Written By:Kayo
LY Lunch Sales:$1720
Projected Sales :$1894
TY Lunch Sales:$2208
+/- :+28 % Proj, +$314 LY
Lunch Covers:122
Avg PPA: $18.4
Previous Days Labor:16%
Previous Days Comps:3.82%
Controllable Comps:1.42%
Weather:Partly Cloudy 90's
Special events?:
Who worked:Clair, Grace, Lindsey, Johnny, Sigele FR, Erika SA, Junko Host
Flow of Business, Cuts and Ticket Times: Steady beginning, had some regulars sat at the bar and made them busy. Keep coming in with good pace and filled by 12:30 had small wait between 12:40-1pm, 1:05, Cut Grae, 1:15 cut Clair, the floor was almost 80% fulll until 1:30 and few tables walk in after 1:30pm.
Ticket time is good, I saw one table got rolls slightly earlier than Edamame. I understand app item needs to hit the table before anything else and saw the kitchen was really trying today, but also server should aware if the edamame is serves already or not because when this issue happens usually it conflict with sushi bar items, which usually run by the server who are taking care of the table, so he/she is the one if their edamame is on the table already or not.
Also Jersey mentioned that servers are sometimes not using "app" button even thought it is appetizer, so if it is really happening, we will keep trying to make them use this button.
* separate note,
1-The lid of trash can was open after the service start, Please please make sure to close the lid. We should share this at all staffs.
2- I counted small bento box this morning, and we will have about 30-40 pcs after Kendo bento order, just FYI.
3- There are few fryers in the trailer, I wonder if it works or what.
4- There was brand new toaster by the door in the trailer where you put your first step in. Please do not just leave there, it seems the person did not get on the trailer but just left it there without thinking well. we need to keep the trailer organized, and if one person start to do it, it will only get mess.
5- Sushi chefs, Please makes sure to have your heads up when customers come in and out, look at their face and greet. Some customers comes in and totally regular or knows the chef but if you do not look up and check their face, you will not know they are here.
Specials:
3 Staff members that stood out (why/how):
Erika was really trying to use the skills she has been taught. Today I told her not to wipe tables or chairs until she clear the table, because I have seen she is wiping here and there while picking up plates and glasses, but I want to make sure she wipes tables well without anything on it and finalize it before next customer sit there.
Johnny was working really smooth except he closed someone else's check, which I feel he has not done lately, so hope he is not going to make it as his trend.
Any VIP's in? Victor, VJ ( kenta's soccer team director member ) and his wife, 5 other regulars that I did not get their names.
Comps& Void Detail: No comp! Edamame and soft serve for VJ from Kayo.
R&M needs: Lights at drink fridge.
86'd items/ need more:
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