Written By: Dusten
LY Dinner Sales: 4071
Projected Sales : 4544
TY Dinner Sales: 4020
+/- : -1% down from LY and -$524 off projected
Dinner Covers: 177
Avg PPA: 22.71
Weather: perfecto
Special events?: Nat'l Grandparents Day
Who worked: Joel, Mandy, Stephanie, Kate, Sayo CL, Sigele FR, Jason SA, Cindy H, Samara training Lauren H, I texted Grace and told her I didn't think we needed her with 3 people hosting. Samara and Cindy need some drink training anyways.
Flow of Business, Cuts and Ticket Times: Not the busiest of nights. Slow Start. Picked up towards 7pm and we went on a short wait. Things died out at about 8:30pm. I cut down to 3 at *;45pm and then two at 9pm. I let Sayo take the rest at about 9:45pm. No issues with ticket times. Sushi bar and kitchen were on point for the most part. A salmon maki got lost somewhere. The table didn't want it. It was rung in, but Mandy (her table) said she never saw it go out. They weren't upset in the least. Just didn't want to be charged for it.
Specials: 5 shishitos, 2 ika salads, 4 tempura specials, 17 hon maguro, 16 toro (!), 3 king salmon boxes- I don't think that is right- maybe servers were ringing irt in under special roll instead of sushi special #1- in which case that would put it at 6. 6 smokin sashimi
3 Staff members that stood out (why/how):
-Sayo did well at the bar tonight. It wasn't crazy busy, but she got a taste of the rush and I think she is hooked. She didn't care for all of the closing duties. I think she gained a better appreciation for the night closer's stress at the end of the night... or maybe just mine. :P
-Kate is having a hard time at home. We had a good talk, but she was just venting really. She got sick almost right after we opened. I asked her if she needed to go home. She said that she was fine. She went through the rest of the shift without issue. I wish there was more I could do for her.
-Lauren did well. Not much to demand from her today but still a good day. I asked Samara to guide her a bit on her "Irrasaimase!" She's got the volume but her pronunciation is a bit off.
Any VIP's in? Sayo's boyfriend came in with his sister from NEw Jersey. Mary- a chef from the 4 seasons came in for a bday and sat at the sushi bar. She reintroduced herself to me. She says I had met her before but was hauling ice from the store so she was sure I didn't remember. She dropped Elizabeth's name also. Ixchel came in for a bday celebration for her friend.
Comps& Void Detail: Void Salmon Maki- wasn't made. Superfly roll- guest shanged mind. Glass pinot noir- 86'd, 4 bday desserts- 2x camembert, soft serve and I think an apple pie. FNF for Sayo BF James. $15 Kome bucks. 10% buzztable.
There was a woman at the sushi bar sitting by herself who's card was declined and had no other form of payment. She didn't order much and I know I've served her myself in the past. Sayo says she seemed a bit indignant about the ordeal. She mentioned to Sayo and myself separately that she "knows the owner..." Sayo was quick to point out to me that she couldn't pay for her meal despite having a Prada bag and wallet... whatever. I voided her ticket, 4x unagi and a bowl of rice (like I said, not much) got her info and she says she will be in tomorrow to settle up. I left the receipt for her meal, with her info by the computer monitor.
R&M needs: Accent light in front restroom is out.
86'd items/ need more: Pinot noir
I was just going through all out of blog notes in writing these evals an caught wind of the note about the lady that was going to come by and pay for her voided ticket (the prada bag lady) and realized, she never came by during my shift. Dusten, did she come by during yours?
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