Saturday 1.17.15

Written By: Elizabeth

LY Lunch Sales: $2608
Projected Sales: $2832
TY Lunch Sales: $3187
+/- : +22% LY and +$355 PS
Lunch Covers:  177
Avg PPA: $18.01

LY Dinner Sales: $7493
Projected Sales: $7683
TY Dinner Sales: $7031
+/- : -6% LY and -$652 PS
Dinner Covers: 243
Avg PPA:  $28.93

Weather: Sunny and in the high 60's. Beautiful during the day.

Any Special events going on?: Tattoo Convention?

Who worked?:
Lunch: Krystin, Lindsey, Sayo, Johnny CL. Dena Host, Mandy FR, Hiroe SA
Dinner:

Flow of Business, Cuts and Ticket Times:
Lunch was busy from start to finish today. Went on a wait by noon and stayed full until close. I cut Krystin because she was a double and it was only slightly starting to slow down, but like always as soon as I cut, we filled back up again. So no one else was cut after that and the 3 stayed on to close (because the DR was full). Had a few larger parties walk in today, a 10 top, two 6-tops, a few 5's. Tables were coming in right until the end, including one employee named Kate.

If one more person asks me what happened to the trays I'm going to smack them in the head with a tray...once I find one. But seriously. I came in on Monday I think and all of a sudden a bunch of trays were missing. Anyone know anything?

Dinner: So busy. From the start. On a wait by 5:45, off the wait at 10:15. It started off pretty rocky with the kitchen prepping for their first catering order that meant a side kara-age order ended up getting pushed back and taking 45 minutes, and subsequent kara-age orders taking upwards of 30 minutes. Steve said something about all the chicken still being frozen so I'm not sure what that is all about. Maybe Jersey can clarify. We also had a few rolls taking longer than 30 minutes during the initial rush as well, but after everyone fell into their groove, the rest of the night was smooth sailing. Wait times were coming in at 1 hour+ for a little while, and the girls at the host stand did a great job. Ally and Grace had a great tag team going, Jason was hustling as SA and quote times were accurate.

Towards the end of the night, Krystin had a real shitty thing happen to her. I'm sorry for the language but there is no other way to put it. There were 3 girls at B3, and they split the bill 3 ways. $16 each. Two of them tipped her $3 and one of them wrote "You Suck- try coming over and saying hi more" in the tip line. Really shitty. In a fit of rage (on my end) I looked up the check # to find the credit card number and find the girls name. Her name, in case anyone wants to know, is Alba Argudo. If you ever see her card come back here, you can tell her that she sucks and she needs to learn how to treat people...or say nothing at all, which is probably the right move. But still. Oooooo that burns my onion.

Specials?

3 Staff members that stood out (why/how):
* Could use some more smiles out of Dena
*Lindsey was a team play in between doing over $1k of sales at lunch!! Great teamwork, she was helping prebus other sections.
*Joel was a super team player tonight. I don't know what got into him, maybe it's because I put him in the Back B's (a smaller section?) but he was all over the floor helping pre-bus other sections and also running other tables sushi bar food.
*I cut Krystin after she got the receipt. She was pretty upset about it and asked if she could be cut. It was late enough (after10pm) that I told her that it was fine. Felt so bad, that she had to end her double that way.

Any VIP's in?
Lunch: Abel with his brother and friends (in town for convention)- the older-ish couple that always come in Saturday mornings

Comps& Void Detail:
Lunch: Emp day off for Abel, DNL for 2 udons at different times at different tables. Jersey talked to Daniel about it already. Kome bucks for Kate at A2, and Kome bucks for Sayo for Bento Sales. Comp'd a Natto and Inari Nigiri for B4 (regulars) under Recovery. The Natto she meant to order Inari, but said she would keep it anyway and "try something new" so I comp'd it to recovery. Plus her nigiri pieces took about 40 minutes.

R&M needs?:
Another chair leg broken. What are these people doing in their chairs?????!!!
Kayo, if you haven't done so, please order another set of chairs.
The ipod is getting worse and worse. It shut down twice during lunch service (not just pandora, but the entire ipod just goes to the silver apple screen)

86'd items/ need more?
Ramune
Mex Coke (only got 1 case from Sysco Delivery)
Topo Chico