Thurday PM 5/8/13

LY Lunch Sales:
Projected Sales:
TY Lunch Sales:
+/- :

LY Dinner Sales: 4441
Projected Sales:4670
TY Dinner Sales: 4136
+/- :-$534 over projected. -7% over LY

Weather:Cloudy and muggy. Chance of rain stayed with us all night

Any Special events going on?:

Who worked?:Taylor, Clair, Sophia, Kate, Naoto CL, Hiroe FR, Krystin Host, Joaquin SA and Ruthie Trainee

Flow of Business, Cuts and Ticket Times: Fairly steady for a while. Slow start but picked up around 6:30. Off and on wait till about 8pm. Had three 6+ tops walk in and use the party room. Sophia kept them fat and happy as usual.
Kate had a table discover a fish bone in their Endo roll. They weren't too disturbed by it, but I threw them a 10% recovery discount to be certain they'd be happy.
Naoto got weeded for a minute and as I was dropping off rolls to his B1 they mentioned he hadn't been the most attentive initially with them. The main girl I spoke with mentioned she was a manager at Nova (?) on Rainey St. Allison is her name. She repeatedly mentioned she didn't want to be annoying, and loved the food, but had had repeated less-than-stellar service at Kome. I assured her she was absolutely not annoying and without such feedback, problems may go on unaddressed. Naoto says in his defense he did give them a short greeting initially. I also gave them a slight recovery discount and mentioned SIN to them as well.
Lastly, Kate came to me and mentioned she had gone into the kitchen to help Hiroe run food. An order of fries was being passed from Steve to Gregg. Kate says that Gregg helped himself to one of the fries and went so far as to dip the fry in the sauce to be served to the customer. I spoke with Jason about it. He says he didn't witness it, but he is aware of the situation and would speak to Gregg about it. That's all the tattling I have.


Any VIP's in? Kitchen Jason's son came in with his mom. Allison from Nova

Comps of note:

R&M needs?:

86'd items/ need more? Still no splenda. We seem to be out the Canyon Road Sauvignon Blanc also.