Monday AM recap Jan/20/14

LY Lunch Sales:$2650
TY Lunch Sales:$2371
+/- :-11%

LY Dinner Sales:
TY Dinner Sales:
+/- :


Weather:Sunny

Any Special events going on?: MLK day

Who worked?:Sophia, Stephanie, Lindsey, Clair, Jason(SA) Junko(Host) Hiroe (FR)

Flow of Business, Cuts and Ticket Times:Steady start got busy around noon and stay about 15-20mins wait until 1:30. Last party (3ppl) sat at little after 2pm.

Any VIP's in?

Comps of note:
2-customers (different tables) complained the taste of Dynamite and they were comped.
Karaage Teishoku which was ordered with Tenzaru for the couple, came 10mins after Tenzaru has arrived at the table and the customer was not very happy. So I comped Karaage teishoku.

R&M needs?:

86'd items/ need more?

Note: Jason and FOH managers- Asami and Midori could not find the roll they ordered for lunch. From now on, I would like BOH staff order with their name. It happens before and I would like to make sure every BOH staff can get lunch they order. Also, we do not allow employees take their makanai lunch to go, ( we may need to add this on the policy if it is not there.) and I want all management follow this as well.



Jason- If we are running anything low, (for example, today we run out of rice very last mins) please let FOH know before it is too late.

Today, we had 3 ppl was waiting for the table for 30mins and got sat little after 2pm, the server did not realize we were out of rice, and took orders of Teishoku, the customers were nice enough to have just little amount of rice instead of full bowl, but I wish we could know when they were waiting at the lobby so we could at least let them know that they would not be able to have something comes with rice while they were waiting.