Sunday PM 4/19/15 recap

Written By: Dusten

LY Dinner Sales: 3542
Projected Sales: 4444
TY Dinner Sales: 5357
+/- :up 51% over LY (!) and $913 over projected.
Dinner Covers: 211
Avg PPA: 25.39

Weather: sunny and warm

Any Special events going on?: MS150 bicycle ride conclusion

Who worked?: Stephanie, Sayo, Joel, Amanda, Alex CL, Ruthy training Saki to host, Jason SA and Hiroe FR

Flow of Business, Cuts and Ticket Times: Busy start. we were full and on wait 30 minutes after opening. Rolls were taking over 40 minutes. I encouraged servers to make new tables being seated aware of this and advise their customers to explore other areas of the menu and make recommendations. I'll sometimes do this during the peak hours of the weekend if I see a bunch of roll tickets. At least that way when a table waits upwards of 30 minutes for maki, they may actually have something else to eat in the meantime. Also it may get them out of their little bubble and discover that there is more to our restaurant besides the cruncky dynamite roll and the califonia roll they have to ask for.
Had a ten top walk in just after Shawn Cirkiel took over the party room. That gummed us up with wait times as well.

Specials? Got some mixed reviews from the servers regarding the cucumber kimchee ice cream. One said they loved it, another said it tasted like soft-serve spicy ranch dressing. I admit it is an odd flavor and a bit too tart, and not in a tasty sorbet sort of way. I actually wonder if it the mix might curdle over night. Either way, I vote for a milder sweeter version.

11 squid salad, 6 potato salad, 7 tempura special, 5 tsukiji set, 3 tsukiji carpaccio

3 Staff members that stood out (why/how):
Jason recieved high praise from a customer on their way out. Guy pulled me aside and said "Hey man, that bus boy with the pony tail? He's kicking ass. Helped us out a couple of times. He's great."
Kazu is THE MAN! The ten top was ordering nigiri like crazy. At one point I saw he had maybe twice the number of tickets as the maki stations. He works so much, so often and never shows any signs of difficulty. He pulled me aside mid-madness of service and asked very politely "can we order pizza tonight?" I was glad we could do him that favor.
Ruthy and Saki did a great job at the host stand. I try to lend a hand wherever I can and they didn't need much from me besides booking a couple of reservations. Saki set up the for the 10-top almost entirely by herself before I had a chance to get over to her. I assured them, that because we ordered pizza they would still get a training meal another time.

Johnny just called and said that Clair would be covering his sushi bar shift tomorrow. Apparently Nathan is sick with a fever and Shannon is unable to take off to watch him. He called to say he had been texting people to cover with no response. I told him to try calling them and that seems to have worked.
Any VIP's in? Old John. Roll regulars in Stephanie's section. A crabby old Asian woman that Sayo and Joel recognized. Shawn of Parkside fame and his clan. Victor came in by himself.

Comps& Void Detail: $15 kome bucks to a table that waited 43 minutes for their rolls. I recognized them and they'd eaten absolutely everything else including a parfait before they asked to speak with me. They were wanting to cancel their rolls. Luckily the rolls were ready by then so I apologized, informed them all I had to do was walk over to the bar and grab them, "unless you actually dont want them." They took the rolls and Stephanie said they left happy.
Comped a shumai for DNL. Said it was overcooked and fishy. Tasted just fine to me.
recovery comp for 40 minute crunchy dynamite. sushi bar lost thew ticket. I checked the send time.
Kome buck card from a table.
Voided some food for Alex's meal as she put in for it not knowing we were ordering pizza.
Voided 2 uni b/c we ran out.
voided 2 hamachi and unagi nigiri- guest changed mind.

R&M needs?:

86'd items/ need more? sanitizer for soft serve machine