Saturday AM 8.8.15

Written By: Elizabeth

LY Lunch Sales: $2683
Projected Sales : $2704
TY Lunch Sales: $2864
+/- :+7% LY and +$160 PS
Lunch Covers: 173
Avg PPA: $16.55

Previous Days Labor: 16%

Previous Days Comps: 4%
Controllable Comps: 13.31%

Weather: Sunny and hot, just like always

Special events?: Jersey said there is a Rodeo going on in cedar park. Hot Air Balloon Festival in Horseshoe Bay

Who worked: Sophia, Camacho, Joel, Johnny CL. Ruthy Host, Hiroe FR, Miho SA.

Flow of Business, Cuts and Ticket Times:
The first hour slowly picked up and by noon we were rocking and rolling! It was a busy afternoon, we went on a wait around 12:30. Had two 6 tops walk in at the same time along with the 8 top party room so that immediately slammed us. But after getting over the initial hump we were off to a great go. Sushi bar hit some 25 minute tickets but for the most part everyone kept up with business. I felt like things were firing on all cylinders too, staff would reach out for help and they were keeping up with the business.

Only had one hiccup today and that came at noon when a woman came in asking about a catering order she had placed online. I asked her who she emailed and she said Mike. So I looked through my emails for a catering order but couldn't find it. Finally, in my trash folder I found a reply from her saying that another manager had taken care of her order. I should have saved the email and followed up. So that was my fault. Luckily Toshi-san jumped to action and was able to get the staff to bust out a Go Go tray in record time. I apologized to her, she seemed annoyed but once I graveled enough she sounded understanding. I gave her 20% off her tray and some free edamame. Just a little embarassing.


3 Staff members that stood out (why/how):
Joel did a good job keeping up with the volume in the back B's. I was periodically checking in on his tables and they all seemed to be doing well

Johnny handled a busy sushi bar and party room really well also.

Any VIP's in?
My brother and sister in-law with my sister sister in law? (my brothers wife's sister)

Comps& Void Detail:
FNF for my baby brother
Recovery for a piece of tin foil found in the curry so I took 20% of his curry

R&M needs:
I am working on repairing the hole in the ceiling. We need duct work to be done and they won't be out until Monday or Tuesday to look at what needs to be done, but just FYI.

86'd items/ need more:
We WILL run out of Rose before the week end. We sold 43 glasses from Sunday to Friday!!!!

Friday PM 8.7.15

Written By:Elizabeth
LY Dinner Sales: $6957
Projected Sales : $7140
TY Dinner Sales: $7121
+/- : +2% LY and -$13 PS
Dinner Covers: 224
Avg PPA: $31.82


Who worked: Johnny, Sophia, Sayo,  Camacho, dusten CL. Grace CT. Sigele FR< Jason SA, Samara and Ruthy Host

Flow of Business, Cuts and Ticket Times:
Busy from the start. We were on a wait by 6pm and came off the wait around 9:30. It was a pretty uneventful night. We were busy but it wasn't hectic or crazy busy. It was busy but nothing to note, honestly. We 86'd some fish around 8, and then again around 9, but other than that, no long tickets or anything. No news is good news, right?

Specials:
Beef Tataki 2
Shishito Peppers 9
Cucumber Kimchi Tempura 13
All Star 9
Toro Handroll  17
Hon Maguro 29
Japanese Uni 7

3 Staff members that stood out (why/how):
Everyone worked well tonight. I can't really pick out anything in particular. Just an all around un-noteable night.

Any VIP's in?
Bartender from Contigo, I'm blanking on her name.
The lady with 4 girls and a baby was in with her mom.
Another familiar looking family too
The guy that owns the trailer Saigon Lavendur (I can't spell it)

Comps& Void Detail:
voided 5 unagi misring, johnny
voided quite a few misrings for johnny tonight, not sure what was going on with him

R&M needs:

86'd items/ need more:

Fri 8/8/15 am recap

Written By:Mike

LY Lunch Sales:$1673
Projected Sales :$1818
TY Lunch Sales:$2759
+/- : 65% 941 over PS a busy day
Lunch Covers:160
Avg PPA:$17.24





Previous Days Labor:22%

Previous Days Comps: 6%


Weather:warm




Who worked: Samara H, Miho SA, Jayson FR, Clair, Naoto, Lindsey, Kate

Flow of Business, Cuts and Ticket Times:Busy Lunch right out of the gates. Naoto came in to cover For Sophia at the last minute. everyone worked we'll together today and it was appreciated. went on a wait by 12pm, Samara handled it well. Kitchen did a great job today, sushi bar got slammed hard mid way through service, ticket time never exceeded 25min. Kate got busy at close with 4-5 parties sat at once. Clair and Naoto did a great job watering, running soups and food tell we got caught up. Cut down to Lindsey and Kate to close out the shift. very ver busy end of shift!



3 Staff members that stood out (why/how): Clair and Naoto have been consistently helpful as of late. Kate did well keeping a positive attitude under pressure.

Any VIP's in? kayo's friends came out to celebrate a birthday, sat at the sushi bar and hand a great time.  Got some bad feed back from a guest on s-3.

Comps& Void Detail: BF for a regular

R&M needs:need sushi lunch plates.

