Saturday 9/19/15

Written By: AM Samara/Elizabeth, PM Elizabeth

LY Lunch Sales: $2186
Projected Sales : $2845
TY Lunch Sales: $1928
+/- : -31% and -$651
Lunch Covers: 123
Avg PPA:  $15.67

LY Dinner Sales: $6084
Projected Sales : $ 6240
TY Dinner Sales: $5589
+/- : -8% LY and -$615 PS
Dinner Covers:199
Avg PPA: $28.09

Weather: 94 degrees and sunny

Special events?: North Loop Block Party, UT home game later tonight, TX Craft Brewers festival


Who worked: Grace, Lindsey, Sophia, Johnny CL, Hiroe FR, John SA, Samara H

Flow of Business, Cuts and Ticket Times:
Lunch: Very slow lunch overall most likely due to the fact that there are lots of special events around town. We were never full or on a wait. Cut Grace and Lindsey at 1:30. Cut John and Sophia at 2:30. Had a small pop in the last 10 minutes of the shift with six 2 tops and a 12 top of college students. It got a little harried but between all of us we helped Johnny out and got on track. All in and Ticket times were normal and we got through it. I think we were all a little frustrated with how the afternoon turned out, but finished strong for sure.

(Elizabeth speaking here:) I'm actually glad this morning was as slow as it was- between the 22 Bentos and the 19 UT Catering trays, both BOH and Sushi bar were swamped. I'm excited about the future we have with this, but we really need to nail down execution.

Dinner: Reeeeeallly slow. With all the events going on in town I wasn't surprised. Went on a small wait between 6:30-8:30 then got off the wait. I cut Sayo around 9:30, Stephanie and Joel at 10, and went down to just Dusten at 10:15. Only 1 other table came in in that time. and they came in at 10:47. I also cut the SA at 10:15 and Cindy (host) at 10:30. So if that wasn't any indication of how slow it was, I don't know what is.

3 Staff members that stood out (why/how): Sophia was a big help to Johnny at the end of the shift when there was a small pop. John definitely needs to slow down when working as a server assistant; paying more attention to detail like sweeping, cleaning chairs, and pushing chairs in. I had to double check every table he reset. Grace is really improving as a server.

Dinner: Everyone stayed positive and on top of their sections tonight. Really nice to see full waters and prebussed tables on a slow evening.
Weird thing that happened: this lady came in and the heel of her shoe broke. Then another woman came in and the exact same thing happened!! they were both wearing wedge type shoes, but it was so bizarre. I searched for super glue, found some, then it wasn't working so I unscrewed the top and shook it. Still nothing. Then as I was trying to use a paperclip to extract the glue from the top (and standing in the middle of the lobby) the glue starts flowing freely from the bottle...into my open hand, and down my leg. I did, however end up getting some on the heel of her shoe, and the other gal's (who was already seated at A2). 2 shoes repaired. 2 hands glued. 4 Happy Couples left the restaurant grateful their shoes were intact.

Any VIP's in? Sao from Daruma, the couple that always somehow gets Sophia- the woman always orders tons of thai chilis on the side- they use to complain a lot but since we've gotten their orders down pat, they are so much more friendly!

Comps& Void Detail:
-Comped $50 donation gift card for the Japanese school auction (Hisano Jones)
-Grace bought a piece of nigiri for Sao
-One Promo Kome Bucks $15
-Server miss ring. Sophia rang in a veggie ramen for A6 when they meant to order a veggie tempura.

R&M needs:

86'd items/ need more: