Saturday PM 4.19.14

LY Dinner Sales: $5336
Projected Sales: $6792
TY Dinner Sales:$7642
+/- : up 43% over LY, and $850 projected

For the day we ended up being 30% over LY!!!

Weather:pleasant. 70's during the day, 60s at night

Any Special events going on?:

Who worked?:
 Alex, Stephanie, Naoto, Jason, Dusten CL. Julie and Krysten hosted, Jason SA, Hiroe FR
Jason SA did a fantastic job tonight! He was everywhere when we needed him to be, and he wasn't doing anything that was  superfluous 

Leary I'm adding this to the shift notes but can you please help me to make sure that everyone is ready for service and in preshift by 10 til. I will add it to the shift notes, but tonight not only was Naoto not even in uniform by 10 til but he had his art stuff all over the bench in the lobby and we were waiting for him to get ready. He was all over the place. I want everyone dressed and ready for service by the time preshift hits. 

Flow of Business, Cuts and Ticket Times:
Busy from the start, right at 5pm and we were on a wait by 6pm, though it was a nicer progression than usual. Had 3 six-tops walk in, a few 5 tops and the rest. Everyone was consistently busy, and had a lot of first timers in tonight. I had a lot of tables order from me when I dropped food off, which isn't too unusual, but the quantity of tables that I took not only a few items orders from, but some I took complete orders from. It was odd. Ticket times at the sushi bar never got out of control despite the back log of tickets I saw line up against the printer at around 6pm, the guys back there seemed to push it all out easily. Might want to think about scheduling the 3rd man in a little earlier on Saturdays though. Toshi got in at 6pm and got right to work. The kitchen did okay too. We started to die down around 9 and were off a wait by then so I gave it until 9:30 to make any cuts. I cut Stephanie, Alex and 1 host at that time, not thinking we would get another pop. But we did . Two more 7-tops walked in a few minutes before 10pm and we were off to the races again. It was Dusten, Naoto, Jason and I and everyone was super helpful with each other. They hustled it out and we made it to close with the 3 of them intact.

 Earlier in the night the kitchen got a ticket with 5 tempura mowrasi (totally butchering the spelling) and it took them about 35 minutes to get all of the orders out. Normally it would have been fine, but  it was a table of 5 very older women and they all ordered it as their meal and expected it to come out all at the same time. Alex said they were getting cranky because some people were eating and some didn't have any food, I told her to wait and see how they were after they ate, maybe they were just hungry. They also ordered 5 LARGE sides of the honey wasabi aioli to dip their tempura in. Alex said she explained to them how we serve our food (small plate style) but they decided to disregard her. At the end, one of them started arguing with her about the aioli sides charge, even though Alex told them it was $1 a piece (she wasn't originally, but I told her to clear it with them to be safe, and the lady at the head of the table said it was fine)  and then told Alex not to argue with her anymore or she would be "taking it out of her tip". On their way out I said bye and thank you, and the one woman told me "service was terrible" and I asked her how did she mean, and she went on and on about the plates not coming out together and they were one by one and a table that came in after her got their food before her, and on and on. I told her we are a tapas style restaurant, meaning all plates are intended to be shared and we have a very small kitchen and blah blah blah I went on my usual spiel about it. She just didn't want to hear it. Then she said, "Well we will NOT be back!" and I said, "Ok ma'am, well we're not for everyone" and that was that. They left making a scene, Lindsey said, as she was taking drink orders on the patio they came out squawking "I can't believe we had to pay for that!" They were crotchety old women who should have just went to Hyde Park Bar and Grill and got their chicken fried steaks and went on with their day. Can't win'em all I guess.

After that episode it was all smooth sailing. Everyone was happy, eating heartily, especially nigiri pieces! Stephanie had a table order 30 salmon nigiri pieces. I thought for sure that this would be the day that Take's head literally popped off his little shoulders and exploded into a million little pieces. But good news, it didn't! He handled it all very well. He was the busiest of everyone tonight, hustling his hands away. 

Is there a reason we aren't keeping Midnight Sun's in the kitchen anymore? Is it because the cooler it broken? I hope that is the answer. I ran so many midnight suns back to the kitchen tonight, my feets hurt!

Any VIP's in?
Karen (regular)
We had a lot of first timers in.

Comps of note:
had 1 DNL on the farm salad, she said the greens were too bitter and the dressing too salty

R&M needs?:

86'd items/ need more?
We ran out of so much fish tonight, it was crazy!
We need:
Mex Coke
Izze Clementine
Dishwasher aprons 
We are out of coffee- was that mentioned to anyone from the staff? 
We are almost out of Iced tea Filters for the machine. If anyone is at Rest Depot anytime soon please pick up more. They're like coffee filters but they're way bigger