Sunday 4/27/14 recap

LY Lunch Sales:
Projected Sales:
TY Lunch Sales:
+/- :

LY Dinner Sales: 4505.65
Projected Sales: 4560 (-51.15)
TY Dinner Sales: 4508.85 
+/- : 0%

Weather :Sunny and warm. Somewhat muggy.

Any Special events going on?: Conclusion of Food and Wine festival.

Who worked?:Kate, Alex, Lindsey, Joel, Sophia CL, Hiroe Fr, Jason SA and Krystin

Flow of Business, Cuts and Ticket Times:Pretty good start. It took a while to fill up and when we did we stayed on a wait for about an hour. We had an issue with the power going out for a second. We think the air condition is the culprit, flipping a breaker. Leary noticed it was getting warmer as if it couldn't keep up and boom, no power. Got the power back on within about a minute, rebooted the server and everything was up and running again pretty quickly.

Alex had an issue with one her tables' kitchen order not printing. They told me it took about 30 minutes for her to realize there was a problem. She told me she noticed they hadn't received their food but didn't realize there was a problem with the printer not printing. She had the kitchen rush 2 age-dashi's and 2 takoyakis. I voided an okonomiyaki they no longer wanted and gave them a 15% recovery discount to assuage the situation. They left reasonably happy.

Lindsey had an issue with some her orders re-printing for a couple of different tables. I don't know if this was due to the power-outage or some other glitch in the POS system. There was about a fifteen minute time difference between the duplicate tickets printing. We checked the tables' tickets and there were no duplicate charges. Hmm.

Joel took care of the Moonshine employee party. There were about 12 of them. He did seem a bit flustered for a moment and gave away his B-2 to Alex. He also had a table receive a ten-zaru and a significant amount of varied nigiri without the proper set-ups. Just seemed a bit off his game. Leary'll be including all of this in his progress report.

That particular B-2 was quoted a much shorter time than they actually had to wait. We just had a few tables that didn't seem to want to move onto the next phase of their evening. Leary sent them some edamame, miso soups to win them over. Seemed effective enough.

Any VIP's in? John, Kendo-san, Rachel and Carlos, and the afore mentioned Moonshiners.

Comps of note:The okonomiyaki for Alex's table, and Leary helped Kendo-san celebrate his 200th visit to Kome by taking care of his meal.

R&M needs?: Leary called Ed. He'll be here in the morning.

86'd items/ need more? Kate mentioned we are out of Splenda.