Saturday, February 14, 2015

Friday PM 2.13.15

Written By:  Elizabeth

LY Dinner Sales: $7402 (LY was Valentines Day)
Projected Sales: $7140
TY Dinner Sales: $7453
+/- : +1% LY! and beat PS by $313
Dinner Covers: 231
Avg PPA: $32.26!!!!

Weather: Chilly after sunset. 50's, high 40s

Any Special events going on?: Valentines day Weekend

Who worked?: Johnny, Jason, Sophia, Sayo, Dusten CL. Ruthy/Grace Host, Jason SA, Kaori FR

Flow of Business, Cuts and Ticket Times:
Had 5 tables waiting in the lobby right at the start, and thought we would fill up fast, but we didn't go on a wait until 6:40 and came off the wait at 10pm. At one point we were grossly underquoting and a table ended up waiting 30 minutes after their quote time (total time: 1:45) Lots of 5 tops (3rd wheels in tonight!) Had a pretty hefty list going on and quote times were an hour fifteen to an hour and a half. Tomorrow will be similar, and probably peak into a two hour quote time. We'll see though. No major complainers or issues though. Dusten had a table at B1 that marked 2 Endo in NY but meant to mark 2 Midnight suns. They were a little upset about the situation and when Dusten asked if they wanted the Midnight they said no. I could see that they were pretty peeved so I had the kitchen make a Midnight sun, I ran it to them, told them it was on the house because of the mix up, and that I was also taking off one of the Endo's from their check. They were very happy. No other major issues. Just need to make sure we are quoting accurate quote times. I'd rather over quote than underquote- we even got a Yelp review from Last night saying he was quoted 15 minutes but waited 35.

Andrew made mention that it was difficult working the sushi bar tonight with Spencer at Ni-Ban. He said Spencer was really slow, which then made the work pile up for him. Toshi was "sushi expo" but didn't really have much to do. He stood around for most of the night helping where he could. I felt bad for him though, since he wasn't really able to do much. Maybe restructure the Sushi Expo position or something? It just didn't make sense for him to be here tonight.

Specials?
Taz Trout: 10
Hot Rock: 6
Tskuiji Carp/Set: 8/9

3 Staff members that stood out (why/how):
*Johnny-Super duper helper! Everywhere when I needed him. Dude just does a great job. Has come a long way.
* Sophia was helping out all over the place too. saw her running food and bussing tables too.
*Grace was floating on the floor tonight, prebussing other tables in her downtime and was doing a great job of staying busy in her down time! Glad to see some coaching has come to fruition.

Any VIP's in?

Comps& Void Detail:
2 server misrings: 1 tarantula and 1 endo in NY roll. Both Dusten and Johnny read it back to them and they agreed but when it came back they changed their mind.
And entire void ticket for johnny with the computer glitch (see below)

R&M needs?:
The ipod shut down twice tonight. Both freezing then restarting itself (going to the apple start up screen) I think we're very close to having to get a new one. It crashes regularly, and it's not because it's not updated. It has the current operating system on it.

The right POS computer got real weird at the very end of the night. It wouldn't let Johnny close out a table and had these weird spaces in between items on the screen. Anyhow, long story short, I re-rang the ticket and got the check closed out. Now might be a good time to start talking about switching over to Aloha- their tech help alone is worth it.

The new table top at B1 looks great, however I'm not sure it is properly sealed or something, as drinks and soy sauce left the table stained.

86'd items/ need more?
Straws- we have about 2 boxes left.

1 comment:

  1. I agree. I don't see the necessity of expo at the sushi bar. ( at the kitchen, maybe yes)
    I would like them to focus to train people to work fast rather than having extra at the line for not much reason.

    ReplyDelete

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