86'd items/ need more: Asahi Draft, Hokki, ikura

Thur 8/6/15 AM/PM recap

Written By:Mike

LY Lunch Sales:$1823
Projected Sales :$1971
TY Lunch Sales:$1470
+/- : -19% $501 under PS
Lunch Covers:86
Avg PPA:$17.09


LY Dinner Sales:$4977
Projected Sales :$5165
TY Dinner Sales:$
+/- : -1% and under $250 from PS
Dinner Covers:178
Avg PPA:$27.61


Previous Days Labor:20%

Previous Days Comps:5%


Weather: hot




Who worked:
LUNCH: Ruthy H, Jason FR, Miho SA, Clair, Kate, Lindsey, Sayo

DINNER Samara H, Cindi H, Jason FR, Miho SA, Dustin, Kate, Lindsy, Ruth, Soph, Steph, Ruth CKTL

Flow of Business, Cuts and Ticket Times:
LUNCH: sLOWWWW.... Never went on a wait, cut down to clair and Sayo at 1245 as the floor was only half full...A few tables trickled in the last hr to bump up sales, but nothing significant. Ruthy and Miho cut at 130. Nothing notable today, just a slow lunch.

DINNER: First 30 min was mild then we picked up,  on a wait by 730pm. Had a little bit of trouble getting the IPad to charge all day, i believe its the cable... we tripped through service but made it work.  Uncle Billys came out between 6-730pm for the tasting which was well received and we sold a tone of Lager tonight. Wait went up to 45min at the peak.  Kitchen had 2 orders of beef Tataki that took well over 40min to hit the Table, after talking to the Kitchen the meat was still frozen at 630pm? Daniel tried to get it out as soon as he figured out Steve wasn't on the Ball. Hector had a few thing come out from the fryer that were not up to par, specifically a karaage that was so over cooked and inedible. Should have never hit the table. Both Jason(for running it) and Hector have struggled consistanly with food quality. Cut down to 3 servers at 945pm, Dustin and Soph took over for the last 30min.

Specials:
temp cucumber kimchi 5
beef tataki 4
all star 4
BF 25
J uni 4
Negi toro handroll 23

3 Staff members that stood out (why/how): Sayo had her first closing shift today and although it wasn't busy it gave us a few extra min to reiterate the duties.

Any VIP's in? Shawn C,  the Gent opening the restaurant a few blocks down was in again today, 2nd time this week. Uncle Billy's Owner and Dir of sales came out tonight.

Comps& Void Detail: komebucks, Promo bucks, misrings, comped a beef carpaccio for uncle Billy's, 2 beef carpaccio's, 2 karrage chicken, Yakiniku DNL.

R&M needs: tile in the office is breaking up. Joe from Petrocelli called to have a walk through and drop off the invoice. Condensation line from the ice machine is broken, needs a piece of pipe.

86'd items/ need more:

Wed 8/5 PM recap

Written By:Mike



LY Dinner Sales:$4805
Projected Sales :$4950
TY Dinner Sales:$5039
+/- :5%up from LY 89 over PS
Dinner Covers:185
Avg PPA:$27.24



Weather: Hot



Who worked:Jason H, Hiroe FR, Kaori SA, Naoto, Mandy Dusten, Sayo, Soph. grace CKTL

Flow of Business, Cuts and Ticket Times:Easy start to the Night, slow and steady and filled up by around 7pm but it was still table in table out. The pop came at 8pm with a walkin party of 10 and the party room with 11. Wait time never got to server and Jason managed the host stand well and has improved quickly with his wait times. Kitchen did well, sushi bar had a small push at the peak. Cut down to Soph and Mandy to close down the shop.

Specials:
green tomatoes 14
shishitos 7
temp zucc and squash 5
all star 2
BF 25
J-UNI 3


3 Staff members that stood out (why/how): Sophia is one of the most thorough closer's we have, and it goes with out saying she can handle volume. Mandy did well dealing with a 10 top crammed in the corner of A4-A8.

Any VIP's in? Toshison and the Family!!!

Comps& Void Detail: kome bucks, 2, kome cards, bday desert,

R&M needs:

86'd items/ need more: sashimi sampler

wednesday 8.5.15 AM recap

Written By: Dusten

LY Lunch Sales: 1719
Projected Sales : 1846
TY Lunch Sales: 1808
+/- : -38 under P and +5% from LY
Lunch Covers: 114
Avg PPA: 15.86


Previous Days Labor: 25%

Previous Days Comps: 266.18
Controllable Comps: 4.13

Weather: HoTT

Special events?:


Who worked: Grace, Sayo, Naoto, Jonny CL, Cindy H, Sigele FR and Miho SA

Flow of Business, Cuts and Ticket Times: typical lunch. started out slowly and then got a pop around noon. Pretty boisterous crowd today. sushi bar got a little backed up, but not for long and no customer issues. Died off after 1;15pm so I cut Sayo, Grace at 1:30 and Naoto at 1:145pm.

Specials: n/a

3 Staff members that stood out (why/how): Everyone did a pretty good job today. No misrings. Grace did screw up a credit card payment and I had to reopen it. I did remind her to slow down and concentrate on what she was doing to avoid these sort of mistakes.
Miho did a great job SA'ing. I cannot find fault with her performance at all today.
Naoto offered to take later cuts so others could leave earlier if they wanted. A nice gesture as everyone but Johnny is working doubles today.

Any VIP's in? There was a couple that sat at the sushi bar after being denied their flight to Mexico on account of arriving less than one hour prior to boarding. They were very obviously annoyed with their predicament, but in great spirits regarding their lunch. They sang high praises of the food and knew Take by name so I assumed they were regulars. Didn't catch their names. I understand my roommate came in with the owner of Vulcan Video and some restaurant owners and dropped nearly $500 on dinner Monday night.

Comps& Void Detail: n/a

R&M needs: there were 3 cars parked on the sidewalk today. I got the servers to ask around and two of the cars were moved and the 3rd was on their way out anyways. I tried to keep a better eye on that situation for the rest of the shift and there were no other problems.

