LY Dinner Sales: $5481
TY Dinner Sales:$6381
+/- : up 16%
(ANYONE SEEN THE TRAILER KEY?)
Weather: Cold cold cold
Any Special events going on?:
Who worked?:
Camacho, Dusten, Stephanie, Eileen, Taylor CL. Jason SA, Jen/Julie host, Lindsey CT, Kaori FR
Daniel and Greg were working on the line tonight. Around 5:30 when Kayo came in to be the 3rd man, they were both out back smoking. Daniel told me that he was just out there grabbing his e-cig thingy, but Greg was smoking. I told them both that there is no smoking during service. Gave them both the policy list to sign. Didn't have a signed copy from either of them, so now we're covered. However, there should never be a time where there is no one on the line (yes, that rhymed...and I'm still rhyming. It was either rhyme or be grammatically incorrect)
Flow of Business, Cuts and Ticket Times:
The night seemed slow, and long. But it was steady straight through until 10:30 when we got off the wait. Lots of 2 tops, and just a revolving door all night. It was mellow, but there were no major issues.
Any VIP's in?
Comps of note:
Well I had a woman call at the beginning of the dinner rush and say that she was overcharged at Lunch. That she was charged $10 for a hot tea, tha she hardly got to drink because they were in such a rush to get back to work. She said it was her and her husband, and instead of going into the lengthy conversation that her and I had, and the time it took me to find her check, I'm going to cut to the chase. I found her check. I repeated her check back to her to ask if that is what she ordered. When I got to the kara age she said she didn't order it. I apologized, and refunded her the $5. It was Dusten's table.
So after shift I talked with Dusten about it and he remembers very vividly this guest. It was not just her and her husband, they had 2 kids with them. The kids ordered the kara age, but didn't touch it. And they ordered sushi lunches with midnight suns substituted instead. He said they were very abrupt and short with him.
Long story short- that order is very memorable, so if they come in again and you see a ticket for something like this, please, in one way or another, verify the order with her. She obviously knew what she was doing. I posted the copy of the receipt in the office next to the window for reference.
R&M needs?:
Take is getting the light bulb for the ladies room.
86'd items/ need more?
I changed light bulb at lady's room but it doesn't turn on. I tried switch at kitchen on and off couple of time and also checked a breaker box. They are seems ok. Maybe need electric service? Is anyone familiar with electric wiring?
ReplyDeleteSo that lady who called yesterday called back today again, and told me that she also didn't get her soups that come with the meal. That's it. She just wanted to tell me that. Now, I know we were busy, but Dusten was her server and he is on top of everything. If he needed to get soup out to her, I'm sure he would have asked her. I apologized to her and told her that the next time she's in, to let us know. But seriously, some people.
ReplyDelete