LY Lunch Sales:$1906
Projected: $3109
TY Lunch Sales: $3197
+/- :up 68% over LY and $88 over Proj!!!!
LY Dinner Sales: $5770
Proj: $7275
TY Dinner Sales:$7425
+/- : beat LY by 29% and proj by $150
All day: $10,384 beating LY by 38% and proj by $238
Weather:Rainy, dreary
Any Special events going on?:LAST NIGHT of SXSW!!!!!
Who worked?:
Lunch: Johnny CL, Kate, Stephanie, Lindsey. jake host, kaori fr, jason SA
Dinner:
Flow of Business, Cuts and Ticket Times:
Lunch: was an odd shift. We went through waves of fullness and emptiness.Then at 2:50 we got our rush. Yes, just 10 minutes before we closed we got a walk in 8 top and several other parties, which forced us onto a wait. We got off the wait around 3:20. It was pretty hectic those last 30 minutes.
Johnny had trouble keeping up all shift, I was helping him throughout the entire shift, even when the sushi bar wasn't completely full. To be honest, I've noticed the Saturday crew, in general, needing a lot of help. Usually it's the same bunch, and I'm always having to be a crutch on the floor. I don't mind helping out where needed, but when I'm being asked by 3 different servers to do 3 different things, consistently throughout the shift, it seems like they need some help. I'm toying around with the idea of putting 5 servers on for these busy lunches. We'll see how it goes. But Johnny definitely can not handle the party room and the sushi bar all at once. I don't think anyone could. So maybe we can talk about rearranging the sections or something. This is something I've noticed on the dinner shifts as well, with sushi bar getting hit like it does, adding another table can sometimes be the tipping point for the server. Maybe something we can talk about in the manager meeting.
Dinner: I love closing with Dusten. Can we keep him on these shifts? He's great with his guests and polite and courteous to the staff and does a great job cleaning at the end. Just a suggestion.
The night started as suspected. Busy from the word go, and on a wait by 5:50. Everyone worked hard tonight, despite some really tired doubles (Kate, Stephanie and Naoto...and myself) We were packed all night until we got off the wait at 9:45. After we got of the wait we remained steady with tables coming in past 10pm, including a walk in 6-top and some 2-tops here and there. Never had any horribly long ticket times, however, and as Rachel (regular) said, we had the dream team on the sushi bar tonight, so nothing there every took too long or looked bad. Had a couple come in at 10 til close and keep Sophia pretty occupied. They had never had sushi before, so they really drew out last call and put her in a tough spot. She finally got all of their orders in by 11:15. They left at 11:51
Ran a contest tonight on Tsukiji and Take's Hamatoro/Madai special. Dusten won, selling 10, but Sophia wasn't far behind, selling 9. She's really been improving. Tonight, while we were in the midst of the madness, she was calm and organized. Kate needed a lot of help throughout the entire night, though she did have it tough, getting the party room sat 3 times over, as well as her section, all in close proximity.
Theresa, the new dishwasher, never showed up. And Juan called to tell me that his car wouldn't start and he can't catch the bus because it will take him hours to get here because he lives on Parmer. Thus, Basilio (bless his heart!) worked dish. Daniel pitched in and helped. I kept Basilio happy with beer for the latter part of the evening, and told him he could leave at 10pm. I told Daniel that he, Greg and Steve would have to close dish pit tonight, and Daniel hustled his ass real hard from 10-CL to get the dishes done. He was a HUGE help in the kitchen tonight as 3rd person. He got a ton of prep done for tonight and tomorrow and helped in dish. A really strong first Saturday night from him, I'm super excited. But this leaves us back at square one for a dishwasher. Jason, can you please look at next week's schedule and fill the holes. We may have to utilize other members of the kitchen staff this week in order to get those gaps filled. Theresa left a huge hole in the schedule.
Any VIP's in?
Lunch: Elliot, I believe Take told me his name. And there was another regular lady in, but I'm drawing a blank on her name. Toshi's family came in
Dinner: Rachel and Carlos. Cassie from Contigo
Comps of note:
Gave Cassie a FNF discount
Take bought some Takoyaki for a lunch table that I gave an owner comp to.
R&M needs?:
Last night Clair had a table signing a credit card slip and the pen exploded. I thought it was just on the paper but today I noticed that it's on the table as well. Don't know how to get that stuff out. Any suggestions?
86'd items/ need more?
I'm going to stop at HEB on my way in tomorrow to pick up more Bloody Mary mix. Leary, please be sure to order this from Republic, as it is way cheaper. I will order it from Republic this week when I do the beverage order, but please, going forward, make this happen.
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