86'd items/ need more:  brown paper towels (maybe more in trailer?), ikura (lunch only), shutou uni and happy owl sake

Tue 8/4/15 AM/PM recape

Written By:Mike

LY Lunch Sales:$1836
Projected Sales :$1732
TY Lunch Sales:$1979
+/- : 8% and 247 over PS
Lunch Covers:102
Avg PPA:$19.40

LY Dinner Sales:$4052
Projected Sales :$4355
TY Dinner Sales:$5029
+/- : 674 and 24% over PS
Lunch Covers:189
Avg PPA:$26.61

Previous Days Labor: 25%

Previous Days Comps: 4.13%


Weather: warm, hot

Specials 
Panko green tomatoes 17
shishitos 4
King sake carpaccio 11
bf 20
j-uni 4




Who worked:
lunch: Cyndi H, Miho SA, Sigele FR, Johnny, Clair, Mandy, Lindsey
Dinner: Cyndi H, Miho SA, Sigele FR, jason, Kate, Lindsey, Mandy, Grace


Flow of Business, Cuts and Ticket Times:
LUNCH: slow and steady for the most part. A few large parties early on but mainly 2's and 4 tops. Went on a brief wait but there always seemed to be a table available quickly.  Sushi bar got a little push mid shift with Sushi lunches, Kitchen was mild. Cut down to Johnny and Clair around 1245. Johnny closed down the shop for the last 30min.

DINNER: Painfully slow for the first hr, picked up a lil around 6pm but still didn't fill up at 7pm.  The late pop came at 730 and they came all at once!  had a few large parties trickle in on top of the 2-4 tops. Cyndi did well managing the host stand and I CKTL'd as the line stacked up. Of course all the orders came in at once and the kitchen did everything to stay afloat. Jersey went into high gear and although we did a have few elevated ticket time's they managed the push well. wait time's hit 45-1hr at the peak for a 4top. cut down to Camacho and kate at 930pm, went off the wait right at close. A busy night all in all.



3 Staff members that stood out (why/how): Miho is getting better as a SA, but will benefit for a SA/FR refresher training, timing and secondary priorities seem to be a struggle for a few of the team. Mandy was still a little off from the mistake yesterday(understandable), a little coaching and she was right as rain.  Jason really help out the team with just about any need during the shift.

I noticed quite a few servers are trying to close out with me prior to checking out with the closer. Please keep an eye on this.
Busy night for CKTL


Comps& Void Detail: Asahi draft void, a few mis-rings,  3 asahi drafts

R&M needs: Petronelli was out to re locate the 5ton a/c unit.

86'd items/ need more: shuto, Kings sake carpaccio, vino verdi, Asahi(started with almost 2 kegs),

Monday 8.3.15

Written By: Elizabeth

LY Lunch Sales: $1648
Projected Sales :  $1789
TY Lunch Sales: $1843
+/- : +12% LY and +$54 PS!
Lunch Covers: 116
Avg PPA: $15.89


LY Dinner Sales: $4825
Projected Sales : $4939
TY Dinner Sales:  $5027
+/- : +4% LY and +$88 PS!
Dinner Covers: 169
Avg PPA:  $29.75


Previous Days Labor: 19%

Previous Days Comps: 4%
Controllable Comps: 5.07%

Weather: Hot summer 90s

Who worked:
Lunch: Mandy, Kate, Sayo, Johnny CL. Ruthy Host, Hiroe FR, Jason SA
Dinner: Grace, Kate, Clair, Joel, Camacho CL. Ruhty Host, Hiroe FR, Kaori SA

Flow of Business, Cuts and Ticket Times:
Lunch was slow until 1:15 when it all picked up. I had cut Kate by then, Johnny was supposed to take B2 but Kate assumed it went to Mandy in the back b's (both and her Sayo said that is how it has always happened...I always delegate the tables in the cut section based on who has what. I never create set sections after cuts because business is so sporadic. So I'm not sure where they got that idea from.) Mandy was prebussing B2 and had a full tray complete with a bowl of kimchi juice and lost her tray balance as I was approaching the table with their lunch, dropped the kimchi juice bowl on the floor, kimchi juice went everywhere including the guest, but mostly landed on my face, hair and shirt. And in my mouth. Which I couldn't have been more displeased with. I dropped the sushi lunches off at the table with the guys, the one guy was annoyed about his shirt but I gave him my card and told him I would pay for the dry cleaning if he needed it. He said he didn't but I gave him my card anyway. he didn't seem thrillled. At about that time we were getting hit pretty hard, so I jumped in to help the crew. Cut Mandy at 1:30 and Johnny and Sayo rode out the afternoon.

Dinner started painfully slow. Suuuuuper slow. Finally picked up at 7:30 and we went on a wait- and stayed busy until 9:30. I cut Kate at 8:50, then Grace around 9 and went 3 on at 9:15. It was risky since a lot of people were still coming in the door, but the sushi bar was almost all closed out so Camacho was able to pick up the B's with no issue. Everyone rang a fair amount of sales tonight, except Joel and Clair with only $800 in sales each. But grace, Kate and Camacho all rang over $1k, which is great for a Monday.

On a side note: The Alarm wasn't set on Friday the 17th nor was it set on Tuesday the 21st. Just wondering who closed those nights and why it wasn't set.

Specials:
Shishito 7
Fried Green Toms 14
Bitches Brew 27
Hama/Sake Toro Carp 11
Blue Fin 26
J.Uni 5

3 Staff members that stood out (why/how):
-Kate is super, despite wanting to call the shots for me sometimes, she really does care about what I say and listens well
-Grace did alright tonight. I was watching her with her tables and she seemed to manage the front As fine.
-Camacho is always a solid closer. Handles volume and delegates his tasks.

