with Grace. My friend Krystal (Crave Chocolate) came in with her husband.
Chatted with Kate's second 7-top while they waited for their table. They drove in from Bastrop just to eat here based on yelp reviews. I didn't get any names but they were very nice about waiting a few minutes over their quote. The kitchen had misfired an okonomiyaki which I sent to them to put the shine on them.
Comps& Void Detail: FNF for VIP. Some Kome buck cards came in, maybe three. A few misrings. Voided 2 edamame that I rang in for the 2nd 7-top. I took them the okonomiyaki instead.
R&M needs: I'm sure it has been noticed, but the ice machine puts out ice that melts almost instantaneously. I try to fill glasses to the brim with ice before pouring in the water, but it is all melted in a minute or two.
86'd items/ need more: Asahi, Uni, Parfait, okonomiyaki, suzuki, madai, camembert.
1- yes I can email MJs resume to you both
ReplyDelete2- I set up the floor chart for tonight and purposefully did not put grace in the middle Bs. Did someone change it?
3- great job chatting up the second 7-top from
Bastrop
4- the ice: the water that comes from our faucet, during the summer, is a lot warmer than usual due to the TX heat. The new ice machine produces less dense cubes. Either they melt in the glass fast or we run out of ice. You choose the lesser of two evils. I vote for the former.