Sunday PM Recap 3/2/14

LY Lunch Sales:1674.50
TY Lunch Sales:2657.30 (beat sales goal of $1694 by $1155.50)
+/- : +70%

LY Dinner Sales: 2849.50
TY Dinner Sales: 3818.20 (beat sales goal of $3750 by $68.20)
+/- :  +24%


Weather:Very cold with light rain

Any Special events going on?: Oscar Night

Who worked?:
Alex, Clair, Sophia, Dusten, Kate CL, Jason SA, Julie H, Hiroe FR

Flow of Business, Cuts and Ticket Times:
It was a pretty decent despite the weather. The Oscars didn't really seem to effect business either. Had a few tables waiting outside when we opened. We filled up by 630, and went on a small wait. We had several big tops that kept the wait a little high, but we were off by 830. Went 2 on at 830, and 1 on 915. Cut the host at 930. Ticket times were good all night.

Had an issue with one table. A guy was waiting for 2 people to show up before we would sit him. He had been waiting for his friends for 20 minutes. A complete 3-top walked in, and was sat at the last open table, and then his friends walked in 1 minute later. Julie told him he would have the next available table, and that it shouldn't be long. Well everyone was camping out, and they ended up having to wait for 40 minutes. I made sure to be the one that sat them, and brought edamame, and miso soups right away so they could get some food. He was pretty upset, and I let him vent, then explained our policy in detail, and why we have it. Dusten gave them good service, and they were happy with their meal. He asked for the GM's card on the way out. So heads up.  

Any VIP's in?

Comps of note:

R&M needs?: Hole In the Office roof

86'd items/ need more? Toilet Paper, Paper Towels, Coke ( I believe Take is grabbing these things tomorrow)