Wednesday 4/15/15

Written By: Leary

LY Lunch Sales: $1249
Projected Sales:  $1418 (+376.50)
TY Lunch Sales: $1794.50
+/- :  +$545.50, +44%
Lunch Covers: The number was inaccurate (28). I will talk to Junko tomorrow about ensuring the count is right.
Avg PPA:

LY Dinner Sales: $5467
Projected Sales: $5511 (-$1325.75)
TY Dinner Sales: $4158.25
+/- : -$1308.75, -24%
Dinner Covers: 165
Avg PPA: $25.20

Previous Days Labor %: 17.55%

Previous Days Comps %:  7.93%   Controllable: 5.07%

Weather:Really pretty sunny day, mid 80s, mild evening low 70s

Any Special events going on?: Tax Day

Who worked?:
Lunch: Krystin, Alex, Sayo, Johnny Cl, Sigele FR, Josh SA, Junko H
Dinner: Krystin, Naoto, Mandy, Clair, Sophia CL

Flow of Business, Cuts and Ticket Times:
Lunch was mellow, but we had a decent pop at the end. only about half full by 1 so I went 2 on. Got a little late pop, and most of the seats filled up. Johnny and Sayo handled it well with a little help. Ticket times were good. Had an issue with a lady complaining about her madai nigiri. There was a vein running through it, and she couldn't chew through it. I tried to talk to her about it and offer another piece. She was really rude about it, and was talking very loudly about it so I replaced them with the sake toro that she wanted instead. I just really wanted her to be quiet so the other guests wouldn't hear her loud rude criticisms. 

Dinner was slow with a couple of decent pops. Really slow happy hour, but it was beautiful outside so I think a lot folks were outside. Picked up after 630, and we had a small wait between 7-730. Came off the wait started to empty out so I went 4 on. Went on another small wait between 815-845. It was strong crew tonight so they handled it fine. Stayed pretty full and steady until the end. Ticket times were mostly good. Had a 23 min temp spec during the second pop, but the guests were understanding. 

Specials?
Temp Cuke-2
Kit Spec- 8
Carp Spec- 2
All Star-5
Bitch's Brew- 14

3 Staff members that stood out (why/how):

Any VIP's in?
Elizabeth, Aaron, Shayne

Comps& Void Detail:
Emp Day Off
3 Promo Comps for soft serve
Kome Bucks for prizes
Kitchen Error 2 Madai Nigiri

R&M needs?: 

Lots of computer issues today. Windows office stopped working again. Seems like a virus has been corrupting some files. Microsoft tech support was down until after 5. Reached out to Rick. He suggested getting more thorough virus protection. I agree. He suggested Norton. They've been the standard virus software for a long time so I think it would be more reliable. He also said that if our computer was more then 3 years old that we should probably replace it to ensure reliability. Also, the left POS terminal crashed 3 times today and put itself in safe mode once. Credit cards stopped processing 3 times as well. I'd restart card processing in the back, and then they came back up fine, then 30 minutes stop again. Microsoft tech support spent about 1 1/2 hours fixing corrupted files and reinstalling office. The system was slow at first after they were done, but then seem to work ok. I will send Rick more details tomorrow. 

I fixed the coffee maker by removing the defective part, but it must be brewed with the lid off. 

86'd items/ need more?