Firday 5.09.14

JLY Lunch Sales:$1852
Projected Sales:$ 1902
TY Lunch Sales:$1825
+/- : dow 1% over LY and missed projected by $74

LY Dinner Sales: $5514
Projected Sales:$6403
TY Dinner Sales: $6755
+/- :  up 23% over LY and $352 over projected. 

For the day we ended up 17% over LY. And over $278 projected. 

Weather:It looked like it was going to rain any minute, especially around 5pm, but it never did and the sun came out at 6pm and blinded everyone. Warm day, but the evening was pleasant.

Any Special events going on?: none that I know of right now

Who worked?:
Lunch: Lynn CL, Johnny, Sophia, Clair. Hiroe FR, Julie host, krysten SA. 
Dinner: Clair, Kate, Stephanie, Camacho, Taylor. Joaquin SA. Julie and Ruth hosted, Lindsey CT and Krysten fR. 

Flow of Business, Cuts and Ticket Times: 

Lunch took at while to build up. I cut Clair at 12:45, at  1 we got a little pop and I thought we were going to fill up, but we still didn't. But it was enough to keep Johnny, Sophia and Lynn busy. At 1:15 I cut Sophia and let the 2 handle the rest until close. There was a little miscommunication to the host stand on my part, that ended up giving Johnny 3 tables at once, but there was a lot of teamwork that helped him out. The only issue came at the end of the shift. I had sat a table at 2:05 let the kitchen know the last table was sat. However Johnny still hadn't done last call yet so at 2:15 I told him he needed to do it now. So he rung in one order of extra pork belly, and one order of tonkotsu ramen. Both for separate tables. Hiroe saw the extra pork ticket, and took the ticket and the tonkotsu to A4. Right ticket, wrong item. When they said they already got it, Hiroe figured it was double made and put it in the party room to be consumed. Then Johnny came to me and said he was still missing the tonkotsu, and that when he told Daniel about it Daniel said we were out of Aji tama and out of chasu pork. I went in the back to figure out what was going on, and while I was talking to Hiroe about what she did with it, Johnny came to tell me that they were leaving. I went out on the floor and they were gone. I chased them into the parking lot and gave them Komè bucks to come back. They were real understanding but still. Daniel was the only one left back in the kitchen and was left helping he new Steve to close up, so it was a similar situation that occurred last week when Daniel walked off the line at the end, and a careless mistake was made. These are avoidable, and there were a lot of hands in play here, but ultimately we need to be careful and communicate better. 

Dinner- dinner felt like a long Thursday night. It was slow and steady. We went on short spurts of quick 20 minute waits and the same thing would happen at the sushi bar and kitchen, big spurts of tickets and lulls. All night. I cut Clair at 8:45, and cut Ruth at 9, with Lindsey. I cut Kate at 9:30 and went down to Jason and Taylor at 10. Julie left at 10:30. Taylor asked that when there is food up in the back and there is no food runner, that someone rings the bell. I think that should be something everyone in the kitchen is aware of doing, just to ensure the last few bits of food go out. No stragglers. 

Had an issue tonight with the delay manual again, with it printing up tickets again. Most of the stuff was reused and I don't think anything went to waste, but this is starting to get worse. I will call Rick on Monday. 

I gave Greg his write up tonight for eating off a plate. He was very apologetic, and said the only reason he took it off the plate was because it was odd looking, but said he won't do it again. 

Any VIP's in?

Comps of note: none to think of

R&M needs?:

86'd items/ need more?