Any VIP's in?
Lunch: Deana Sakum, Chad (Hightower Owner), Zach (former as of Thursday) Alamo Drafthouse KM. He's finally getting out of the Drafthouse rat race!

Dinner: First timers for sure, chatted with a few first time tables. No familiar faces but lots of happy ones!

Comps& Void Detail:
FNF for my friend Zach for a gyoza, and spicy scallop for Chad.
Bday Dessert
Promo/Kome Bucks

R&M needs:
The contract with Tomlinsons' was finalized and starting tonight their lot was available to park in after 7pm!

86'd items/ need more:
Iced Green Tea
Ramune
Wooden Chopsticks

Sunday 8.2.15

Written By: Elizabeth

LY Lunch Sales: $1994
Projected Sales : $2314
TY Lunch Sales: $2264
+/- : +14% LY and -$50 PS
Lunch Covers: 114
Avg PPA: $19.86


LY Dinner Sales: $6789
Projected Sales : $6880
TY Dinner Sales: $4932
+/- : -27% LY and -$1948 PS
Dinner Covers: 188
Avg PPA: $26.23


Previous Days Labor:17%

Previous Days Comps: 2%
Controllable Comps: 1.80%

Weather: Hot summer

Special events?: none that i know of

Who worked:
Lunch: Mandy, Joel, Grace, Camacho CL. Cindy host, Jason FR, Kaori SA
Dinner: Mandy Joel, Sayo, Kate, Camacho CL. CIndy Host, Sigele FR, Hiroe SA Ruthy CT

Flow of Business, Cuts and Ticket Times:
Lunch: Slow start, but steady throughout the afternoon. Got out pop around 1:30 as predicted and didn't make any cuts until 2:30. Nothing of note. I thought we sold a lot more bentos but we only sold 7. Started the free softserve with Bento Promo today.

Dinner: A good start for sure, several tables right off the bat. I thought we were going to go on a wait right around 6 but it tapered off. Ruthy came in at 6pm with one a black dress that she wears hosting. But with her apron tied it made it a little too short. I had her go home and change. She came back and finished setting up the patio and then helped SA and Host in her downtime. We didn't go on a wait until 8:30. We got our pop then. But were steady up until then. We stayed on a wait until about 9:20. So all of the sales really came in the last 2 hours of service. Had the 2's then the 4s later on and a walk in 8 top that we were easily able to seat in the party room. Cut Joel and Mandy around 9:15 and then Kate at 9:40. I don't think any more tables came in after that.

Oh, it was the night of love: B5 had just gotten engaged and were in for a celebratory dinner, and B3 had just gotten hitched and were in for the same. I sent both parties a half pour of bubbles to say congrats!

Got the Okay from Tomlinson's to start parking in their lot starting tomorrow after 7pm. Their lot is only available after 7pm and I have created a sign and will change the hours/info sheet up front as well as post on social media and have it changed on the website. yeah for more parking! Take that Ridgetop Neighborhood Association!

Somewhere, the lines of communication got crossed somewhere and I noticed Cindy bringing in the outside stools while we were still 1/3rd full. I told her that the closer does that. Then I noticed Hiroe bringing them in about 25 minutes later, with still a table or two left. Just to reiterate, the closing server brings the stools in only after the last guest has left the restaurant.

Specials:
F.Green Toms 7
Shishito 9
Temp Zucchini & squash 6
Blue Fin 34
All Star 8
Bitches Brew 34 this roll is super popular. Might want to think about adding it to the menu?

3 Staff members that stood out (why/how):
-Camacho stayed positive and energetic through his long double today
-Mandy was in other sections helping to prebus during lunch. Playing the super team player part today
-Clair (though not here) got a compliment from a table. They said that everytime they come in they get her as a server and she always does a great job and makes their experience memorable.

Any VIP's in?
Rachel & Carlos, Old John, Brandon Tomlinson (I totally didn't recognize him until he told me who he was....we had had a meeting about a month ago. I felt silly I didn't realize it was him!), my friend Jacqueline.

Comps& Void Detail:
FNF for Jacqueline, Kome Bucks for friends of Take's at A4

R&M needs:

86'd items/ need more:
I asked Daniel to please order other 10 oz cups from Sysco, along with matching lids. The cups that were ordered are eco-friendly, which is great! But they are made out of corn (thanks for the info Mike) and melt easily from the heat. I have already thrown away a sleeve of lids because the office got too hot   (afternoon sun shoots straight through the window and sits on the box, causing the lids to melt from the heat) And if we are putting these cups outside at the water station they will do the same.

Sat 8/1 pm recap

Written By:Mike



LY Dinner Sales:$7526
Projected Sales :$7777
TY Dinner Sales:$7240
+/- : -537
Dinner Covers:237
Avg PPA:$30.54



Weather: Hot hot hot


Who worked: Samara H, Cyndi H,

Flow of Business, Cuts and Ticket Times: mild start to the night, we didn't fill up for the first hour then the first pop hit around 7pm and we went on a wait. Sushi bar did a great job keeping up with the load. kitchen got bogged down on the fry station, Daniel jumped back and forth to get back on the map but by 9pm  Steve had 30-35min tickets coming out and Danny took over the station. Table B-2 found a hair on their Gyoza(from hector). I touched the table, we re-fired the Gyoza and the kitchen sent out a Temp Green tomato. I followed back up with the table at the end of their meal, they left happy. longest wait tonight was 1.5 hrs for a 2 top! some of which was attributed to a few large party walk ins. Cut down to 3 by 930, Camacho closed down the night.

