Monday 2.17.14

LY Lunch Sales: $1971
Projected: $2243
TY Lunch Sales:$2379
+/- :up 21% over LY and $136 over projected

LY Dinner Sales: $3647.5
Projected: $4465
TY Dinner Sales:$5731
+/- :up 57% and $1266 over my projections

Total daily sales: $8110. up 44% over LY and up $1402 over projected.


Weather:Hazy in the morning but clearing in the afternoon and sunny with mid-high 70's

Any Special events going on?:

Who worked?:
Lunch: Kate, Clair, Stephanie, Sophia CL. Jason SA, Hiroe FR, Junko host
dinner: Kate, Dusten, Alex, Miho!, Taylor CL. Lindsey Host, Jason SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch: slow start, then a big push around 12:45. Went on a small wait of about 15 minutes for a while. It was a strong lunch and we managed to hit some great sales. However the kitchen was unprepared and we had some issues. With some ticket time issues occurring around 1:45, about 10 minutes later I am informed that we are out of rice. A2 had been waiting for their curry dish (and their dining partner had already finished his sashimi lunch) and we were at about 32 minutes at this point, and had just enough rice for his dish. I then had to go to 4 separate tables and inform them that we were out of rice. I got mixed reactions from everyone. One couple was okay with getting ramen noodles in place, another 3 top were a little upset but understanding. A 4 top was really upset saying to me what I was already thinking, "Your name means rice and you are out of rice?" Yeah. I didn't have much to say to anyone except for I'm sorry. The table that was the most upset was the 4 top at A6. We got them squared away but they were still baffled. I took 20% off all of the rice-less tickets. Because in addition to running out of rice, they waited a while for their dishes. A5 got the real bad end and I ended up giving all 3 of them $10 in Kome Bucks. After I got back into the kitchen to report back as to who gets Ramen noodles and what, Take told me that we would have rice in 10 minutes. But at that point I didn't want to put our guests on a roller coaster: yes we have it, no we don't, oh wait, yes we do. So I just left it as is. Lunch ended on a very stressful note, and on top of it all, Kate's lunch got missed. Take made her some croquettes instead, but she felt a little discouraged since it was her A5 that had all the trouble and in the end the sushi bar mens food was made and her Yasai wasn't. Main point here: We really need to be prepared for these 3-day weekends and Monday holidays. This isn't the first time we have run out of rice (or come close to)

Dinner: Started slow and I wasn't sure with the weather being as nice as it was if we were going to get busy. But it was a late pop and we were on a wait by 7:45 and got off the wait around 9:30. Busy end to a busy day. Only one issue and it came at the sushi bar. We had two tickets, one rang in at 7:19, and another at 7:35 and they both came out at the same time. Not sure what happened there. but that was really the only concerning things. Tickets out of the kitchen were fine. We had several large parties as well as a full rotation in the party room. Some service industry were in, but not many.

Any VIP's in?
Tataya was in- Miho waited on them. 

Comps of note:
lots of long ticket time comps at lunch. 

R&M needs?:

86'd items/ need more?