Saturday 1.10.15

Written By: Elizabeth

LY Lunch Sales: $2285
Projected Sales: $2618
TY Lunch Sales: $2199
+/- : -4% LY and -$419 PS
Lunch Covers:  134
Avg PPA: $16.41

LY Dinner Sales: $6946
Projected Sales:   $7418
TY Dinner Sales: $6335
+/- : -9% Ly and short $1083 PS :( :(
Dinner Covers:216
Avg PPA: $29.33


Weather: 30's and raining. Miserable

Any Special events going on?:

Who worked?:
Lunch: Clair, Sophia, Lindsey, Krystin CL. Mandy Host, Hiroe FR (no SA- this will be the going trend for the next few weeks)
Dinner:  Alex, Kate, Naoto, Sayo, Dusten CL. Mandy/ Grace Host, Jason SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch was slow and around 12:30 it got a little steadier but still never went on a wait. I don't know why I don't learn, but I cut down to 2 servers at 2pm and then the tables filled up again- Clair and Krystin handled the pop well but you could tell Krystin was nervous. I scheduled her to close lunch and she said she was nervous from the get-go. But she did a fine job- delegated tasks where she needed to and got things done. I cut Clair at 2:30, thinking we were in the clear, then 6 more tables walked in. Krystin had a pretty hefty section on her hands, but did well. I helped out and refilled waters, and got things for her when she needed them. Ticket times were good. No issues.

Dinner: What a start to the night. Very different than last night. We started off with 2 walk in 5-tops, a 6-top, and an 11-top. And some misc. other 2 tops and 4 tops sprinkled in. Then had another 12 top walk in around 5:45, and another 6 top walk in, in addition to the 6:30 12-top reso. The lobby was jam packed full of all these people waiting, the wait for a table was running about 30-45 minutes at 6pm. By 7:30 we got the second 12 top sat (in the space the opening 11 top was) but they wanted Ramen. So instead of leaving, they each ordered on item off the menu and asked for separate checks. Poor Naoto was their server. I closed the checks out for him (because by the time they left I cut Alex so he could pick up some tables) and there wasn't 1 check over $15 (some weren't over $10) So that really brought down his sales, not to mention our PPA. After clearing out the 12 top that was standing in the lobby, it seemed a little better and it was mostly 2-tops after that, on a 20-30 minute wait. This lingering wait lasted until about 9pm when it started to taper off. I cut Alex at 8:45 after she got sat another 6-top but had tables emptying out, Kate was cut at 9:15, and went down to 2 on at 9:30, and 1 on at around 10:15. Dusten got a sprinkling of tables after that, which I expected because I had heated up my dinner and was excited to have a hot meal. Lo and behold we get two 2-tops in at once, followed by another few tables here and there. And I had already cut the host. Nothing at all like last night.
Oh, and right before the group in the party room left, they let Alex know that the party room ceiling was leaking on them...

Lost and Found: last night a check was left behind on a table. Like a check, check. And today I found a Laundry card in the office. Just in case anyone asks.

One random note: I found a stack of W2's on the very top shelf...I sorted them, and distributed some to those that were working tonight. They'll be in the top drawer of the filing cabinet to be disbursed. I have them separated into 3 categories: BOH/Sushi, FOH, and To Be Mailed.

Specials?
Quite a few tonight:
Anikimo & Katsuo nigiri (I think Kate sold most of those):  10
Takowasa Nigiri : 6
Pork Belly with Sweet Pot Puree: 4
Clams: 1
I didn't hear any feedback from anyone in particular, but I do know these are trials for the new menu.

3 Staff members that stood out (why/how):
*Lindsey could use some work on her prebusing skills and also getting to her tables to bus in her downtime. With no SA on for lunch today I saw all 3 girls bussing their own tables with the exception of Lindsey. Or, when she did it was at a very slow pace. I would like to see some urgency to that. She definitely takes criticism well but to see her put it to use is different.
*Grace has a great smiling personality and even with a jam packed lobby she was still able to keep smiling and not let any of it get to her! Great job!
*Kate really sold a ton of the Kurasawa tonight. Everytime I saw one go out it was hers.

Any VIP's in?
Neil came in with a friend for dinner. I felt so bad because I couldn't stop to talk to him. He came in during the large party madness.

Comps& Void Detail:
Take asked for a few tables to get the FNF, regular Makani for a few staff members, Kome bucks for GC's redeemed and another $10 Kome Bucks from a Daruma Emp. Kitchen Error for a long long hair found in the Tarantual roll. The guests were really nice about it, but this hair was long and dark and semi thick. It was real bizarre where it even came from. But it wasn't from the guests at the table, they both had really short hair (one a guy, one a blonde girl) So I have no idea. Luckily they were really cool about it. Owner comp for some beers Kayo had sent her friend to pick up.

R&M needs?:
The obvious: party room ceiling.

86'd items/ need more?
We ran out of Straws today.
We will not run out of Izze for a while. We have about 4 cases. Please do not order this anytime soon.
We might need Diet Coke on the next Sysco Order, or just get it from Restaurant Depot.
86 Bloody mary Mix. I have to contact my rep and see if they got any back in the warehouse (they were out the last week)