Saturday 11.9.13

LY Lunch Sales: $1774
TY Lunch Sales:$1977

+/- :11% up

LY Dinner Sales: $5052
TY Dinner Sales:$5828
+/- :15% up


Weather: started sunny and beautiful. Around 4 it started getting a little overcast but never rained.

Any Special events going on?:Fun Fun Day 2. UT game at 6 away.

Who worked?:
Lunch- Esther, Johnny, Zach and Sarah. Lindsey host, Perfaijer, and Hiroe
Dinner- Esther, Kate, Miho, Stephanie, Naoto CL. Lindsey Host, Perfaijer, Kaori. Hiroe host trained and seemed to do well. Lindsey is a great trainer.


Flow of Business, Cuts and Ticket Times:
Lunch: Started off steady. Had a 6 top reso that no showed (they called yesterday to reschedule but originally their reso was at dinner and then they changed it to lunch at noon) . So we filled up around 12:45, but then around 1:30 it started clearing out. I was hesitant to make cuts since we usually get two pops but by 2:25 it was still pretty slow, so I went down to just Johnny and Esther. I have seen a lot of improvement in Johnny in his handling of a full section as of lately. He asks for help before he needs it, which is great to see from him. Also, speaking of improvements, Esther did a great job of upselling today. I ran a sales contest for Gyoza, Shrimp Temp, Seaweed salad and soba salad. Esther and Zach both tied by selling 6 items.

Dinner: Phillip Yang left his credit card. Shift started strong and the restaurant was full in 10 minutes. But everyone seemed to work together and we didn't have any long ticket times or upset guests. Everyone seemed in a great mood tonight. We were on a wait until about 9pm when it just really started to die down. Zach cocktailed tonight and was never overwhelmed or too busy. It was a steady wait tonight. Cut Esther around 9:15, then went down to 2 on by 9:30. Cut the Host, SA and Busser around 10pm.

Any VIP's in?
Lunch: Harmon and his wife and baby. Vincent or...what's his name? I think that's it. Sits at sushi bar. Orders Curry. I don't know why but today I haven't been able to keep one thought in my head.
Dinner: James and Ingrid were in at the end of the night. Summer of Tom was in (this realllllly tall older fellow who, at the beginning of the summer told me it was the summer of Tom, so that is how I remember him, and what I call him) and his friend Shelly was in too. Then round 2 of my family was in- Grandma, and Aunt, along with my mom. It was my grandma and mom's 1st time having raw fish and they loved it! Thank you Chef Take!! :)

Comps of note:
Had a ticket for a veggie roll and a mango avocado roll go out as a Summer Love and Mango Avo roll. Whoever dropped it didn't describe it and thus a vegetarian started eating it and then noticed the salmon. I comp'd her veggie roll (since she never got it) and got her the right roll, but she was ready to go so we made it to go. They were really nice about it, but it was very embarrassing that not only did the wrong roll go out but no one caught it.

R&M needs?:
The ice machine still wasn't producing this morning, so I called AIR again and they came out around 1, around the same time the ice delivery came. The repairman, Victor, told me the same thing the repair guy yesterday said, that a piece had fallen out of place and wasn't allowing the machine to produce. He said he fixed it, stuck around for a while to make sure it was working and then once it was working, he left. I am going to call on Monday and discuss reimbursement for all of the ice we've purchased (now, over $300)- also curious about warranty as far as the lease is concerned.

Tomorrow I'm going to get bathroom cleaning needs. I'm buying a caddy and this will be what the busser does either at the end of their shift or in the beginning. It will come complete with Lysol wipes for the sink, toilet and toilet base, a scrubber for the toilet bowl itself with toilet bowl cleaner, and other bathroom type cleaning supplies. I'm at my wits end about these bathrooms and I think this will help with the issue. No. More. Truck. Stop. Bathrooms!