Written By: Drew
LY Lunch Sales: $2085
TY Lunch Sales: $1765 (-320)
+/- : -15%
Lunch Covers: 105
Avg PPA: $16.81
Weather:
Beautiful, Sunny in the 60's
Special events?:
Who worked:
Zayn, Lindsey, Kelly, Johnny CL, Chaz SA, Annie H, Hiroe & Kelly D. FR
Flow of Business, Cuts and Ticket Times:
Pretty slow at first, didn't really pick up until about 12:15, around 12:30pm we were full for like a couple minutes. Then it was one in one out. Had a group of 8 in the party room, from the Ramen Expo. They were very pleasant and happy with their meal. Kayo and Take bought them a bottle of Texas Sake, and then the group bought another bottle to take with them. Overall everyone was on top of it all. Did have a slight incident with one of Lindsey's tables, an elderly woman had complained to her that her Ramen was a bit too salty, Annie over heard and tried to take her bowl away but Lindsey stopped her. Lindsey then offered woman more hot water. After that she was fine. I checked in with her before she left. Sushi bar did great being short one person today. Had someone by the name of Emmett Myers come in and apply for a dishwashing position, he doesn't have any experience but i find that could help us mold him into the type of employee we want him to be. I put his application in Leary's folder.
Specials:
3 Staff members that stood out (why/how):
-Annie did great today, and her attitude was pretty positive! She did have one incident with lindsey mentioned above but she apologized to Lindsey, once she realized she might have been overstepping.
- Chaz had a tray full of cups that were filled with water and other dishes sitting on a chair while he was bussing. I went over immediately and asked him not to do that, since anybody walking by could easily bump the chair and spill the contents of tray everywhere, he said that Beorn had trained him to do that but that if I wanted him to no longer do that, he would comply. I'm pretty green floor manager but can anyone else offer an opinion if this is ok or not.
-Kelly Dobbins is amazing, she handled Food Running flawlessly. Her and Hiroe are like a dream team.
Any VIP's in?
Comps& Void Detail:
-Owner comp-Bottle of Texas Sake and 2 Edamame
-Kome Bucks for Kelly Swaney
R&M needs:
86'd items/ need more:
86 Texas Sake Bottle
Wednesday, October 11, 2017
Tuesday, October 10, 2017
TUE PM Recap 10/10/17
Written By: Devin Steuerwald
LY Dinner Sales: $4778.00
TY Dinner Sales: $4879.00
+/- : +101, 2%
Dinner Covers: 183
Avg PPA: $26.66
Weather: mostly sunny high of 78 tonight mostly cloudy with a low of 58
Special events?: Ramen Expo, Asahi Draft night
Who worked: Zayn, Mandy, John h, Naoto, Clair, Kelly D H1, Annie H2, Beorn FR, Cal SA
Flow of Business, Cuts and Ticket Times:
went on a wait pretty fast with the back A's being held for the Sun noodle party. on a full wait by 6pm the wait stayed a pretty constant 25-35 minutes all night. quote times were all pretty good. came off the wait by 9pm and cut H1, went 3 on the floor then 2 on at 9:30.
*Sun noodle party went down to 14 people so Naoto took it by himself. He did a flawless job. they stayed all the way to the end of service, looked like they were having a fun time!
*Broke out two cases of Asahi glasses from the trailer.
Specials:
*Mabo Tofu- 6
3 Staff members that stood out (why/how):
* Naoto for rocking out the Sun Noodle party!
Any VIP's in?
*Sun noodle party
*Kenta's school friends
Comps& Void Detail:
*Owner Comp- sun noodle party- $96.00
*owner comp- Kenta's school friend- $27.00
*Guest changed mind- $7.50
*birthday- $5.50
*owner comp- Kayo's food 10.00
R&M needs:
*Light to the Kome sign on the wall went out.
86'd items/ need more:
LY Dinner Sales: $4778.00
TY Dinner Sales: $4879.00
+/- : +101, 2%
Dinner Covers: 183
Avg PPA: $26.66
Weather: mostly sunny high of 78 tonight mostly cloudy with a low of 58
Special events?: Ramen Expo, Asahi Draft night
Who worked: Zayn, Mandy, John h, Naoto, Clair, Kelly D H1, Annie H2, Beorn FR, Cal SA
Flow of Business, Cuts and Ticket Times:
went on a wait pretty fast with the back A's being held for the Sun noodle party. on a full wait by 6pm the wait stayed a pretty constant 25-35 minutes all night. quote times were all pretty good. came off the wait by 9pm and cut H1, went 3 on the floor then 2 on at 9:30.
*Sun noodle party went down to 14 people so Naoto took it by himself. He did a flawless job. they stayed all the way to the end of service, looked like they were having a fun time!
*Broke out two cases of Asahi glasses from the trailer.
Specials:
*Mabo Tofu- 6
3 Staff members that stood out (why/how):
* Naoto for rocking out the Sun Noodle party!
Any VIP's in?
*Sun noodle party
*Kenta's school friends
Comps& Void Detail:
*Owner Comp- sun noodle party- $96.00
*owner comp- Kenta's school friend- $27.00
*Guest changed mind- $7.50
*birthday- $5.50
*owner comp- Kayo's food 10.00
R&M needs:
*Light to the Kome sign on the wall went out.
86'd items/ need more:
Tue AM Recap 10/10/17
Written By: Devin Steuerwald
LY Lunch Sales: $1939.00
TY Lunch Sales: $1613.00
+/- : -326.00, -0%
Lunch Covers: 94
Avg PPA: 17.16
Previous Days Labor: 21%
Previous Days Comps: 9%
Controllable Comps: 0%
Weather: Cloudy with a cold front rolling in
Special events?: Ramen Expo
Who worked: Patrick, Lindsey, Kelly S, Johnny, Brittany H1, Chaz SA, Hiroe FR, Kelly D FR Train
Flow of Business, Cuts and Ticket Times:
* Late to open because we had to fill the bento box catering order, all hands on deck style! we all came together and knocked it out as a team and opened 10min late but right as the first guest was arriving! I gave all of the FOH who helped out $15 in Kome Bucks. they all had to rush to get the place put back together and set so we could open.
* slow start, came close to filling up by 12:30 but then it started to clear out and we slowed down. went 2 on the floor at 1pm. Ticket times were all great with no issues.
Specials:n/a
3 Staff members that stood out (why/how):
* All of the FOH staff, everyone came together to push all those bento boxes out before we opened!
* Chaz was on point today, with a positive attitude as well!
*Kelly D did a great job on her FR train, she is going to be solid on the floor.
Any VIP's in?
Glaziers rep
Comps& Void Detail:
* pat had a table that said the mules tasted like "windex" Pat said it was a fresh bottle of ginger beer and the drink tasted fine to me. compd to guest changed mind- $14
*ANA- $1.20
*F&F- Glaziers rep- $7.55
R&M needs:
*AC guy came out to look at the unit, he said all of the thermostats were set to "on" and that they should be on "auto" also not all the filters are getting changed. he showed me the one above
86'd items/ need more:
LY Lunch Sales: $1939.00
TY Lunch Sales: $1613.00
+/- : -326.00, -0%
Lunch Covers: 94
Avg PPA: 17.16
Previous Days Labor: 21%
Previous Days Comps: 9%
Controllable Comps: 0%
Weather: Cloudy with a cold front rolling in
Special events?: Ramen Expo
Who worked: Patrick, Lindsey, Kelly S, Johnny, Brittany H1, Chaz SA, Hiroe FR, Kelly D FR Train
Flow of Business, Cuts and Ticket Times:
* Late to open because we had to fill the bento box catering order, all hands on deck style! we all came together and knocked it out as a team and opened 10min late but right as the first guest was arriving! I gave all of the FOH who helped out $15 in Kome Bucks. they all had to rush to get the place put back together and set so we could open.
* slow start, came close to filling up by 12:30 but then it started to clear out and we slowed down. went 2 on the floor at 1pm. Ticket times were all great with no issues.
Specials:n/a
3 Staff members that stood out (why/how):
* All of the FOH staff, everyone came together to push all those bento boxes out before we opened!
* Chaz was on point today, with a positive attitude as well!
*Kelly D did a great job on her FR train, she is going to be solid on the floor.
Any VIP's in?
Glaziers rep
Comps& Void Detail:
* pat had a table that said the mules tasted like "windex" Pat said it was a fresh bottle of ginger beer and the drink tasted fine to me. compd to guest changed mind- $14
*ANA- $1.20
*F&F- Glaziers rep- $7.55
R&M needs:
*AC guy came out to look at the unit, he said all of the thermostats were set to "on" and that they should be on "auto" also not all the filters are getting changed. he showed me the one above
86'd items/ need more:
Monday, October 9, 2017
Monday PM Recap 10/9/17
Written By: Leary
LY Dinner Sales: 5157
TY Dinner Sales: 5893
+/- : +736, +14%
Dinner Covers: 198
Avg PPA: 29.76
Weather: Warm evening
Special events?:
Who worked:
Patrick, Mandy, Naoto, John, Clair Cl, Cal SA, Hiroe Tr Kelly FR, Annie & Alyssa H
Flow of Business, Cuts and Ticket Times:
It felt like a busy Sunday without the line at the door when we open. Hit a wait by 6, and peaked at around 40 min. Stayed steady and full through most of the shift, but the wait dropped to a handful of tables after 8. Off the wait after 9. Cut Annie at 9, and 2 on at 930. Longer ticket times at the sushi bar with us being down a person. Kitchen times were good. No customer issues.
