Wednesday, May 14, 2014

Tuesday Recap 5/13/14

LY Lunch Sales: $1650
Projected Sales: $1762 (+$95.10)
TY Lunch Sales: $1857.10
+/- :  +13%

LY Dinner Sales: $2848.00
Projected Sales: $3622 (+ $906)
TY Dinner Sales: $4385.68
+/- : +54%

Weather: Chilly and Rainy

Any Special events going on?:

Who worked?:
Lunch: Clair, Lynn, Johnny, Stephanie CL, Junko, Julie FR
Dinner: Jason, Lindsey, Taylor, Kate, Sophia

Flow of Business, Cuts and Ticket Times:
Lunch: It was a really solid lunch. I guess the rain, and cold weather drove people for ramen. The Kitchen got hit pretty hard. Steven is new and was working fry so Jason was pretty much at the fry station the whole shift. It was hectic, but ticket times were solid all day. The sushi bar was mellow and ticket times were great.  The crowd started to thin around 115 so we went 2 on. Stayed steady until 2 so everyone else closed.

Dinner was pretty busy as well. The staggered in times seemed to work well. We had a better first hour then normal, but Jason and Lindsey handled it fine. We were on a wait by 7 tonight. Got up to a 30 minute wait and stayed on one until about 830. Started to mellow out by 915, and went 2 on. The sushi bar go the brunt on the business, but handled it well. Ruthy is still timid and unsure at the host stand. I tried to give her some real time coaching, but it might take some time for her to develop as a host. The main points I had for her were talking louder when busy (guests can barely hear her), more awareness of tables (what stage in their dining they're at, also were putting people on wait when we had open tables), and warmer demeanor with guests. We did have a table visiting from Japan, and was really nice having her greeting them at the host stand. I think she is still getting used to the environment and the city. Ticket times were good tonight, and no guest issues. I do have some staff issues to discuss at the manager meeting, but nothing major.
 

Any VIP's in?

Comps of note: Large manager comp with cameron training, comped 2 rolls because I ran them to the wrong table (there was some miscommunication between Take and I didn't have a ticket), I should have double checked it, sorry.

R&M needs?:

86'd items/ need more?

1 comment:

  1. I should've be better listener, too. I will communicate more.

    ReplyDelete

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