Monday, February 3, 2014

Monday PM Recap 02/03/14

LY Lunch Sales:
TY Lunch Sales:
+/- :

LY Dinner Sales:2,334.25
TY Dinner Sales:2,765.00
+/- : over 431.00 from last year! woot!


Weather: Freezing!

Any Special events going on?: Not to my knowledge

Who worked?: Alex, Lyndsey, Clair, Kate, Taylor/ Sophia Host/Parfiejer SA/ Julie/Dustin FR

Flow of Business, Cuts and Ticket Times: We actually had an OK crowd by 7pm (tables full but not sushi bar). No wait the whole night. It was a slow Monday for Monday night.

We usually have a steady crowd Monday's... Maybe the weather? Post Super bowl recovery? Hmmmm. Not enough tickets to get anyone on delay. I cut Alex at 8pm, then Clair at 8:30, then Lyndsey at 9pm and left Kate and Taylor to the floor. Taylor was a little snappy with the girls towards the end apparently but everyone survived. Julie should be quizzed after her Wednesday lunch shift on table talking the menu and whats in the dishes for sure. She seems very optimistic about working here. She seems a bit timid but I hope in time she will warm up.

 I really would like to see our servers here at least getting the names of some of their tables or progressing in knowing our guests to create regulars. In my preshift this morning all I heard was how slow it's been or how they only made this much money the other day... I feel that encouraging them to lay foundation down for future guests ensures money in their pockets when it gets slow and also ensures us return guests when it is slow, Slow season is the worst time to give up!

Any VIP's in?: Other  than some industry people no VIP to my knowledge. Two people from Quaks came in, the GM from speak easy (brandon/great guy), a couple from noble pig/black star came in, and a couple from Johnson's  Farm was in.

Comps of note: Other than training meal (which I was not too sure how much they were allowed, but I used my best judgement) there was a table that ordered then immediately left due to an argument between the couple. None of the food was made but there was a big void I had to do. It was Kate's table A8 around 9pm.

R&M needs?: The vent hanging by a thread over the sushi bar is an eye sore..

86'd items/ need more? I only saw two containers of whip cream in the fridge.

1 comment:

  1. Thank you, Jason. I like your point about service on slow days. Maybe we can talk to more customer and provide better care and service. If customer feel some comfort at Komé, they will come back and be another regular customer. I will talk to sushi men about this, too

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