Had a 11-top of JFC folks in for the Ramen expo, and another 6-top visiting from Japan (MisoYa) for the expo. Very happy to have Naoto here.
The sushi bar did a really solid job being one short. The Japanese parties were ordering a lot of specialty items and a lot of them. We had some longer tickets, but the servers were doing a good job of communicated the long waits with the tables. Everyone I spoke was very happy and understanding.
Specials:
Anko Karaage- 6
Ebi Chili- 12
3 Staff members that stood out (why/how):
-John did a solid job in the back As tonight.
-Annie seemed pretty subdued tonight. I asked her if she was doing ok, and she said she was battling allergies.
-Took a bit for Cal to find a rhythm tonight. He eventually found his groove, but I think the 5 days between his shifts might make it difficult for him to be consistent.
Any VIP's in?
Vince with family
Renee & John
Cal's Friends from Jackalope
Sophia
Ginny Marie
Juan from Sa-Ten
Josh's Girlfriend
Comps& Void Detail:
FNF for Josh's lady
FNF for 3 salmon kamas for JFC party
SIN for Jackalope & Ginny
Emp Day Off for Juan, Sophia, Vince, and Renee
Bday comp 1 fried ice cream
Kome Bucks for Naoto staying late and doing another deep clean of the soft serve machine to get all the black sesame seeds out before the next flavor
Guest Changed Mind for Blue Fin Sashimi that was wrongly marked
R&M needs:
-Rodrigo should be by tomorrow to adjust the flow of the toilets.
-Victor should also be by tomorrow to check out the front of house ACs. He also might need a check for a part ordered for the kitchen AC.
86'd items/ need more:
LY Dinner Sales: 5157
TY Dinner Sales: 5893
+/- : +736, +14%
Dinner Covers: 198
Avg PPA: 29.76
Weather: Warm evening
Special events?:
Who worked:
Patrick, Mandy, Naoto, John, Clair Cl, Cal SA, Hiroe Tr Kelly FR, Annie & Alyssa H
Flow of Business, Cuts and Ticket Times:
It felt like a busy Sunday without the line at the door when we open. Hit a wait by 6, and peaked at around 40 min. Stayed steady and full through most of the shift, but the wait dropped to a handful of tables after 8. Off the wait after 9. Cut Annie at 9, and 2 on at 930. Longer ticket times at the sushi bar with us being down a person. Kitchen times were good. No customer issues.
Had a 11-top of JFC folks in for the Ramen expo, and another 6-top visiting from Japan (MisoYa) for the expo. Very happy to have Naoto here.
The sushi bar did a really solid job being one short. The Japanese parties were ordering a lot of specialty items and a lot of them. We had some longer tickets, but the servers were doing a good job of communicated the long waits with the tables. Everyone I spoke was very happy and understanding.
Specials:
Anko Karaage- 6
Ebi Chili- 12
3 Staff members that stood out (why/how):
-John did a solid job in the back As tonight.
-Annie seemed pretty subdued tonight. I asked her if she was doing ok, and she said she was battling allergies.
-Took a bit for Cal to find a rhythm tonight. He eventually found his groove, but I think the 5 days between his shifts might make it difficult for him to be consistent.
Any VIP's in?
Vince with family
Renee & John
Cal's Friends from Jackalope
Sophia
Ginny Marie
Juan from Sa-Ten
Josh's Girlfriend
Comps& Void Detail:
FNF for Josh's lady
FNF for 3 salmon kamas for JFC party
SIN for Jackalope & Ginny
Emp Day Off for Juan, Sophia, Vince, and Renee
Bday comp 1 fried ice cream
Kome Bucks for Naoto staying late and doing another deep clean of the soft serve machine to get all the black sesame seeds out before the next flavor
Guest Changed Mind for Blue Fin Sashimi that was wrongly marked
R&M needs:
-Rodrigo should be by tomorrow to adjust the flow of the toilets.
-Victor should also be by tomorrow to check out the front of house ACs. He also might need a check for a part ordered for the kitchen AC.
86'd items/ need more:
Monday AM 10/9/17
Written By: Dusten
LY Lunch Sales: 2169
TY Lunch Sales: 2592
+/- :20% over LY and an increase of $423
Lunch Covers: 128
Avg PPA: 20.28
Previous Days Labor: 23%
Previous Days Comps: 6%
Controllable Comps: 1.18%
Weather: Sunny and warm.
Special events?: Indigenous Peoples Day, Post ACL week 1
Who worked: Grace, Zayn, Kelly, Johnny CL, Brittany H, Beorn FR, Chaz SA
Flow of Business, Cuts and Ticket Times: Fairly busy Monday. We had a good start. A few tables before the noon pop. Went on a wait of about 4-5 parties until about 1:15. I cut Grace then. Waited a while to see if there'd be a late pop. Not much of one, just some steady walk-ins. Cut Zayn at 1:40.
Specials:
3 Staff members that stood out (why/how): Had a ramen + gyoza contest. Kelly won $10 Kome bucks.
All servers did a solid job. Zayn was busy but held his own and asked for help when he needed it. Grace and Kelly were both helpful outside their sections. Johnny had a walk-in party of Japanese businessmen. They left happy.
Chaz seems to have variable speeds when he is working. I saw him move more quickly when things were busy. I offered him a couple of pointers on bussing and tray organization.
Brittany had a couple of customers give her grief about our incomplete party seating policy. She was firm, professional and polite. One guy wanted to sit at the bar. There was a woman there with two kids. One of the kids happened to be out of the chair at that moment. The guy wanted that seat, but it took a couple of carefully worded explanations that the seat was in fact occupied, even if the child wasn't physically in the chair. The other party's second person arrived only a couple of minutes after the first person got huffy and were able to be sat immediately.
Any VIP's in? Kaylynn (Quinn?) came in with a friend.
Comps& Void Detail: Owner comp catering order for Kengo-san.
$15 Kome bucks from Kaylynn
FNF for Kaylynn
R&M needs:
86'd items/ need more:
LY Lunch Sales: 2169
TY Lunch Sales: 2592
+/- :20% over LY and an increase of $423
Lunch Covers: 128
Avg PPA: 20.28
Previous Days Labor: 23%
Previous Days Comps: 6%
Controllable Comps: 1.18%
Weather: Sunny and warm.
Special events?: Indigenous Peoples Day, Post ACL week 1
Who worked: Grace, Zayn, Kelly, Johnny CL, Brittany H, Beorn FR, Chaz SA
Flow of Business, Cuts and Ticket Times: Fairly busy Monday. We had a good start. A few tables before the noon pop. Went on a wait of about 4-5 parties until about 1:15. I cut Grace then. Waited a while to see if there'd be a late pop. Not much of one, just some steady walk-ins. Cut Zayn at 1:40.
Specials:
3 Staff members that stood out (why/how): Had a ramen + gyoza contest. Kelly won $10 Kome bucks.
All servers did a solid job. Zayn was busy but held his own and asked for help when he needed it. Grace and Kelly were both helpful outside their sections. Johnny had a walk-in party of Japanese businessmen. They left happy.
Chaz seems to have variable speeds when he is working. I saw him move more quickly when things were busy. I offered him a couple of pointers on bussing and tray organization.
Brittany had a couple of customers give her grief about our incomplete party seating policy. She was firm, professional and polite. One guy wanted to sit at the bar. There was a woman there with two kids. One of the kids happened to be out of the chair at that moment. The guy wanted that seat, but it took a couple of carefully worded explanations that the seat was in fact occupied, even if the child wasn't physically in the chair. The other party's second person arrived only a couple of minutes after the first person got huffy and were able to be sat immediately.
Any VIP's in? Kaylynn (Quinn?) came in with a friend.
Comps& Void Detail: Owner comp catering order for Kengo-san.
$15 Kome bucks from Kaylynn
FNF for Kaylynn
R&M needs:
86'd items/ need more:
Sunday, October 8, 2017
Sunday PM 10/8/17 recap
Written By: Dusten
LY Dinner Sales: 4571
TY Dinner Sales: 6051
+/- : 32% increase (up $1474)
Dinner Covers: 197
Avg PPA: 30.72
Weather: warm and sunny
Special events?: ACL weekend 1
Who worked: Cindy, Grace, Derek, Naoto, Clair, Melody/Veronica H, Kelly D Cktl, Hiroe FR and Chaz SA
Flow of Business, Cuts and Ticket Times: About as average a sunday as I could imagine. Good pop right at opening. We went on a wait just after 6pm
Specials: 7 Mabo tofu, 6 Anko Karaage, 16 nigiri sets, 3 Aji Sashimi
3 Staff members that stood out (why/how): Kenta would do himself a world of good if he would simply speak up when he needs to pass through the server station or sushi bar while carrying items. People don't get out of your way if they don't know you are there!
Melody and Veronica did well at the stand. They both seem a little nervous and unsure of themselves. Still quote times looked good. They were clear about our policies. They worked well together also. Melody also said that Chaz is one of our better SA's.
Chaz did well tonight also. I had a prebuss/dish stacking contest, so that may have helped him a bit. He could still work on his prioritization of immediate duties and his efficiency of movement at the tables and in the dish pit. These things come with practice.
Any VIP's in? My friend Joel Bell and a date. My friends Vi and Dylan
Chelsea and Lindsey
Yellowjacket folks.
Comps& Void Detail: ACL discounts. So many people trying to find wiggle room in the promo- 5 people all wanting the discount when only one person has a wristband and they want separate checks. Someone who said they performed at ACL but have no wrist band. Someone with a wrist band that identified them as 21+ but no ACL wristband. Someone wanted to show us pictures of them at ACL, but didn't have their wristband. Those who followed the letter of the law got their discounts. $68.57 total.
