1/11/15 PM SUNDAY recap

Written By:Dusten

LY Dinner Sales: 3634
Projected Sales: 3818
TY Dinner Sales: 4809
+/- :$991 over projected and up 32% over LY
Dinner Covers:177
Avg PPA:27.17

Weather: chilly and overcast.

Any Special events going on?:

Who worked?: Kate, Joel, Amanda, Krystin, Clair CL, Dena H, Hiroe FR and Jason SA.

Flow of Business, Cuts and Ticket Times:tonight was jumpin for a while. We went on a wait around 6 pm and stayed on until about 7:30. Then it died out of about 20 minutes and went back to being busy. Then it tapered off and we'd go on a short wait here and there. I cut Kate at 8:30pm, Joel at 9pm, Amanda at 9:20 and Krystin at 9:30pm.
Everyone and their mom was ordering rolls. Things got backed up and 30 minute ticket times were the high average. At one point all 3 sushi bar sations were cranking out the maki rolls. I tried to encourage the servers to get their tables to explore other sections of the menu, if for no other reason than to have other items coming while they waited for rolls.
There was an issue with a clam special that 2/3rds of the clams weren't open I'm not sure what causes this to happen, but the kitchen remade the order and I sent the table a dessert. I talked to them a bit and they seemed like they could go either way on being cool or not. I hope the apple pie gyoza helped. 
There was another issue with an iadako going out with only 3 little guys on the skewer. Again it was remade but brought back again for plating (no kewpie, katsu or togarashi) If a plate is remade it should be plated as if it were any other order right?

Specials?1x tsukiji set, 2x clams, 3x pork belly kitchen special, 10x poisson cru, 3 pork belly nigiri, 9x smoking sashimi

3 Staff members that stood out (why/how):
*Mandy did a great job. Her's was the table with the iadako and she stayed on the kitchen about remaking it as well as the re-plating. I like when servers bring an issue to my attention so that I know, but then go and sort the issue out themselves... when it is within their power. 
*I feel like joel is effective at selling the specials, but in particular he doesn't seem to run his smoking sashimi fast enough. Either that or there isn't much smoke being put into the jar. I feel like it is the former, simply because I notice his sitting longer than others'.
*I'm really trying to be patient with Dena. I know she is still absorbing the job and Kome culture. I don't feel like her non-chalance and overly familiar tone is helping however. She asked to go to the restroom no less than 5 times. She asked a lot of things. Asked someone to make her an Emergen-C, asked someone to set up a 5 top for her. Asked me several times to grab chopsticks, but would add, "If you don't want me to leave the host stand EVER." Most of the time she asked for something she wasn't faced with anyone on the host stand. I told her all of these things she is asking is well within her power, and to an extent expected of her... eventually. Any host ought to be perfectly capable of grabbing chopsticks and high-chairs and menus and other things without sacrificing service or much of an absence from the host stand. She will catch on. 

Any VIP's in? I saw Star Long and folks (Food Network Show looking dude), Andrew and his boyfirned (fiance?) came in. Tamara formerly of Sa-Ten, Ken who used to work here.


Comps& Void Detail: Trio roll voided, guest changed mind. Apple pie gyoza mentioned above. Clair and Joel won alcohol sale contests earning $10 and $15 to their meals. No one one the sashimi sales contest. Krystin claimed her bubbles prize from the other night. She said Leary knows about this. Comp'd a chicken kara-age to a guy who ordered nothing but fried food and complained it was fatty. 

R&M needs?:

86'd items/ need more?