Sunday AM 9.6.15

Written By: Elizabeth

LY Lunch Sales: $2074
Projected Sales : $3213
TY Lunch Sales: $2280
+/- : +10% LY and -$933 (I had lofty goals for lunch today)
Lunch Covers:  160
Avg PPA:  $14.25 very low!

Previous Days Labor: 15%

Previous Days Comps: 3%
Controllable Comps: 12.30% due to $21 Server Misring for the rolls that was missed by sushi bar but also not communicated to

Weather: Humid and warm again. Feels hotter than it is.

Special events?: Labor day Weekend.

Who worked:
Joel, Mandy, Grace, Sayo CL. Ruthy host, John SA, Jason FR

Flow of Business, Cuts and Ticket Times:
Slow to start, then right at 12:45 we got hit hard. About 25 covers walked in all at once, In the form of two 9 tops, and several two tops. Then after that a 5-top, 6-top, 7-top and another 9 top walked in. So needless to say we were very busy. I pitched in where needed- mostly the host stand- wiping and setting tables. At one point, Grace answered the phone (around 1:30) and took a 2pm reservation. When I got back from watering tables Ruthy told me what happened and I scolded Grace for taking a reservation, not only not getting a manager but looking at the waitlist and taking one (at that point we had several large parties waiting, and one was slated for the PR) She apologized, and Ruthy called them back letting them down. Ruthy said they understood. The waitlist cleared out by 2:20. Made cuts at 2:40 (since tables were still coming in and we were kind of full)

In regards to the low PPA-there were definitely a lot of first timers in today and again single entree eaters. We need to start reminding staff to upsell again. Adding the shumai or gyoza can help a check and a PPA.


3 Staff members that stood out (why/how):
-John is very eager to become a part of the FOH staff. I overheard him asking Ruthy about hosting and how it goes and what she does. Nice to see his initiative.
-Ruthy stayed busy at the host stand with all the parties walking in. When needed she would help out on the floor taking waters to large parties or setting tables. Great teamwork
-All 4 servers did a great job of prebussing. Most times i would go to a table to bus it and all it would have would be water glasses and napkins.
-Hired a new SA, her name is Erika. She is a friend of Miho Homa's. She will start training on Tuesday AM with Jason, and Wednesday PM with Miho herself. That's the only training shifts I have her on this week due to Jason working mostly SA on the weekend. Her training will resume the following week with Jason.

Any VIP's in?
Kenny with friends today.
Kevin and friend (I forget their names- the only reason I know Kevin's name now is because I had to ask to put him on the waitlist.)

Comps& Void Detail:
Makani
Sushiman/BOH Meals
Manager meal.
BOOM! Like a BOSS!!!

R&M needs:
Note: Over the weekend I've been having trouble with the receiver doing what it wants. Sometimes it will change it's own channel. This morning I heard the music cut off and when I went back it was on "radio". The setting should always be USB and the audio should be set to 5-channel. Also on Friday night I was having to wiggle the USB cord (on the receiver end) to get it to play (this was late night, we had a table still in the restaurant at like 11:30). Not sure what's going on, but if it cuts out, check those items first.

86'd items/ need more:
Cones have returned! Thank you Ice Cream Cone Fairy who must have arrived in the middle of the night.