FNF'd 2 zato pieces for Joel Bell
Employee day off for Chelsea and Lindsey
I made a $50 gift card at Chelsea's request.
R&M needs: The toilets are really having trouble flushing anything of any significance. This has been brought to my attention by staff and customers as well.
The AC struggled to keep up during service. Server station thermostat got up 79 despite being set to 74. I turned it off for about 10-15 minutes. It got down to 76 at the lowest and went back up to about 78.
86'd items/ need more:
LY Dinner Sales: 4571
TY Dinner Sales: 6051
+/- : 32% increase (up $1474)
Dinner Covers: 197
Avg PPA: 30.72
Weather: warm and sunny
Special events?: ACL weekend 1
Who worked: Cindy, Grace, Derek, Naoto, Clair, Melody/Veronica H, Kelly D Cktl, Hiroe FR and Chaz SA
Flow of Business, Cuts and Ticket Times: About as average a sunday as I could imagine. Good pop right at opening. We went on a wait just after 6pm
Specials: 7 Mabo tofu, 6 Anko Karaage, 16 nigiri sets, 3 Aji Sashimi
3 Staff members that stood out (why/how): Kenta would do himself a world of good if he would simply speak up when he needs to pass through the server station or sushi bar while carrying items. People don't get out of your way if they don't know you are there!
Melody and Veronica did well at the stand. They both seem a little nervous and unsure of themselves. Still quote times looked good. They were clear about our policies. They worked well together also. Melody also said that Chaz is one of our better SA's.
Chaz did well tonight also. I had a prebuss/dish stacking contest, so that may have helped him a bit. He could still work on his prioritization of immediate duties and his efficiency of movement at the tables and in the dish pit. These things come with practice.
Any VIP's in? My friend Joel Bell and a date. My friends Vi and Dylan
Chelsea and Lindsey
Yellowjacket folks.
Comps& Void Detail: ACL discounts. So many people trying to find wiggle room in the promo- 5 people all wanting the discount when only one person has a wristband and they want separate checks. Someone who said they performed at ACL but have no wrist band. Someone with a wrist band that identified them as 21+ but no ACL wristband. Someone wanted to show us pictures of them at ACL, but didn't have their wristband. Those who followed the letter of the law got their discounts. $68.57 total.
FNF'd 2 zato pieces for Joel Bell
Employee day off for Chelsea and Lindsey
I made a $50 gift card at Chelsea's request.
R&M needs: The toilets are really having trouble flushing anything of any significance. This has been brought to my attention by staff and customers as well.
The AC struggled to keep up during service. Server station thermostat got up 79 despite being set to 74. I turned it off for about 10-15 minutes. It got down to 76 at the lowest and went back up to about 78.
86'd items/ need more:
Sunday AM Recap 10/8/17
Written By: Leary
LY Lunch Sales: 2304
TY Lunch Sales: 3052
+/- : +748, +32%
Lunch Covers: 159
Avg PPA: 19.19
Previous Days Labor: 16%
Previous Days Comps: 4%
Controllable Comps: 5%
Weather: Warm and Sunny
Special events?: ACL Weekend
Who worked:
Krystin, Patrick, Renee, Mandy Cl, Beorn FR, Chaz SA, Kelly H
Flow of Business, Cuts and Ticket Times:
Another busy day. Not as many covers, and not as high of sales but it we stayed full most of the shift. Never hit much of wait other than big tops waiting to complete. Lots of large parties all weekend it seems. Lot's of ACL wrist bands as well. Starting to empty out by 240, and only a couple later tables came in.
Tickets times got a little high on rolls at one point, and had several 25 minute ticket times. People were pretty impatient about it today. Felt like a lot of out-of-towners. I was able to smooth over most tables, but one table was really giving me an earful about their crunchy dynamite not being an appetizer. I tried to explain why timing can be difficult at times, apologized for the delay, and ended up comping it. Checked back with them at the end of their meal and they were happy once well fed.
Specials:
3 Staff members that stood out (why/how):
-Matt was on Expo which was helpful today, but Beorn picked up for Brennan. He's still pretty new at food running so Matt was having to give him a lot of guidance, but it made a big difference having him as expo.
-Had a pretty good crew of servers today, but it was still a struggle at times to handle the volume. The schedule is already posted for next week, but starting on the following schedule we will be going 5 on Saturday & Sunday lunches.
-Kelly D seemed to have some difficulty at the host stand today. We had little spurts of business where several tables would walk in at once, and it seemed like she was having difficulty organizing it. I know she's usually is working with a second host so maybe the solo shift threw her off.
Any VIP's in?
-Rob
-Victor
-Andy Erdman & Emily
Comps& Void Detail:
-7 ACL Comps (had it on several big tops so it ended up being about $117 in comps)
-FNF for Victor (I gave him half off since the last time I saw him he had a bad experience with his ramen)
-Owner Comp
-EMP Day Off for Kelly and friends
-Recovery long wait on crunchy dynamite.
R&M needs:
86'd items/ need more:
LY Lunch Sales: 2304
TY Lunch Sales: 3052
+/- : +748, +32%
Lunch Covers: 159
Avg PPA: 19.19
Previous Days Labor: 16%
Previous Days Comps: 4%
Controllable Comps: 5%
Weather: Warm and Sunny
Special events?: ACL Weekend
Who worked:
Krystin, Patrick, Renee, Mandy Cl, Beorn FR, Chaz SA, Kelly H
Flow of Business, Cuts and Ticket Times:
Another busy day. Not as many covers, and not as high of sales but it we stayed full most of the shift. Never hit much of wait other than big tops waiting to complete. Lots of large parties all weekend it seems. Lot's of ACL wrist bands as well. Starting to empty out by 240, and only a couple later tables came in.
Tickets times got a little high on rolls at one point, and had several 25 minute ticket times. People were pretty impatient about it today. Felt like a lot of out-of-towners. I was able to smooth over most tables, but one table was really giving me an earful about their crunchy dynamite not being an appetizer. I tried to explain why timing can be difficult at times, apologized for the delay, and ended up comping it. Checked back with them at the end of their meal and they were happy once well fed.
Specials:
3 Staff members that stood out (why/how):
-Matt was on Expo which was helpful today, but Beorn picked up for Brennan. He's still pretty new at food running so Matt was having to give him a lot of guidance, but it made a big difference having him as expo.
-Had a pretty good crew of servers today, but it was still a struggle at times to handle the volume. The schedule is already posted for next week, but starting on the following schedule we will be going 5 on Saturday & Sunday lunches.
-Kelly D seemed to have some difficulty at the host stand today. We had little spurts of business where several tables would walk in at once, and it seemed like she was having difficulty organizing it. I know she's usually is working with a second host so maybe the solo shift threw her off.
Any VIP's in?
-Rob
-Victor
-Andy Erdman & Emily
Comps& Void Detail:
-7 ACL Comps (had it on several big tops so it ended up being about $117 in comps)
-FNF for Victor (I gave him half off since the last time I saw him he had a bad experience with his ramen)
-Owner Comp
-EMP Day Off for Kelly and friends
-Recovery long wait on crunchy dynamite.
R&M needs:
86'd items/ need more:
Saturday PM Recap 10/7/17
Written By: chelsea
LY Dinner Sales: $7052
TY Dinner Sales: $7826
+/- : 11% or $774 over LY
Dinner Covers: 245
Avg PPA: $31.94
Weather: a warm evening that cooled off nicely.
Special events?: ACL Weekend 1
Who worked: Clair, Renee, Krystin, Derek, Dusten CL, Pat Cktl, Hiroe FR and Beorn SA, Kelly and Veronica Host.
Flow of Business, Cuts and Ticket Times: Started off without a line at the door but it still picked up pretty quickly shortly afterward. Full by 5:45, on a wait not too long after, and it grew to 35-40m by 6:45. It reached just over an hour not long later, but it was mostly for big tables. We had a walk in 7 top, 5 top, and 6 top within this time frame, so the wait for 3/4 tops was a bit higher, 2 tops stayed around 45m. It started dwindling after 9 or so, and by 9:50 there were only two tables on the wait, both 3 tops. Went 2 on at that time, also cut Kelly and Patrick at this time as well. Had only a few tables after this, and a 1 top at 10:57 that hung out until about 11:25. Roll times got a bit long around 9pm, reaching 30 minutes for a few orders, but the customers were all very understanding and no comps were needed.
Specials: Yasai Salad - 8, Anko Karaage - 5, Kamo Soba - 11, Whole Aji - 3
3 Staff members that stood out (why/how):
- Veronica is doing well. She has a lot of potential, but is still feeling very new and needed a lot of direction tonight, although she is very open to taking it. She still needs to work on speaking up a bit, but she is very polite and eager, so I think it can come out in more shifts. I spoke with her about working on her assertiveness and she was happy to get feedback that she can work on.
- Derek handled one of the 5 tops and the 8 top at the same time, and held his own, asking for help when he needed it. Glad to see improvement from him. He was getting a bit frustrated at one point cause he had a lot of campers, and a lot of tables with unusually small checks that were also from the campers, but he didn't really let it show, just vented about it for a minute.
- Everyone else was on point for the most part, helping each other out.
Any VIP's in? A couple familiar faces, but no one that I totally recognized. Seemed like a bunch of folks from outta town.