Specials:
temp squash and zucc 5
shishitos 5
panko green tomatoes 20
all star5
sake/hama carpaccio 5
BF 33
toro 30
J-uni 2

3 Staff members that stood out (why/how): Lindsey did a great job assisting other servers, maintaining the servers area and a general great attitude as of late, the Vaca sure recharged the batteries.

Comps& Void Detail: Gyoza b-2, kome bucks. green tomatoes on B-2

R&M needs: my head:)

86'd items/ need more:shuto uni, suzuki

Saturday AM 8.1.15 AUGUST!

Written By: Elizabeth

LY Lunch Sales:$2213
Projected Sales : $2633
TY Lunch Sales: $2362
+/- : +7% LY and -$271 PS
Lunch Covers: 148
Avg PPA:$15.95


Previous Days Labor: 16%

Previous Days Comps: 3.95%
Controllable Comps: 11.95%- FNF discounts

Weather: Sunny Summer Weather

Special events?: no?


Who worked: Lindsey, Camacho set up, Mandy, Naoto CL. Samara Host, Kaori SA, Jason FR

Flow of Business, Cuts and Ticket Times:
I sent Camacho home because he said he didn't get much sleep last night due to an event at the Moha going late And since he had to Close tonight I wanted to make sure he was 100%. We split the sections up into 3 with 3 splitting the sushi bar. For the most part it wasn't too bad. The first hour the restaurant was full, around 1pm was when the sushi bar started getting sat- we were on and off the wait due to larger parties. 5 and 6 top walk ins but  nothing crazy. The restaurant was full and bustling for much of the afternoon. Naturally, since I was trying to let Lindsey go because she was a double and had to go down south to let some dogs out that she is dog sitting. The perfect storm today- but everyone worked together and got stuff done and pulled through the shift strong. I cut Lindsey at 2:20 and the last 40 minutes saw quite a few more tables to keep Naoto and Mandy busy but teamwork kicked in and all prospered.

3 Staff members that stood out (why/how):
-Mandy was helping to bus and pre bus other sections in her downtime
-Naoto was taking tables and sushi bar seats like a champ. He handled the volume super well. Glad to have him here for that

Any VIP's in?
KAYO & TAKE!!!!!! Back from Europe and happy to see them. Thom the owner of Fonda San Miguel, sent them a shrimp tempura

Comps& Void Detail:
none that stood out.

R&M needs:

86'd items/ need more:
TOOTHPICKS. HEB?

Friday 7.31.15

Written By: Elizabeth

LY Dinner Sales: $6335
Projected Sales : $6941
TY Dinner Sales: $7562
+/- : +19% LY and +$621 PS
Dinner Covers: 261
Avg PPA: $28.97

Weather: Hot hot hot low 100s

Special events?: no?

Who worked: Lindsey (Dbl), Johnny, Clair, Sophia, Dusten CL. Samara and Jason C Hosted, Kaori SA and Sigele FR

Flow of Business, Cuts and Ticket Times:
Started off with about 5 tables from the get go. Slowly filled up and by 6:30 we were on a wait. Didn't get off the wait until 10:45. It was a steady flow of people all night. Lots of 2 tops early on, then the 3 tops came in around 9:30 and a few 5 tops after that as well. The night overall was steady and busy. No major issues to speak. Kitchen did a good job keeping up with the tickets, same for sushi bar. Host stand gave great quote times. Nothing out of the ordinary really. Just a loooooong steady night.

Specials:
Shishito 15
Zuch and Squash Temp 11
King Salmon Box 17
Blue Fin 15
J.Uni 4

3 Staff members that stood out (why/how):
-I had to tell Kaori on two separate occasions to stop running through the dining room. A sense of urgency is one thing, but running through the dinning room is another.
-Everyone seemed a bit ragged towards the end of the shift. It had been a steady night and there were multple times were we all felt like we were running into one another and jammed up in the service station (despite me saying in pre-shift to keep the space clear).
-Lindsey got slammed with her reso and then all 3 of her tables got sat around the same time. But she prioritized and when I asked what she needed she was able to clearly tell me.

Any VIP's in?
My friend Justin,
Uber Rep that I met with a few weeks ago too.

Comps& Void Detail:
voided 5 spicy scallops for Clairs B5, they wanted unagi and marked the wrong thing.
FNF for Justin, Kome Bucks for Johnny, and Promo Kome Bucks for B6 from East Side Pies.

R&M needs:
I ordered a bunch of Clorox wipes and china markers. Did they come in?

86'd items/ need more:

Sidenote: I broke 2 bottles of Hana Peach. I had moved a box that had multiple sakes and things in it onto the trashcan in the office and then it tipped over. Today:1 Me:0.

7/31/15 Fri am recap

Written By:Mike

LY Lunch Sales$2316
Projected Sales :$1939
TY Lunch Sales:$1895
+/- :-421 -2% LY
Lunch Covers:120
Avg PPA:$15.79




Previous Days Labor:23% elevated for EMP MTG

Previous Days Comps:3.61
Controllable Comps:9.98%

Weather: Hot




Who worked:Jayson H, Hiroe FR, Miho SA,

Flow of Business, Cuts and Ticket Times: Mild start to lunch,  went on a wait shorty after open. On/off the wait but nothing over 10-15min. went down to 2 @ 1245 and Camacho closed out the shift. No issues with times, kitchen and sushi bar did well.


3 Staff members that stood out (why/how): Miho has been slowly improving her table management and responding better to training, uniform is on point.





