Friday PM 12.27.13

LY Lunch Sales:
TY Lunch Sales:
+/- :

LY Dinner Sales: $4790.50
TY Dinner Sales: $6328
+/- : up 32%
Up 11% for the day!

Weather:Cloudy and chilly. Low 40's

Any Special events going on?: Weekend after Christmas/Before NYE

Who worked?:
Jason, Esther, Dusten, Eileen, Taylor CL. Jason SA, Nagisa Host, Lindsey host/CT, Kaori FR
Nagisa wasn't feeling well tonight, so I sent her home relatively early. However, besides the fact that she wasn't feeling well, I would like to see her working lower volume shifts. She continuously has trouble with multi-tasking during the rush, and allows empty tables to sit unoccupied. Also, I would like to see someone a little more vocal at the host stand on the busy nights as far as communicating to guests the wait time, and that they can wait in the lobby or patio, and who the cocktail server is. Also I noticed that her menu knowledge is rather lacking (guest asked what Camembert was and she didn't know) This is the 2nd weekend in a row that I have seen her get very flustered and unable to handle the host stand on her own. Maybe the new hire will be able to slide in.

Flow of Business, Cuts and Ticket Times:
Slow start and as predicted, we went on a wait at 7:15. If anything that has been the one reliable thing lately. We were on a wait until about 8:30, and then we were on and off a wait until 9. Nagisa under-quoted a 3 top (25 min) and they ended up waiting 45 minutes. I explained to them the first time what had happened, but then a member of their party approached me a little while later and I tried to explain why 2 tops were getting sat in front of them and why a party of 7 was sat (Reso), she was noticeably upset and stood next to the host stand until a table opened up for them. I sent them edamame and gyoza and they seemed happy about that.

The only long ticket times I experienced were from the sushi bar around 9pm- The only comp I made for that was A6's pieces that took 40 minutes and they had cancelled because they were getting ready to leave, but then they came out. So I took care of them and they were very happy.

Cut Nagisa at 9pm, Lindsey at 9:30, Kaori at 9:45, Jason SA at 10:50.  Server cuts: 1 at 9:30, everyone else at 9:45. Taylor got about 5 more tables after that and handled them fine in addition to his half full sushi bar.

Any VIP's in?


Comps of note:

R&M needs?:
Any way we can get new paper lanterns for the lobby? 

86'd items/ need more?
86: mochi gummies, rice krispies
soon to be 86'd: whipped cream (1.5 cans left) , 4 white paper towel rolls left.
I will pick up more brown paper towels from Restaurant Depot tomorrow morning.