Comps& Void Detail: $15 Kome bucks, void server misring rock n roll, 3x ACL promo, one birthday dessert.
R&M needs:
86'd items/ need more: sake toro, endo, sake julep, yasai salada
LY Dinner Sales: $7052
TY Dinner Sales: $7826
+/- : 11% or $774 over LY
Dinner Covers: 245
Avg PPA: $31.94
Weather: a warm evening that cooled off nicely.
Special events?: ACL Weekend 1
Who worked: Clair, Renee, Krystin, Derek, Dusten CL, Pat Cktl, Hiroe FR and Beorn SA, Kelly and Veronica Host.
Flow of Business, Cuts and Ticket Times: Started off without a line at the door but it still picked up pretty quickly shortly afterward. Full by 5:45, on a wait not too long after, and it grew to 35-40m by 6:45. It reached just over an hour not long later, but it was mostly for big tables. We had a walk in 7 top, 5 top, and 6 top within this time frame, so the wait for 3/4 tops was a bit higher, 2 tops stayed around 45m. It started dwindling after 9 or so, and by 9:50 there were only two tables on the wait, both 3 tops. Went 2 on at that time, also cut Kelly and Patrick at this time as well. Had only a few tables after this, and a 1 top at 10:57 that hung out until about 11:25. Roll times got a bit long around 9pm, reaching 30 minutes for a few orders, but the customers were all very understanding and no comps were needed.
Specials: Yasai Salad - 8, Anko Karaage - 5, Kamo Soba - 11, Whole Aji - 3
3 Staff members that stood out (why/how):
- Veronica is doing well. She has a lot of potential, but is still feeling very new and needed a lot of direction tonight, although she is very open to taking it. She still needs to work on speaking up a bit, but she is very polite and eager, so I think it can come out in more shifts. I spoke with her about working on her assertiveness and she was happy to get feedback that she can work on.
- Derek handled one of the 5 tops and the 8 top at the same time, and held his own, asking for help when he needed it. Glad to see improvement from him. He was getting a bit frustrated at one point cause he had a lot of campers, and a lot of tables with unusually small checks that were also from the campers, but he didn't really let it show, just vented about it for a minute.
- Everyone else was on point for the most part, helping each other out.
Any VIP's in? A couple familiar faces, but no one that I totally recognized. Seemed like a bunch of folks from outta town.
Comps& Void Detail: $15 Kome bucks, void server misring rock n roll, 3x ACL promo, one birthday dessert.
R&M needs:
86'd items/ need more: sake toro, endo, sake julep, yasai salada
Saturday, October 7, 2017
Saturday AM Recap 10/7/17
Written By: Leary
LY Lunch Sales: 2592
TY Lunch Sales: 3666
+/- : +1074, +41%
Lunch Covers: 197
Avg PPA: 18.61
Previous Days Labor: 19%
Previous Days Comps: 5%
Controllable Comps: 3.75%
Weather: Warm
Special events?:
Who worked:
Mandy, Lindsey, Kelly, Johnny Cl, Chaz SA, Pat H, John FR
Flow of Business, Cuts and Ticket Times:
It was a busy Saturday. On a wait a little after 12, and averaged 30 min wait most of the shift. Lots 5-tops, 2 6-tops, and 1 7-top today. Stayed full until the very end. Sat our last table at 3pm. Ticket times were good considering the level of business. Had 20-25 tickets times during peak business, but guests were understanding. Closed 4 on.
Had a complaint from S5 about their ramen not being hot enough. They told me after eating all of both of them. I followed up with the kitchen and appeared Justin was pulling from a colder pot so I comped one of the ramen.
A lady that had called and complained to Chelsea about her experience last week came in and was very quick to mention that she was told we would be buying her drinks and appetizers today. I told her I'd be happy to buy her some appetizers. I also tried to get some info on what happened the last time, but was extremely vague and said the waitress was accommodating and extremely loud. She then ordered a bottle of sparkling rose and told Kelly it was complimentary. I went by to let her know I'd only be comping the appetizers today so she changed her order to 2 glasses. She also had a baby at the table that was screaming and banging things the entire time. The poor tables around her were pretty visibly annoyed. I made sure to drop the check and ask how everything was at the end of her meal, and she said this experience was much better.
Specials:
3 Staff members that stood out (why/how):
-Takao once again was pretty ineffective as Expo today. He doesn't know ramen toppings so he couldn't help Justin when we got a pop of ramens. He's not good at reading through tickets to help with timing, or calling out items. There was a lot of time where he was standing around not knowing how to help or what to do. I see he is scheduled next Friday and Saturday to expo again. We need to try to adjust the schedule to avoid that.
-It was a busy lunch, but the servers weren't making it any easier. Not a lot of teamwork, and I was having to do a lot of reminding for people to pre-bus and fill waters.
-Chaz busted his butt today, and kept a great attitude throughout the shift.
-Shout out to Matt for keeping the kitchen organized from the teishoku station.
Any VIP's in?
John
Sao
Comps & Void Detail:
-7 ACL comps (looks like the word is out)
-Emp discount for Sao
-Recovery comp for lady that called and complained to Chelsea last week
-DNL for a Tonkotsu Ramen that was not hot enough
R&M needs:
-Called Andy about the sign lights going out last night. Left a voicemail and never heard back. I'll follow up with him again tomorrow.
86'd items/ need more:
LY Lunch Sales: 2592
TY Lunch Sales: 3666
+/- : +1074, +41%
Lunch Covers: 197
Avg PPA: 18.61
Previous Days Labor: 19%
Previous Days Comps: 5%
Controllable Comps: 3.75%
Weather: Warm
Special events?:
Who worked:
Mandy, Lindsey, Kelly, Johnny Cl, Chaz SA, Pat H, John FR
Flow of Business, Cuts and Ticket Times:
It was a busy Saturday. On a wait a little after 12, and averaged 30 min wait most of the shift. Lots 5-tops, 2 6-tops, and 1 7-top today. Stayed full until the very end. Sat our last table at 3pm. Ticket times were good considering the level of business. Had 20-25 tickets times during peak business, but guests were understanding. Closed 4 on.
Had a complaint from S5 about their ramen not being hot enough. They told me after eating all of both of them. I followed up with the kitchen and appeared Justin was pulling from a colder pot so I comped one of the ramen.
A lady that had called and complained to Chelsea about her experience last week came in and was very quick to mention that she was told we would be buying her drinks and appetizers today. I told her I'd be happy to buy her some appetizers. I also tried to get some info on what happened the last time, but was extremely vague and said the waitress was accommodating and extremely loud. She then ordered a bottle of sparkling rose and told Kelly it was complimentary. I went by to let her know I'd only be comping the appetizers today so she changed her order to 2 glasses. She also had a baby at the table that was screaming and banging things the entire time. The poor tables around her were pretty visibly annoyed. I made sure to drop the check and ask how everything was at the end of her meal, and she said this experience was much better.
Specials:
3 Staff members that stood out (why/how):
-Takao once again was pretty ineffective as Expo today. He doesn't know ramen toppings so he couldn't help Justin when we got a pop of ramens. He's not good at reading through tickets to help with timing, or calling out items. There was a lot of time where he was standing around not knowing how to help or what to do. I see he is scheduled next Friday and Saturday to expo again. We need to try to adjust the schedule to avoid that.
-It was a busy lunch, but the servers weren't making it any easier. Not a lot of teamwork, and I was having to do a lot of reminding for people to pre-bus and fill waters.
-Chaz busted his butt today, and kept a great attitude throughout the shift.
-Shout out to Matt for keeping the kitchen organized from the teishoku station.
Any VIP's in?
John
Sao
Comps & Void Detail:
-7 ACL comps (looks like the word is out)
-Emp discount for Sao
-Recovery comp for lady that called and complained to Chelsea last week
-DNL for a Tonkotsu Ramen that was not hot enough
R&M needs:
-Called Andy about the sign lights going out last night. Left a voicemail and never heard back. I'll follow up with him again tomorrow.
86'd items/ need more:
Friday, October 6, 2017
Friday PM Recap 10/6/17
Written By: Devin Steuerwald
LY Dinner Sales: $6901.00
TY Dinner Sales: $7752.00
+/- : +$851.00, 12%
Dinner Covers: 256
Avg PPA: $30.28
Weather: Clear skies, high was 86 it is currently 77
Special events?: day 1 of week 1 ACL
Who worked: Johnny, Krystin, Renee, Lindsey, Dusten, John H CT, Annie H1, Jenny H2, Brennan FR, Beorn SA
Flow of Business, Cuts and Ticket Times:
Quick to fill up tonight! we were on a small wait by 6pm. by 7pm we were at a 30-40 wait and up to an hour by 7:45. Started to calm down around 8:30 when the wait went down to 30 min. off the wait at 10pm, Cut H1, John CT, and went 3 on the floor, then two till close. all ticket times were great and there were no customer issues.
*sales contest for whom could sell the most specials, Dusten won with 7.
* Lindsey took apart the iced tea urn and there was some disgusting smelly build up from tea. it has not been cleaned properly in some time. we should have closers take all parts to the urn and soak them overnight and the am crew can put back together. oh the smell....
Specials:
* Yasai Salad- 15
* Kamo Soba- 10
* Whole Aji Sashimi- 1
3 Staff members that stood out (why/how):
* all of the waitstaff- it was pretty busy and everyone maintained their section while offering support to each other. they were a well oiled machine tonight!
* Annie stepped up and did a bunch of extra host duties tonight.
*Beorn and Brennan were very helpful tonight as well.
Any VIP's in?