R&M needs: Petrocelli came out to replace the return during service.

86'd items/ need more: shuto, MAI MAI, J-uni

thur 7/30/15 am/pm recap

Written By:mike

LY Lunch Sales:$1959
Projected Sales :$2140
TY Lunch Sales:$2360
+/- : up 220 20% over
Lunch Covers:97
Avg PPA:$24.33


LY Dinner Sales:3498
Projected Sales :4418
TY Dinner Sales:5446 big night, didnt feel like it
+/- : up 1028 56% over
Dinner Covers:188
Avg PPA:$28.97


Previous Days Labor:18%

Previous Days Comps:8.58


Weather: arm, hot




Who worked: Ruthy H,

 Flow of Business, Cuts and Ticket Times:
Lunch:  had a large catering order this am that the sushi bar and kitchen knocked out perfectly and on time,  the guys came in a little early to accommodate the order, great job, preparation and execution. Mild start to the shift with a few tables trickling in for the first hr. never saw a significant wait today, steady/slow lunch over all
Dinner: Started the early evening up with the employee Mtg, went well and the Japanese Whiskey training was well received "interesting and informative" split into departments and had general discussions. Slow start to to night which gave us a few extra minutes for the gang to get back into gear after the Mtg.Picked up around 6pm and went on a wait, steady flow of table 3 large parties by mid evening. Went off the wait around 8pm but still a full house,  Ruthy was already restocking and cut shortly after. twords the end of the night the kitchen got sideways on a few tickets. escolar was to dry for a guest not for me and Daniel but we sent another out. Onigiri on tbl 20 took 50 minutes before it hit the table (fell apart a few times while cooking i believe) Daniel jumped in and made the final one. a few tempura items took over 25 minutes. went down to 2 by 9pm and Dustin closed down the Night. A steady busy night...Didnt really feel the valume on the floor, team did well.
Specials:
temp kimchi cucumber12
shishito9
toro carpaccio10
King sake box5
BF13
Toro8



3 Staff members that stood out (why/how):Miho came into day with black shoes and black pants as we've talked to her about! Ruthy donated the black pants and mandy the shoes. team work I guess??
 Kazu and spencer came in early for a 9 party tray catering order, attended the emp MTG and closed tonight, they both got a beer on the House!! Arigato!!



Comps& Void Detail: friends and fam, misrings, voided a mai-mai,escolar, onigri, tempura special, veg tempura

R&M needs:Randy from Custon tint solutions(formaly- Sun Busters) called about shades 512 207 0715

86'd items/ need more: maimai, shuto uni, king salmon, J-uni and ME!!

wednesday 7/2915 PM recap

Written By: Dusten


LY Dinner Sales: 5121
Projected Sales : 4842
TY Dinner Sales:5140
+/- :0% from LY and $298
Dinner Covers: 185
Avg PPA: 27.78


Weather: hot n' sunny

Special events?:


Who worked: Krystin, Sayo, Lindsey, Naoto, Sophia CL, Kaori SA, Samara H

Flow of Business, Cuts and Ticket Times: Pretty steady. We stayed full from about 6:45pm until 9:30pm. No issues with ticket times that I am aware of. Sushi bar stayed busy. I cut Krystin and Lindsey around 9:15 and down to just Sophia and Naoto at 9:30pm.

Specials: 5 grilled chicken wings, 9 shishitos, 5 tempura, 10 hon maguro, 1 toro  nigiri and 4 carpaccio specials.

3 Staff members that stood out (why/how): Kaori was non-stop movement tonight. She really did a great job. Only when it wasn't humanly possible to buss every table that had left did it seem necessary for me to step in. Aside from that she did very well.
Everyone held their own on what could have been a difficult day. I'm just glad it's over.
Samara needs to pay closer attention to cleaning off marks of the sushi cards.

Any VIP's in?Friends of Take from Dallas. Sent them a King Salmon box and comped their desserts (apple pie spring roll and ice cream), Jersey's wife, Elizabeth and Aaron.

Comps& Void Detail:Some kome bucks here and there. Kate gave some to a table that brought them in. 2 separate tables claim to not have oredered food that was marked on their menu and read back to them by the server. 2 pork belly nigiri, an aburi-hamachi and an earth wind and fire roll at a different table. Two different tables, two different servers. FNF for Jersey's wife

R&M needs:

86'd items/ need more:trash bags.

Wed 7/29/15 am recap

Written By:Mike

LY Lunch Sales:1899
Projected Sales :1941
TY Lunch Sales:1645
+/- : -13% -296 under PS
Lunch Covers:95
Avg PPA:




Previous Days Labor:26%

Previous Days Comps:3.68%


Weather: warm, nice



Who worked: Jayson H, Miho SA, Sigele FR, johnny clair, mandy, Krystin

Flow of Business, Cuts and Ticket Times: slow lunch today, never really hit a wait and we seemed to always have a table available. ticket times where good. cut down to 2 around 1250pm, just a slow and steady lunch.



3 Staff members that stood out (why/how):slow lunch, team did a good job straightening up and wiping down.

Any VIP's in? Head sushi chef from China town acme in at close. Able from Daruma stopped in with the guys.

