Written By: Samara
LY Dinner Sales: $3574
Projected Sales : $4160
TY Dinner Sales: $3069
+/- : -14% of LY and -$1091 of PS
Dinner Covers: 110
Avg PPA: $27.90
Weather: 85 and overcast and then sunny again.
Special events?: My first managing shift! Monday Night Football and MLB baseball on TV
Who worked: Kate, Joel, Mandy, Clair, Camacho CL, Ruthy/Jason H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times: Slow. The slowest. So very slow I cut Kate at 7:15pm and Jason (host) at 7:30pm. Almost full restaurant after 8pm. Cut Joel at 8:30pm. Cut Mandy at 9pm. Cut Ruthie and Clair at 9:30pm. Nothing to report on ticket times. Generally lots of server missrings tonight (see below) even though we were slow.
Specials:
Grilled Escolar 5
Shishito Peppers 7
Hon Maguro 15
Toro Nigiri 7
Tsukiji Set 7
3 Staff members that stood out (why/how): Mandy is still feeling under the weather. She was vocal about not wanting to take any extra tables outside of her section, so Joel and Kate teamed up to take more tables when we opened. She perked up as the night went on but ended up making a lot of mistakes (see Comps&Voids for missring details). She switched checks for B5 and B6. B5 unknowingly paid B6's check and left before she noticed the error. B6 was understanding and willing to pay the difference of $6. Spoke to Kayo. She explained to me how to handle situations like this in the future.
Kate was very helpful tonight for me personally. She was eager to answer any questions I had regarding the menu, service, and POS.
Any VIP's in? New regular Michael who usually comes in alone and sits at the sushi bar came in with family. Some familiar faces but mostly unfamiliar faces.
Comps& Void Detail:
-Server missring. Clair rang in an Austin roll for A7 instead of an Alone Together.
-FNF for Take's friend at S1.
-Server missring. Mandy rang in two pieces of Uni nigiri instead of an Uni box. Sushi bar reused the Uni.
-Server missring. Mandy rang in 6 pieces of Unagi nigiri instead of 6 pieces of Ankimo. Hector normally orders 3 pieces of Unagi and 3 Pork Belly, so agreed to take the missring and no fish would go to waste.
-Server missring. Camacho rang in 1 Sake Toro sashimi and 1 Hama Toro sashimi which was supoosed to be bigir instead. He paid for the missrings.
R&M needs: The front door handle is starting to come off. Needs fixing ASAP.
86'd items/ need more:
Actually Camacho rang 2 sake toro sashimi and 2 hama toro sashimi. it was little before 10pm and there was no way we could use them for anything else,Camacho offered to buy 2 orders but I made him to buy all 4 orders.
ReplyDeleteAt the end of night, there was one roll from sushi bar it was made mistakenly, as well as one Karaage from the kitchen came to our employee Makanai tables, one of the slowest night we got more food, ( since Camacho offered everyone to have his 4 orders of sashimi he needed to buy, and 6 Unagi from Mandy.)