*Susan and Jason
*Julian and Nona
*Paul and Milo
*Kelly S
* owner of Sweetheart Studios
Comps& Void Detail:
* Promo- ACL $5.63
*F&F- Sweetheart studios- $17.78
*emp day off- Johnny 2.10
*emp day off Kelly- $21.75
* Kome bucks- krystin 6.30
R&M needs:
Kome sign light is out, Leary is on it.
86'd items/ need more:
LY Dinner Sales: $6901.00
TY Dinner Sales: $7752.00
+/- : +$851.00, 12%
Dinner Covers: 256
Avg PPA: $30.28
Weather: Clear skies, high was 86 it is currently 77
Special events?: day 1 of week 1 ACL
Who worked: Johnny, Krystin, Renee, Lindsey, Dusten, John H CT, Annie H1, Jenny H2, Brennan FR, Beorn SA
Flow of Business, Cuts and Ticket Times:
Quick to fill up tonight! we were on a small wait by 6pm. by 7pm we were at a 30-40 wait and up to an hour by 7:45. Started to calm down around 8:30 when the wait went down to 30 min. off the wait at 10pm, Cut H1, John CT, and went 3 on the floor, then two till close. all ticket times were great and there were no customer issues.
*sales contest for whom could sell the most specials, Dusten won with 7.
* Lindsey took apart the iced tea urn and there was some disgusting smelly build up from tea. it has not been cleaned properly in some time. we should have closers take all parts to the urn and soak them overnight and the am crew can put back together. oh the smell....
Specials:
* Yasai Salad- 15
* Kamo Soba- 10
* Whole Aji Sashimi- 1
3 Staff members that stood out (why/how):
* all of the waitstaff- it was pretty busy and everyone maintained their section while offering support to each other. they were a well oiled machine tonight!
* Annie stepped up and did a bunch of extra host duties tonight.
*Beorn and Brennan were very helpful tonight as well.
Any VIP's in?
*Susan and Jason
*Julian and Nona
*Paul and Milo
*Kelly S
* owner of Sweetheart Studios
Comps& Void Detail:
* Promo- ACL $5.63
*F&F- Sweetheart studios- $17.78
*emp day off- Johnny 2.10
*emp day off Kelly- $21.75
* Kome bucks- krystin 6.30
R&M needs:
Kome sign light is out, Leary is on it.
86'd items/ need more:
Friday AM Recap 10/16/17
Written By: Leary
LY Lunch Sales: 2418
TY Lunch Sales: 2413
+/- : - $5, -0%
Lunch Covers: 135
Avg PPA: 17.85
Previous Days Labor: 26%
Previous Days Comps: 6%
Controllable Comps: 3%
Weather: Warm and Sunny
Special events?:
Who worked:
Sophia, Patrick, Kelly, Clair Cl, Beorn SA, Zayn FR, Melody H
Flow of Business, Cuts and Ticket Times:
It was decent lunch with an odd flow. A lot of folks were probably off today with ACL and the holiday weekend. Felt like a light Saturday with waves throughout the shift. Had a few tables wait here or there, but never went on a real wait. 3on at 1:15, and 1 on at 1:45.
Kitchen got hit with a decent pop at the end of the shift. Everything came out ok, but could have gone a little smoother. Ticket times ran a little on the high side, and lots of items were coming out in a weird order. Aki seemed a little off, and Takao probably wasn't the best fit to keep him on task. Also the pop happened shortly after 130 so employee orders were interrupting the flow a bit.
Had an older couple that come in here semi-often send back their amaebi pieces because they said they tasted off. Not as sweet and slightly fishy. I apologized and said I would comp the pieces. The lady also had found bones in the salmon and hamachi sashimi in her bento box. She nicely gave me an earful about how dangerous that could have been. I once again apologized, and thanked her for her feedback. I ended up giving them 1/2 off for all the trouble. I followed up with Toshi about the table. The shrimp tasted fine. Not very sweet, but it didn't taste fishy or old. Toshi said he was the one who prepped the salmon and hamachi, and I asked him to please be more careful in the future. Not something that really happens here and the bones were small, but that could end badly.
Specials:
3 Staff members that stood out (why/how):
-Melody did a great job holding down the host stand. She had a very difficult guest early on in the shift that was upset about not being sat complete. She handled it perfectly. Apologized, repeated the policy, and went right back to work. Didn't even phase her or let it affect her mood. It was great to see.
-Zayn struggled a bit with the late pop in the kitchen. He just needed about 15 minutes of help staying organized and we were back on track.
-Takao might not be the best choice for Expo on a Friday. He's a good worker, but doesn't have the experience to know how to help or prioritize his efforts during the pop. Matt did a great job holding it together, but the late pop probably would have been a little smoother if he had been expo-ing instead.
Any VIP's in?
Comps& Void Detail:
-2 ACL promo comps
-FNF for Pat's wife and friend
-Guest Changed mind for 3 tobiko with quail egg nigiri, they wanted ikura
-DNL for 3 amaebi
-Recovery for bones in the sashimi
R&M needs:
86'd items/ need more:
LY Lunch Sales: 2418
TY Lunch Sales: 2413
+/- : - $5, -0%
Lunch Covers: 135
Avg PPA: 17.85
Previous Days Labor: 26%
Previous Days Comps: 6%
Controllable Comps: 3%
Weather: Warm and Sunny
Special events?:
Who worked:
Sophia, Patrick, Kelly, Clair Cl, Beorn SA, Zayn FR, Melody H
Flow of Business, Cuts and Ticket Times:
It was decent lunch with an odd flow. A lot of folks were probably off today with ACL and the holiday weekend. Felt like a light Saturday with waves throughout the shift. Had a few tables wait here or there, but never went on a real wait. 3on at 1:15, and 1 on at 1:45.
Kitchen got hit with a decent pop at the end of the shift. Everything came out ok, but could have gone a little smoother. Ticket times ran a little on the high side, and lots of items were coming out in a weird order. Aki seemed a little off, and Takao probably wasn't the best fit to keep him on task. Also the pop happened shortly after 130 so employee orders were interrupting the flow a bit.
Had an older couple that come in here semi-often send back their amaebi pieces because they said they tasted off. Not as sweet and slightly fishy. I apologized and said I would comp the pieces. The lady also had found bones in the salmon and hamachi sashimi in her bento box. She nicely gave me an earful about how dangerous that could have been. I once again apologized, and thanked her for her feedback. I ended up giving them 1/2 off for all the trouble. I followed up with Toshi about the table. The shrimp tasted fine. Not very sweet, but it didn't taste fishy or old. Toshi said he was the one who prepped the salmon and hamachi, and I asked him to please be more careful in the future. Not something that really happens here and the bones were small, but that could end badly.
Specials:
3 Staff members that stood out (why/how):
-Melody did a great job holding down the host stand. She had a very difficult guest early on in the shift that was upset about not being sat complete. She handled it perfectly. Apologized, repeated the policy, and went right back to work. Didn't even phase her or let it affect her mood. It was great to see.
-Zayn struggled a bit with the late pop in the kitchen. He just needed about 15 minutes of help staying organized and we were back on track.
-Takao might not be the best choice for Expo on a Friday. He's a good worker, but doesn't have the experience to know how to help or prioritize his efforts during the pop. Matt did a great job holding it together, but the late pop probably would have been a little smoother if he had been expo-ing instead.
Any VIP's in?
Comps& Void Detail:
-2 ACL promo comps
-FNF for Pat's wife and friend
-Guest Changed mind for 3 tobiko with quail egg nigiri, they wanted ikura
-DNL for 3 amaebi
-Recovery for bones in the sashimi
R&M needs:
86'd items/ need more:
Thursday, October 5, 2017
Thursday PM Recap 10/5/2017
Written By: Devin Steuerwald
LY Dinner Sales: $5718.00
TY Dinner Sales: $6134.00
+/- : +$416.00, 7%
Dinner Covers: 205
Avg PPA: $29.92
Weather:Partly cloudy with a high of 87 and a low of 67 tonight
Special events?: pre ACL
Who worked: Zayn, Krystin, Derek, John H, Dusten, Alyssa H1, Melody H2, Patrick CT, Beorn SA, Brennan FR,
Flow of Business, Cuts and Ticket Times:
* Slow start didn't fill up and go on a wait till about 7:00, we hit a 30 min wait by 7:30 and up to a hour wait by 8pm, started to slow down by 8:30 when we were down to a 30 min wait with 4 parties waiting. then we came completely off the wait by 9pm cut H1 and went 3 on at 9:30.
*We ran out of printer ink so we didn't have special card, told staff to great tables and tell them about specials.
*ran a contest to see who could help out the support staff the most. Beorn kept telling me that everyone was doing his job! Krystin won $25 KB but John H got second place and i noticed he was really going out of his way to be helpful so i gave him a second place prize of $10 KB
* Derek's A4 table tried to order toro we are 86 he showed them the o-toro on the menu they ordered it. when the bill came they were upset with the price, Derek told me that they had a menu in their hands when they ordered it. I took of one piece of the o-toro as a recovery comp.
!!!!!!!!*****LEARY********!!!!!
!!!!!!! EDC needs a password update, i couldn't figure out how to do it, can you change and settle batch in the AM, sorry**********
Specials:
* Yasai Salad-
* Mabo Tofu-
* Whole Aji Sashimi-
3 Staff members that stood out (why/how):
Any VIP's in?