Comps& Void Detail: tomago void, mis ring

R&M needs:

86'd items/ need more: asahi draft,

Mon 7/28/15 AM/PM recap

Written By:Mike

LY Lunch Sales:$2081
Projected Sales :$2150
TY Lunch Sales:$1612
+/- : -23% and -$538 under PS
Lunch Covers:103
Avg PPA:$15.65


LY Dinner Sales:$4247
Projected Sales :$4316
TY Dinner Sales:$4681
+/- : =10% + 365  over PS
Dinner Covers:176
Avg PPA:$26.60


Previous Days Labor:16%

Previous Days Comps:12.97


Weather:hot

:


Who worked: Jayson H, Sigele FR, Miho SA, Camacho, kate, Dustin, Grace (4 on)

 Lunch Flow of Business, Cuts and Ticket Times: Lunch started of slow and picked up 30min into service. Steady flow of table on and average lunch. No ticket issues, everyone did well. Not much to say about lunch, easy lunch across the board.

Dinner Flow of Business, Cuts and Ticket Times: Started off with Steph calling out with a family emergency at 4pm, 10 yr old sister had heart surgery and sounds like it didn't go so well(thought and prayers). Tried to get someone but everybody was well into their day off. ran the floor with 4, everyone did well, ran like a busy lunch. Jayson did good job at the host stand with handling the flow, had a few large parties to deal with but he handled it well. Dustin had a push right from that start with a needy party room and a full sushi bar but with a lil help managed it well. went on a short wait then back off around 7, we really opened up for a few waiting for the next pop. On/off a wait tell close. Shaved the floor down to Dustin and Camacho to close the night out.

Specials:
grilled pork 1
Tempura cucumber kimchi 6
Tuna tosatada 13
Toro set 16
Hama/Sake carpaccio 10
BF 15
Toro 15
King salmon Box 1

3 Staff members that stood out (why/how): Camacho for coming in to cover last minute. Dustin did great switching gears given the push early on. Grace had a table that she didn't close the check correctly and ran the same card twice, she explained to the guest the mistake and although the she said they where understanding they didn't tip her at all on both tabs, she was coached on the importance of slowing down and remaining focused. She need to make the change to table service and pacing vs cocktail waiting.



Comps& Void Detail: tako karaage void. friends and family, mis-rings

R&M needs:

86'd items/ need more: happy owl, asahi draft, tuna tostada,  BF,

Monday 7.27.15

Written By: Elizabeth

LY Lunch Sales: $1932
Projected Sales : $2104
TY Lunch Sales: $1838
+/- : -5% LY and -$266 PS
Lunch Covers:  104
Avg PPA:$17.67


LY Dinner Sales: $3595
Projected Sales :  $4140
TY Dinner Sales:  $5481
+/- : +52% LY and -$1341 PS
Dinner Covers:174
Avg PPA: $30.79

These days have gotten so unpredictable as far as sales.

Previous Days Labor: 20%

Previous Days Comps: 3.85%
Controllable Comps: 3.37%

Weather: Sunny, hot texas summer 90s

Special events?:


Who worked:
Lunch: Joel, Krystin, Dusten, Kate CL. Ruthy Host (and got her #komestaffseries taken today!), Jason SA, Hiroe FR
Dinner: Krystin, Mandy, Joel, Clair, Camacho CL. Ruthy host, Kaori SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch was mellow but busy. Nothing much to note on this shift. Just a nice steady flow to the lunch business

Dinner: Decent happy hour to kick it off. Had a full-ish house around 6:15 with exception of the sushi bar. Went on a wait around 7:30, got off the wait briefly, then back on a wait at 8:30. Wait times ranged from 10 minutes to 30 minutes. Had these guys that ultimately sat at B7 come in after waiting 22 minutes and try to say that we only quoted them 15 and they had been waiting 30 and were on a "time crunch" and I showed him the board, and nicely told him that we quoted 15-25, he had only been waiting 22 and that his table was being set right now so it will just be another 30 seconds. When they sat I told Mandy they said they were in a time crunch. So when she greeted them with full set ups and ready to bust her ass to get them in and out they said "oh not at all, he's just impatient" and then when it was all said and done, they tipped her 12%. She bounced back from it really well though and gave outstanding service to her B4. Great level head that girl has.

Specials:
Pork Spec 0 :(
Temp Zuch/Squash  14
Panko Smelt 1
Blue Fin Nigiri 1
Toro Nigiri Set 12
King Salmon Toro Carpaccio 13
Special Roll 12

The July Wine specials are almost done with. For August we will be featuring Local Beers: Austin Beer Works Peacemaker Pale, Oasis Session IPA and and I'm waiting to hear back from Infamous about their Cream Ale availability.

3 Staff members that stood out (why/how):
-Had a sizable complaint about Joel tonight. They were sitting at A5 for dinner, in Joel's section, and said he was inattentive, unfriendly and overall just a bad experience. They said he came by and set waters on their tables and walked away, he didn't really talk to them a whole lot just got their orders and walked away, etc. I talked with him after the shift and he said he was getting a very standoff-ish vibe from them and felt like they didn't want to be bothered. I talked with him about having a set way of doing things so that regardless of attitude from the table, he is consistent.  I told him that if a table comes in and has a bad day, don't aid in it, try to turn it around. He walked away from the conversation having some insight. So just keep an eye on him and continue to coach him in that direction.

Any VIP's in?
Lunch: I'm totally blanking on the guys' name who is the wine buyer for Hopfields and sits at the sushi bar for Take's omakase. But he is in remission for cancer and goes for his surgery August 16th. He said he will be in for a pre-celebratory omakse. Oh, also he got married last week to his boyfriend of so many years. So sweet.

Dinner: Dorsey of Haus Bar, the couple that comes in for special treatment, I don't know their names but they are a fancy & good looking couple.

Comps& Void Detail:
a few voids here and there for 86d items, void for a seaweed salad misring.
DNL for a piece of Tako they said tasted "rubbery"
and $28 Recovery for 2 tarantula rolls (one in soy, one regular) it was a miscommunication and they were a little fidgety about it.