* Chelsea
* Andrew's friends
* Owner of nine banded whisky
* val from Daruma
Comps& Void Detail:
*F&F- Andrew's friends- $9.50
* F&F- nine banded whisky- $9.98
* Bday- $3.50
*bday- $5.50
* emp day off ( val Daruma) - $10.95
* Recovery- $15 (see above note)
* emp day off- val Daruma $25.70
* emp day off- Chelsea $7.20
R&M needs:
86'd items/ need more:
*Large tea filters are low
LY Dinner Sales: $5718.00
TY Dinner Sales: $6134.00
+/- : +$416.00, 7%
Dinner Covers: 205
Avg PPA: $29.92
Weather:Partly cloudy with a high of 87 and a low of 67 tonight
Special events?: pre ACL
Who worked: Zayn, Krystin, Derek, John H, Dusten, Alyssa H1, Melody H2, Patrick CT, Beorn SA, Brennan FR,
Flow of Business, Cuts and Ticket Times:
* Slow start didn't fill up and go on a wait till about 7:00, we hit a 30 min wait by 7:30 and up to a hour wait by 8pm, started to slow down by 8:30 when we were down to a 30 min wait with 4 parties waiting. then we came completely off the wait by 9pm cut H1 and went 3 on at 9:30.
*We ran out of printer ink so we didn't have special card, told staff to great tables and tell them about specials.
*ran a contest to see who could help out the support staff the most. Beorn kept telling me that everyone was doing his job! Krystin won $25 KB but John H got second place and i noticed he was really going out of his way to be helpful so i gave him a second place prize of $10 KB
* Derek's A4 table tried to order toro we are 86 he showed them the o-toro on the menu they ordered it. when the bill came they were upset with the price, Derek told me that they had a menu in their hands when they ordered it. I took of one piece of the o-toro as a recovery comp.
!!!!!!!!*****LEARY********!!!!!
!!!!!!! EDC needs a password update, i couldn't figure out how to do it, can you change and settle batch in the AM, sorry**********
Specials:
* Yasai Salad-
* Mabo Tofu-
* Whole Aji Sashimi-
3 Staff members that stood out (why/how):
Any VIP's in?
* Chelsea
* Andrew's friends
* Owner of nine banded whisky
* val from Daruma
Comps& Void Detail:
*F&F- Andrew's friends- $9.50
* F&F- nine banded whisky- $9.98
* Bday- $3.50
*bday- $5.50
* emp day off ( val Daruma) - $10.95
* Recovery- $15 (see above note)
* emp day off- val Daruma $25.70
* emp day off- Chelsea $7.20
R&M needs:
86'd items/ need more:
*Large tea filters are low
Thursday AM Recap 10/5/17
Written By: Naoto
LY Lunch Sales: $1645
TY Lunch Sales: $1956
+/- : 19%, $311
Lunch Covers: 106
Avg PPA: $18.45
Previous Days Labor:$ 1760.04
Previous Days Comps: $545.90
Controllable Comps: $0
Weather:
nice outside 86/67
Special events?:
pre-ACL
Who worked:
John, Lindsey, Kelly, Johnny CL, Bejorn SA, Brennan FR, Annie Host
Flow of Business, Cuts and Ticket Times:
Our lunch shift was fairly slow today. Never went on an actual wait during the shift. Our peak was right around 12:45, with a reserved party of 9 which came in at 12:30. Things were steady around that time that it seemed as if we may get busy, but never followed through. Cut John at 1:00 once more tables were accessible. (Since he is a double, and with the meeting, wanted to get him out as early as possible.) 1:30, cut Lindsey and went 2 on. No complaints on service nor food quality, everything came out fast and good, and no comp. That's a smooth lunch.
Also would like to note that all support staffs has been extremely happy with their comped lunches.
Specials:
3 Staff members that stood out (why/how):
- Jon is definitely trying harder each shift. Constantly staying busy on his down time. (bussing, wiping plates etc.)
- Johnny got slammed with the entire sushi bar around mid shift and dealt it like a champ. Did what he can while maintaining excellent service, and asked for help when needed.
- Peter's ichiban training appears to be going well. He's definitely getting faster. It wasn't necessary a busy shift, but all tickets were coming out good on time.
Any VIP's in?
None that I've noticed
Comps& Void Detail:
R&M needs:
86'd items/ need more:
- need to order ink cartridge for kitchen printer
LY Lunch Sales: $1645
TY Lunch Sales: $1956
+/- : 19%, $311
Lunch Covers: 106
Avg PPA: $18.45
Previous Days Labor:$ 1760.04
Previous Days Comps: $545.90
Controllable Comps: $0
Weather:
nice outside 86/67
Special events?:
pre-ACL
Who worked:
John, Lindsey, Kelly, Johnny CL, Bejorn SA, Brennan FR, Annie Host
Flow of Business, Cuts and Ticket Times:
Our lunch shift was fairly slow today. Never went on an actual wait during the shift. Our peak was right around 12:45, with a reserved party of 9 which came in at 12:30. Things were steady around that time that it seemed as if we may get busy, but never followed through. Cut John at 1:00 once more tables were accessible. (Since he is a double, and with the meeting, wanted to get him out as early as possible.) 1:30, cut Lindsey and went 2 on. No complaints on service nor food quality, everything came out fast and good, and no comp. That's a smooth lunch.
Also would like to note that all support staffs has been extremely happy with their comped lunches.
Specials:
3 Staff members that stood out (why/how):
- Jon is definitely trying harder each shift. Constantly staying busy on his down time. (bussing, wiping plates etc.)
- Johnny got slammed with the entire sushi bar around mid shift and dealt it like a champ. Did what he can while maintaining excellent service, and asked for help when needed.
- Peter's ichiban training appears to be going well. He's definitely getting faster. It wasn't necessary a busy shift, but all tickets were coming out good on time.
Any VIP's in?
None that I've noticed
Comps& Void Detail:
R&M needs:
86'd items/ need more:
- need to order ink cartridge for kitchen printer
Wednesday, October 4, 2017
wednesday PM Recap 10/4/17
Written By: Devin Steuerwald
LY Dinner Sales: $5200.00
TY Dinner Sales: $4841.00
+/- : -$359.00, -7%
Dinner Covers: 171
Avg PPA: 28.31
Weather: partly cloudy currently, high of 87 low of 70 tonight
Special events?: n/a
Who worked: Jason, Krystin, Derek, Patrick, Sophia, Annie H1, Kelly D H2, Chaz SA, Brennan FR
Flow of Business, Cuts and Ticket Times:
really slow start didn't go on a wait till about 7pm. with the wait never getting over 20-30 min. came off the wait by 8:40. Cut H1. went 2 on at 9:15. Ticket times where all great with no station falling behind.
*sales contest for who could sell the most specials, Derek won with 14! used his $15 Kome Bucks on food
Specials:
*Yasai salad- 13
*Mabo tofu- 8
* whole aji- 3
*Nigiri set- 20
3 Staff members that stood out (why/how):
*Sophia- helped everyone out all night but still asked for help when she needed it.
* The whole FOH staff did a great job with teamwork and helping out with running duties
Any VIP's in?
*Milo and Paul
Comps& Void Detail:
* manager meal- 16.00 (chelsea photo )
* F&F- steve from barflys $21.80
*F&F- Derek's friends- $14
*emp day off- Johnny $7.05
*Kome Bucks- 15
R&M needs:
* Grip tape is coming up by the hot water pot.
86'd items/ need more:
*We have a box of hand wipes in the office for the Ramen Expo, it would be nice to have some here for when people order Dynamite Ck or tori-teba
LY Dinner Sales: $5200.00
TY Dinner Sales: $4841.00
+/- : -$359.00, -7%
Dinner Covers: 171
Avg PPA: 28.31
Weather: partly cloudy currently, high of 87 low of 70 tonight
Special events?: n/a
Who worked: Jason, Krystin, Derek, Patrick, Sophia, Annie H1, Kelly D H2, Chaz SA, Brennan FR
Flow of Business, Cuts and Ticket Times:
really slow start didn't go on a wait till about 7pm. with the wait never getting over 20-30 min. came off the wait by 8:40. Cut H1. went 2 on at 9:15. Ticket times where all great with no station falling behind.
*sales contest for who could sell the most specials, Derek won with 14! used his $15 Kome Bucks on food
Specials:
*Yasai salad- 13
*Mabo tofu- 8
* whole aji- 3
*Nigiri set- 20
3 Staff members that stood out (why/how):
*Sophia- helped everyone out all night but still asked for help when she needed it.
* The whole FOH staff did a great job with teamwork and helping out with running duties
Any VIP's in?
*Milo and Paul
Comps& Void Detail:
* manager meal- 16.00 (chelsea photo )
* F&F- steve from barflys $21.80
*F&F- Derek's friends- $14
*emp day off- Johnny $7.05
*Kome Bucks- 15
R&M needs:
* Grip tape is coming up by the hot water pot.
86'd items/ need more:
*We have a box of hand wipes in the office for the Ramen Expo, it would be nice to have some here for when people order Dynamite Ck or tori-teba
Wednesday A.M 10/4/17
Written By: Drew
LY Lunch Sales: $1812
TY Lunch Sales: $1117 (-695)
+/- : -38%
Lunch Covers: 72
Avg PPA: $15.51
Weather:
Hot, Humid, Muggy, in the 80's
Special events?:
Wednesday before Week 1 of ACL
Who worked:
John, Zayn, Kelly, Johnny CL, Brittany H, Chaz SA, Hiroe & Kelly D FR,
Flow of Business, Cuts and Ticket Times:
-Slow day today, had a bit of a issue this morning, Kelly didn't realize that the soft serve machine was taken apart and she spilled soft serve mix all over the floor near sushi bar. I texted Naoto since i was informed he took the machine apart, and he was surprised that no one knew how to put back together. Luckily he wasn't too busy and flew to Kome to help fix it!
-I'm not sure if we will have the soft serve at the new place, but I do feel if so, all servers should be aware of how to break down and put together the soft serve machine. Naoto said it really should be cleaned every night by the closer. He said there was a lot of gross black build up inside the machine from when he took it apart last night.
-Brinks came by super early this morning. It was a nice surprise.
-It was so so SO slow. Cut John at 12:30. Cut Zayn at 1. I wanted to cut Kelly at 1:45. Left Johnny going solo, so I let them close it down together.
Specials:
3 Staff members that stood out (why/how):
-Kelly Dobbins did great Food Running today, she asked many questions and soaked up as much information that she could, Hiroe even told me that she studied before her shift.
-Brittany did very well at the Host stand today, she didn't wonder away and she kept herself busy.
-Johnny and Kelly were on a cleaning frenzy, they cleaned all of our credit card holders and were polishing plates. Just overall productive during a slow shift.
Any VIP's in?
Rob Som and friend
Ben Simcox (New Kome Construction Supervisor)
Comps& Void Detail:
Owner Comp for Ben Simcox
R&M needs:
86'd items/ need more:
LY Lunch Sales: $1812
TY Lunch Sales: $1117 (-695)
+/- : -38%
Lunch Covers: 72
Avg PPA: $15.51
Weather:
Hot, Humid, Muggy, in the 80's
Special events?:
Wednesday before Week 1 of ACL
Who worked:
John, Zayn, Kelly, Johnny CL, Brittany H, Chaz SA, Hiroe & Kelly D FR,
Flow of Business, Cuts and Ticket Times:
-Slow day today, had a bit of a issue this morning, Kelly didn't realize that the soft serve machine was taken apart and she spilled soft serve mix all over the floor near sushi bar. I texted Naoto since i was informed he took the machine apart, and he was surprised that no one knew how to put back together. Luckily he wasn't too busy and flew to Kome to help fix it!
-I'm not sure if we will have the soft serve at the new place, but I do feel if so, all servers should be aware of how to break down and put together the soft serve machine. Naoto said it really should be cleaned every night by the closer. He said there was a lot of gross black build up inside the machine from when he took it apart last night.
-Brinks came by super early this morning. It was a nice surprise.
-It was so so SO slow. Cut John at 12:30. Cut Zayn at 1. I wanted to cut Kelly at 1:45. Left Johnny going solo, so I let them close it down together.
Specials:
3 Staff members that stood out (why/how):
-Kelly Dobbins did great Food Running today, she asked many questions and soaked up as much information that she could, Hiroe even told me that she studied before her shift.
-Brittany did very well at the Host stand today, she didn't wonder away and she kept herself busy.
-Johnny and Kelly were on a cleaning frenzy, they cleaned all of our credit card holders and were polishing plates. Just overall productive during a slow shift.
Any VIP's in?
Rob Som and friend
Ben Simcox (New Kome Construction Supervisor)
Comps& Void Detail:
Owner Comp for Ben Simcox
R&M needs:
86'd items/ need more:
Tuesday, October 3, 2017
Tuesday PM Recap 10/3/17
Written By:Devin Steuerwald
LY Dinner Sales: $4804.00
TY Dinner Sales: $4793.00
+/- : -11.00, 0%
Dinner Covers: 173
Avg PPA: $27.71
Weather: Cloudy and rainy high of 86 low of 74 tonight
Special events?: Asahi draft night
Who worked: Cynthia, Mandy, John H, Patrick, Naoto, Annie H1, Alyssa H2, Calvin SA, Hiroe FR, Kelly D FR train
*Kelly did a great job at food running she seems to have a good grasp of the menu, she is going to be a great server!
*Miguel (sushi bar) called in and said he couldn't come in because he didn't have a ride. i tried calling everyone who wasn't working, but only got a hold of Kazu and Lee and they both had band practice. peter moved to Zero-ban and they ran with 4 on. *update* Miguel showed up at 6pm and said his ex wife let him use her car.
*Naoto showed me that the ice cream machine hasn't been properly cleaned for awhile, the inside rods have not been removed and cleaned. we should go over the proper way to clean and reset in the emp. meeting. on thursday
Flow of Business, Cuts and Ticket Times:
busy start with the rain, filled up and on a wait by 5:30. It stayed one table out/ one table in for a while but we were on a 20 min wait by 7:30 and 30 min wait by 7:45 off the wait by 8:30. cut H1 and went 3 on by 9pm and then 1 on at 9:30.
Specials:
*Yasai Salad- 6
*Aji Fry- 1
*Nigiri set- 5
3 Staff members that stood out (why/how):
*Naoto kept busy during the little downtime by polishing plates and glasses.
*Annie was asking for extra cleaning duties before we got busy, and was really great with guest tonight
* Patrick handled his section, asked for help when he needed it and offered help when he had time.
Any VIP's in?
*couple of guests celebrating their birthdays
Comps& Void Detail:
*server misring- john heard the table wrong- $8
*bday/anniversary dessert- $11.50
*bday- $5.50
R&M needs:
86'd items/ need more:
LY Dinner Sales: $4804.00
TY Dinner Sales: $4793.00
+/- : -11.00, 0%
Dinner Covers: 173
Avg PPA: $27.71
Weather: Cloudy and rainy high of 86 low of 74 tonight
Special events?: Asahi draft night
Who worked: Cynthia, Mandy, John H, Patrick, Naoto, Annie H1, Alyssa H2, Calvin SA, Hiroe FR, Kelly D FR train
*Kelly did a great job at food running she seems to have a good grasp of the menu, she is going to be a great server!
*Miguel (sushi bar) called in and said he couldn't come in because he didn't have a ride. i tried calling everyone who wasn't working, but only got a hold of Kazu and Lee and they both had band practice. peter moved to Zero-ban and they ran with 4 on. *update* Miguel showed up at 6pm and said his ex wife let him use her car.
*Naoto showed me that the ice cream machine hasn't been properly cleaned for awhile, the inside rods have not been removed and cleaned. we should go over the proper way to clean and reset in the emp. meeting. on thursday
Flow of Business, Cuts and Ticket Times:
busy start with the rain, filled up and on a wait by 5:30. It stayed one table out/ one table in for a while but we were on a 20 min wait by 7:30 and 30 min wait by 7:45 off the wait by 8:30. cut H1 and went 3 on by 9pm and then 1 on at 9:30.
Specials:
*Yasai Salad- 6
*Aji Fry- 1
*Nigiri set- 5
3 Staff members that stood out (why/how):
*Naoto kept busy during the little downtime by polishing plates and glasses.
*Annie was asking for extra cleaning duties before we got busy, and was really great with guest tonight
* Patrick handled his section, asked for help when he needed it and offered help when he had time.
Any VIP's in?
*couple of guests celebrating their birthdays
Comps& Void Detail:
*server misring- john heard the table wrong- $8
*bday/anniversary dessert- $11.50
*bday- $5.50
R&M needs:
86'd items/ need more:
Tuesday AM Recap 10/3/2017
Written By: Devin Steuerwald
LY Lunch Sales: $1690.00
TY Lunch Sales: $1474.00
+/- : -216, 0%
Lunch Covers:81
Avg PPA: $ 18.20
Previous Days Labor: 26%
Previous Days Comps: 6%
Controllable Comps: 0%
Weather: Cloudy and rainy high of 86
Special events?: Asahi draft special
Who worked: Kelly S, Zayn B, Lindsey V, Johnny D, Brittany H1, Chaz SA, Brennan FR, Beorn FR train
*Beorn did fine on his food run train, we never got too busy so it wasnt a great train shift. but I asked Brennan to focus on how Beorn should present plates to tables. Brennan said Beorn did a great job.
Flow of Business, Cuts and Ticket Times:
Very slow, we never got on a wait. I went 2 on at 12:45 got a tiny pop but nothing johnny and Kelly couldn't handle. Ticket times were all fast and all plates looked great!
Specials:
n/a
3 Staff members that stood out (why/how):
Any VIP's in?
* Zack and Laura Carlson from Alamo Drafthouse/ Austin Film Society
* Brain Connolly owner of Vulcan Video
Comps& Void Detail:
*F&F- Alamo Drafthouse- $11.70
R&M needs:
*the roof is leaking in the kitchen in three spots.
86'd items/ need more:
LY Lunch Sales: $1690.00
TY Lunch Sales: $1474.00
+/- : -216, 0%
Lunch Covers:81
Avg PPA: $ 18.20
Previous Days Labor: 26%
Previous Days Comps: 6%
Controllable Comps: 0%
Weather: Cloudy and rainy high of 86
Special events?: Asahi draft special
Who worked: Kelly S, Zayn B, Lindsey V, Johnny D, Brittany H1, Chaz SA, Brennan FR, Beorn FR train
*Beorn did fine on his food run train, we never got too busy so it wasnt a great train shift. but I asked Brennan to focus on how Beorn should present plates to tables. Brennan said Beorn did a great job.
Flow of Business, Cuts and Ticket Times:
Very slow, we never got on a wait. I went 2 on at 12:45 got a tiny pop but nothing johnny and Kelly couldn't handle. Ticket times were all fast and all plates looked great!
Specials:
n/a
3 Staff members that stood out (why/how):
Any VIP's in?
* Zack and Laura Carlson from Alamo Drafthouse/ Austin Film Society
* Brain Connolly owner of Vulcan Video
Comps& Void Detail:
*F&F- Alamo Drafthouse- $11.70
R&M needs:
*the roof is leaking in the kitchen in three spots.
86'd items/ need more:
Monday, October 2, 2017
Monday PM Recap 10/2/17
Written By: Devin Steuerwald
LY Dinner Sales: $4080.00
TY Dinner Sales: $5920.00
+/- : +1840.00, 45%
Dinner Covers: 194
Avg PPA: 30.52
Weather: Partly cloudy currently, high of 88 with a low of 74
Special events?: Service Industry Night
Who worked: Jason C, Mandy, Naoto, John H, Clair, Annie H1, Melody H2, Calvin SA, Kelly D FRT, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Slow start, filled up and went on a wait by 6:30 stayed on a 30-40 min wait till 9pm when we started to thin out. cut H1 and went 2 on by 9:15. ticket times were all good. not much to report tonight
Specials:
*Yasai Salad-13
*Aji Fry-1
*Carpaccio Special-9
3 Staff members that stood out (why/how):
- All FOH staff did fine, it wasn't busy enough to challenge anyone, but there was still lots of team work.
- Naoto for polishing dishes and glasses during downtime.
- Melody is doing a great job holding her own at the host stand. she needs very little help and is very good with guests.
- Kelly D did a great job at FR train, Hiroe is a great trainer
Any VIP's in?
- john
- Jason's friend from weather up
Comps& Void Detail:
*bday- $8
*emp day off- Jason bought his friends a round of drinks and a few nigiri- $3.60
* F&F- Jason's friend sent out Gyoza- $5
*sin- Weather up- $6.45
R&M needs:
86'd items/ need more:
LY Dinner Sales: $4080.00
TY Dinner Sales: $5920.00
+/- : +1840.00, 45%
Dinner Covers: 194
Avg PPA: 30.52
Weather: Partly cloudy currently, high of 88 with a low of 74
Special events?: Service Industry Night
Who worked: Jason C, Mandy, Naoto, John H, Clair, Annie H1, Melody H2, Calvin SA, Kelly D FRT, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Slow start, filled up and went on a wait by 6:30 stayed on a 30-40 min wait till 9pm when we started to thin out. cut H1 and went 2 on by 9:15. ticket times were all good. not much to report tonight
Specials:
*Yasai Salad-13
*Aji Fry-1
*Carpaccio Special-9
3 Staff members that stood out (why/how):
- All FOH staff did fine, it wasn't busy enough to challenge anyone, but there was still lots of team work.
- Naoto for polishing dishes and glasses during downtime.
- Melody is doing a great job holding her own at the host stand. she needs very little help and is very good with guests.
- Kelly D did a great job at FR train, Hiroe is a great trainer
Any VIP's in?
- john
- Jason's friend from weather up
Comps& Void Detail:
*bday- $8
*emp day off- Jason bought his friends a round of drinks and a few nigiri- $3.60
* F&F- Jason's friend sent out Gyoza- $5
*sin- Weather up- $6.45
R&M needs:
86'd items/ need more:
Monday AM 10/2/17
Written By: Dusten
LY Lunch Sales: 1639
TY Lunch Sales: 1286
+/- : down 22% and shy of LY sales by $353
Lunch Covers: 73
Avg PPA: 17.62
Previous Days Labor: 29%
Previous Days Comps: 8%
Controllable Comps: 0%
Weather: 80's and partly couldy
Special events?: Aftermath of Deadliest Mass Shooting in U.S. History
Who worked: Grace, Zayn, Kelly S, Johnny CL, Hiroe training Beorn at FR, Brittany H
Flow of Business, Cuts and Ticket Times: Very slow lunch. No wait except for an incomplete 8-top. No food issues. Cut Grace at 1pm, Zayn at 1:30 and Kelly at 1:45pm
Specials:
3 Staff members that stood out (why/how): Brittany is another one that frequently wanders from the host stand. After a customer was standing at the unattended host stand for a good minute, I was basically herding her repeatedly to stay at her post. The last time, I asked her if she needed something and she replied, "I'm just seeing if I could help." I told her she would be the most helpful at the stand. She also wants to start in on the bathrooms super early. Now I'm wondering who trained her.
No other standouts really. Too slow.
Any VIP's in? Anthony Lehman of Dai Due and his friend Grant that works at Kemuri.
Comps& Void Detail: SIN discount for Anthony and Grant.
R&M needs: I got the red wine shelf in the server station a bit more stable.
86'd items/ need more:
LY Lunch Sales: 1639
TY Lunch Sales: 1286
+/- : down 22% and shy of LY sales by $353
Lunch Covers: 73
Avg PPA: 17.62
Previous Days Labor: 29%
Previous Days Comps: 8%
Controllable Comps: 0%
Weather: 80's and partly couldy
Special events?: Aftermath of Deadliest Mass Shooting in U.S. History
Who worked: Grace, Zayn, Kelly S, Johnny CL, Hiroe training Beorn at FR, Brittany H
Flow of Business, Cuts and Ticket Times: Very slow lunch. No wait except for an incomplete 8-top. No food issues. Cut Grace at 1pm, Zayn at 1:30 and Kelly at 1:45pm
Specials:
3 Staff members that stood out (why/how): Brittany is another one that frequently wanders from the host stand. After a customer was standing at the unattended host stand for a good minute, I was basically herding her repeatedly to stay at her post. The last time, I asked her if she needed something and she replied, "I'm just seeing if I could help." I told her she would be the most helpful at the stand. She also wants to start in on the bathrooms super early. Now I'm wondering who trained her.
No other standouts really. Too slow.
Any VIP's in? Anthony Lehman of Dai Due and his friend Grant that works at Kemuri.
Comps& Void Detail: SIN discount for Anthony and Grant.
R&M needs: I got the red wine shelf in the server station a bit more stable.
86'd items/ need more:
Monday PM Recap 9/25/17
Written By: Leary
LY Dinner Sales: 3255
TY Dinner Sales: 5204
+/- : +1949, +60%
Dinner Covers: 197
Avg PPA: 26.42
Weather: Warm and cloudy afternoon
Special events?:
Who worked:
Kelly, Derek, Mandy, Naoto, Clair Cl, Pat w/ Melody & Annie H, Cal SA, Hiroe w/ Beorn FR
Flow of Business, Cuts and Ticket Times:
It was slow start. We didn't fill up and go on a wait until after 8. We hit a 35 minute wait by 830, and off the wait a little after 9. Cut Pat & Melody. 2 on at 930. Ticket times were solid. No customer issues.
Specials:
Ebi Chili- 8
Yasai Salad- 6
Whole Aji- 1
3 Staff members that stood out (why/how):
-Melody seemed to do well for her last train. She knows the system well, and has the mechanics of hosting down. Patrick and Annie were working on her being a little warmer with the guests. She seemed to take to it, and definitely noticed the difference. She also seems very sweet, and says she likes it here.
-Annie was solid tonight splitting her time between the host stand and cocktailing. Seemed in good spirits, and no attitude issues.
-Beorn seemed focus and did a good job as the food runner from what I saw.
Any VIP's in? It was employees of Kome day
-Yoshizo & Kanako
-Baron with family
-Grace & Deana
-Steve & Patrick
-Josh with Girlfriend
Comps& Void Detail:
-SIN for Royal Jelly, Figure 8, Kemuri
-EMP Day Off Grace & Josh
-FNF for a couple pieces for Josh and girlfriend
-Bday Camembert
-Kome bucks from Grace, Derek, and Drumroll
-Owner Comp for Baron & Family
-Guest Changed Mind for 2 anago, they wanted unagi
-FNF for Yoshizo
R&M needs:
86'd items/ need more:
LY Dinner Sales: 3255
TY Dinner Sales: 5204
+/- : +1949, +60%
Dinner Covers: 197
Avg PPA: 26.42
Weather: Warm and cloudy afternoon
Special events?:
Who worked:
Kelly, Derek, Mandy, Naoto, Clair Cl, Pat w/ Melody & Annie H, Cal SA, Hiroe w/ Beorn FR
Flow of Business, Cuts and Ticket Times:
It was slow start. We didn't fill up and go on a wait until after 8. We hit a 35 minute wait by 830, and off the wait a little after 9. Cut Pat & Melody. 2 on at 930. Ticket times were solid. No customer issues.
Specials:
Ebi Chili- 8
Yasai Salad- 6
Whole Aji- 1
3 Staff members that stood out (why/how):
-Melody seemed to do well for her last train. She knows the system well, and has the mechanics of hosting down. Patrick and Annie were working on her being a little warmer with the guests. She seemed to take to it, and definitely noticed the difference. She also seems very sweet, and says she likes it here.
-Annie was solid tonight splitting her time between the host stand and cocktailing. Seemed in good spirits, and no attitude issues.
-Beorn seemed focus and did a good job as the food runner from what I saw.
Any VIP's in? It was employees of Kome day
-Yoshizo & Kanako
-Baron with family
-Grace & Deana
-Steve & Patrick
-Josh with Girlfriend
Comps& Void Detail:
-SIN for Royal Jelly, Figure 8, Kemuri
-EMP Day Off Grace & Josh
-FNF for a couple pieces for Josh and girlfriend
-Bday Camembert
-Kome bucks from Grace, Derek, and Drumroll
-Owner Comp for Baron & Family
-Guest Changed Mind for 2 anago, they wanted unagi
-FNF for Yoshizo
R&M needs:
86'd items/ need more:
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