R&M needs:

86'd items/ need more:
MaiMai (feature wine), Happy Owl is still out of stock.

Sunday PM 7.26.15

Written By: Dusten


LY Dinner Sales: 4675
Projected Sales : 5104
TY Dinner Sales: 5138
+/- : $34 over projected and up 10% from LY
Dinner Covers: 196
Avg PPA: 26.21


Weather: somewhere along the likes of the outermost circle of hell.


Who worked: Grace, Krystin, Mandy, Joel, Clair CL, Hiroe FR, Samara H and Miho SA

Flow of Business, Cuts and Ticket Times: prettty steady all night. Had maybe 5-7 6-top tables all night. Also many people hung out for a good while after they had been done which definitely affected wait times. Saw lots of tickets on every station. No food issues or ticket time complaints. No news is good news, so great job to the kitchen and sushi bar! We had people walking in right up until 5 minutes to close. I cut to 3 at 9:30 and down to two at 9:45pm.

Specials: 13 green tomato, 10 shishitos, 9 toro nigiri sets, and 10 carpaccio specials

3 Staff members that stood out (why/how): Clair did well at the sushi bar, however I've noticed many times, not just tonight- that she has a real problem with timing her sushi items. I know last night I saw an Endo roll sit at least 10 minutes at the bar. Tonight a few times I saw sushi for B1 sitting sitting with 'hold' written on it for inordinate amounts of time. This is not a new problem with her.
Ruthy did well cocktailing. She wasn't super busy but handled everything easily, enthusiastically and seemed genuinely glad to be moving around.
Miho

Any VIP's in? Kitchen Alex and his people, my friend Mason, Dennis of Roosevelt House (formerly of Drink Well)

Comps& Void Detail: a few misrings, tanin-bune, living jewel glass, tsukiji set. Emplyee day off for Alex. Same for a beer for Naoto. Mandy redeemed her Kome bucks from me for the other morning. a table had $30 kome buck from gift card promo sales.  FNF for Dennis. Sent Mason a Takoyaki.

R&M needs: There is an ongoing issue with the homesick Ale beers. They are overflowing to a fault upon popping them open. I told the servers to maybe pour some into the glass before they ever take it to the table and present it that way. Don't know if we got a bad batch or what.

86'd items/ need more:

Sunday AM 7.26.15

Written By: Eliz

LY Lunch Sales: $1800
Projected Sales : $2043
TY Lunch Sales: $2598
+/- : +44% LY and +$555 PS!
Lunch Covers: 171 (more than a Fri or Sat Lunch!)
Avg PPA: $15.19

Previous Days Labor: 17%

Previous Days Comps: 4.91%
Controllable Comps: 7.15%

Weather: Sunny and hot!

Special events?: there has GOT to be something going on in this city- traffic last night was terrible and when I say last night I'm talking 11:30pm with traffic on 35 like it was 2:30 on a Friday.

Who worked: Grace, Krystin, Joel, Sayo CL. Ruthy Host, Cindy SA, Jason FR

Flow of Business, Cuts and Ticket Times:
Started off so very slow. Then around 12:30 we got hit all at once with a walk in: 7 top, 6 top, 5 top, 6 top, 8 top reso, another 5 top, a few 3's, followed by another 6 top, and a few other 5s. It was madness! I honestly don't know what is going on in town but something has to be! On top of all of that, there was a drunk male sleep standing in the middle of our driveway, near the road.  A guest drew him to my attention. I went outside and called 911 for police assistance (afraid he was going to wander into the street when he awoke from him drunken stupor) He stood there, head hunched over, for a while. Then he woke up and started walking again, then stopped near the speed limit sign. Then stopped again at the used car lot and hunched over a car. Then he made his way down 51st toward I35. I saw a cop go by shortly after I got off the phone and started walking back into the building. Hopefully they got that guy some help.

Nonetheless, the kitchen handled the pop really well and got everything out on time, same goes for the sushi bar. The brunt of it was Ramen station and we sold an incredible amount of curry. The kitchen crew did another great job today!

Other than all that, it died down around 2:45.

I have asked the kitchen staff that when they are making soft serve mix to put it in quart containers- I've found we are wasting far less of it rather than putting it in the one large lexan. If it's in quart containers, we can pour two containers in to start the day and refill as needed. I have done this throughout the entire weekend and it has proved to work. On that note, we have also been selling a lot more Soft Serve now that it's just plain vanilla. Not sure if that is something we want to keep in mind as we move forward


3 Staff members that stood out (why/how):
-Grace got bombarded with a 6 top and 7 top almost back to back and did a great job consolidating her steps
-Cindy seemed a little overwhelmed with the day today but got through it okay- shes just timid in general anyhow
-Hector's brother, the new dishwasher, struggled with the volume today- rightfully so being it's his

Any VIP's in? Kenny was in early on before the madness.

Comps& Void Detail:

R&M needs:
So the POS crashed around 2:40 while Grace was running 3 credit cards for a table. She got through the first 2 cards before it decided to reboot, and it print out the 2 credit card slips as well. When it rebooted a few minutes later, the second credit card she ran was still showing that it was open. She didn't want to re-run the card because we thought it would charge him twice, and I went and looked at the credit card processor in the back it was captured, but in Future POS it was not. So I voided the items thinking that would solve it. But when grace went to put in her tip from it, the transaction was gone again. I did some digging and found the transaction in the CC processor on the back office computer, opened the transaction, wrote down the credit card number and processed the tip.

86'd items/ need more: