Monday 8.24.15

Written By: Elizabeth

LY Lunch Sales: $2070
Projected Sales : $2114
TY Lunch Sales: $2232
+/- : +8% LY and +$118 PS
Lunch Covers: 134
Avg PPA:$16.66


LY Dinner Sales: $3760
Projected Sales : $3817
TY Dinner Sales: $4986
+/- : +33% LY and +%1169 PS
Dinner Covers: 186
Avg PPA: $26.81

Weather: hot august day

Special events?: First day of School

Who worked:
Lunch: Krystin, Joel, Kate, Johnny CL. Junko Host!!!! Sigele SA Hiroe FR
Dinner: Kate, Krystin, Joel, Grace, Camacho CL. Ruthy Host, Hiroe FR< Kaori SA

Flow of Business, Cuts and Ticket Times:
Lunch: Busy lunch! I should have written my notes mid-day to have retained more details about that shift, but I had to do payroll so I did not have time. So now I'm left sifting through what is left of my memory after this crazy dinner shift...Lunch was busy though, I remember that. we went on a wait, got off the wait around 1pm at which point I cut Grace, then went 2 on around 1:15. Johnny and  Krystin closed it down and got a little pop around 1:30 that boosted both of their sales over $650 for the day. Everyone stayed and helped out on the floor the last 30 minutes. Good teamwork. Busy though.

Dinner: Also busy. Went on a wait at 6:45, my family came in for dinner at 7, then it was like one regular/service industry person after the next! It was crazy busy, lots of 2 tops. We went on a 30-45 minute wait. Didn't get off the wait until 9:30. But everyone was in good spirits, running around like crazy folks, but it was nice and steady. No long ticket times, no upset guests. Just a nice busy night!

Specials:
Shishito 13
Beef Tataki 1
Temp Squash 7
Blue Fin 34
Japanese Uni 6
Tsk Set 12

3 Staff members that stood out (why/how):
-Camacho is going through a difficult time in his life right now but was able to push it all aside and work a bad ass sushi bar shift tonight.


Any VIP's in?
Lunch: Old John again. Good to see him coming in for lunch more frequently again.
Dinner: My family came in (cousins were in town visiting), Chad old host from contigo, Ginny old bartender from Highball, Kaya's synco teacher and the allergy clinic husband, a guy that use to work with Take & Kayo at Deli Bento. And....drum roll please....Chance!!! Okay, so maybe I'm the only one (other than Kayo and Take that will know him) it was so great to see him and catch up with him!! I unfortunately made the mistake of asking about "the little lady" and he informed me that they broke up. He also cut his hair. Same happy go lucky guy. Super great to see him tonight. He loved everything, by the way. Camacho waited on him and gave him the royal treatment too.

Comps& Void Detail:
Lots of SIN tonight. FNF stuff for my family and some that Take sent out to others. DNL for Shishito peppers, Server error for 2 salmon nigiri that should have been no wasabi.

R&M needs:
Vic came in today to pick up the check for the ceiling repair. He also informed me that there is no insulation in the ceiling in the region of the repair and wouldn't be surprised if that was throughout. I'm not surprised either. So that would be why the building gets so hot. Case Closed.

86'd items/ need more:

Sunday 8/23/15 PM recap

Written By: Dusten


LY Dinner Sales: 4731
Projected Sales : 5444
TY Dinner Sales: 4687
+/- : -1% from LY  and -$757 off projected.
Dinner Covers: 190
Avg PPA: 24.67


Weather: formidably hot

Special events?: Night before school starts for many. uh, National Sponge Cake Day


Who worked: Krystin, Joel, Kate, Mandy, Camacho CL, Sigele FR, Miho SA, Samara H and Ruthy CKTL.

Flow of Business, Cuts and Ticket Times: Smooth and Steady. We went on wait maybe aroun 6:30 and kept people in line throughout the night. Had an ebi fry and dynamite chicken miss the fryer but the table had a tonpei-yaki to keep them busy while we rushed it. I cut down to Mandy and Camacho at 9:10pm.
Danny had me taste some kara-age may not be right. Apparently the marinade wasn't strained properly. He rinsed the marinade off of some and I could taste any discernible difference.. Someone may want to try it in the morning.

Specials: 5 shishitos, 3 beef tataki, 6 temura specials, 2 toro taku handrolls, 6 kind \g salmon boxes

3 Staff members that stood out (why/how): All the FOH doubles did well. One guy left his credit card on the table. It had been a few minutes at least since he'd left. Quick thinking Samara looked up his name and number from the list and he got his card right back. I heard lil John heartily thanking guests as they passed by him leaving. Had a talk with Sayo about closing lunch. She was still here when I came in! She seemed pretty excited about it.

Any VIP's in? Kendo-San. Some dinner regulars. No kids. Not many anyways. King Daddy Ice came through. One guy Samara thought was a 90's A-list child star turned out to be a D-list movie actor.

Comps& Void Detail: b-day desserts. apple pie and camembert. 4 hamatoto nigiri- 86'd, gyoza misring, side kimchi that wasn't made. End of the night we had run out of the vanilla ice cream. Went to sub the soft serve and it had been switched off at 10 minutes after close. Don't know by who. Long story short the table was cool about the green tea ice cream and I comp'd it to recovery.

R&M needs:

86'd items/ need more: teaspoons? I could only find 9 today. BOH may need a new broom. Steve has come up front to grab ours the last 2 nights.

Sunday AM 8.23.15

Written By: Elizabeth

LY Lunch Sales: $2047
Projected Sales : $2211
TY Lunch Sales: $2893
+/- : +41% LY and +$682 PS
Lunch Covers: 158
Avg PPA: $18.31
Like night and day from yesterday. High sales, less covers, but way higher PPA. Yesterday definitely showed too- everyone was running around crazy. Today, smooth sailing.

Previous Days Labor: 15%

Previous Days Comps: 4.02 %
Controllable Comps: 11.46% ($17.50 was recovery, $14.50 kitchen error for cold curry and I forgot to mention this yesterday but I had a guy send back a piece of Madai Nigiri because the skin was still on and too tough. In his defense, I was the one that ran the piece and on my way to his table with it I even noticed that the skin looked overly...there. Just way too much left)

Weather: Humid and Hot.

Special events?: Last day of "summer vacation"

Who worked: Joel, Camacho, Krystin, Sayo CL. Cindy Host, jason FR, Kaori SA

Flow of Business, Cuts and Ticket Times:
Slow to start- especially the first hour. Not sure why.Picked up around 12:15 and stayed steady enough. Had two walk in 8 tops, but they were spaced out enough we could seat them both in the PR. Hit a small wait around 1:30 but that was really it. Like I said above, it was a smooth day, not a whole lot of hustling (I say that in the sense that we were all moving but yesterday there was more high maintenance stuff, etc). Had a guy send back his kayaku udon because it was too salty...took him a remake. I tasted the remake and it tasted just as salty, but I don't eat it that often so I don't really know. Everything looked normal when Jersey was making it, so maybe it was just him. No other issues elsewhere though.

3 Staff members that stood out (why/how):
-Sayo killing it with the sushi bar close. She did a great job. Would love to see her in this position more often. Very thorough closing too!
-Joel seemed on top of it today, did a great job.

Any VIP's in?
Kenny was in early on, another familiar face at the sushi bar but I am blanking on his name. And then the two young St.Ed's kids that use to come in all the time. Oh god why can't I remember anyone's names today!!

Comps& Void Detail:

R&M needs:

86'd items/ need more:
Tomorrow on my way in, in addition to going to the bank I will go to Ace Mart and get more pint glasses and teaspoons. If anyone else needs anything text me and let me know.

Sat 8/22/15 pm recap

Written By:Mike



LY Dinner Sales:$6868
Projected Sales :$8044
TY Dinner Sales:$6953
+/- :up 1% and down $1091 PS
Dinner Covers:249
Avg PPA:$27.92




Weather: hot

Special events?: happy bat day!!??


Who worked: Cindi H, Samara H, Jayson SA, Sigele FR, Jason, Dustin, Mandy, Naoto, Soph


Flow of Business, Cuts and Ticket Times: nice flow of tables from the word go tonight. Went on a wait at 15-20min wait 6pm, with a few 5-6 tops throughout the night. At about 730pm we had few tables that were camping out and left at the same time which lead to a strange turn. They got sat at the same time and of course lead to a push around 8pm for the SB and the Kitchen.  slowed by 930, cut a Host at 945pm and went 3 on. Had a few late walk in's  and went down to Dustin and Naoto to close.

Specials:
shishito 14
Beef T 7
temp squash and Zucc 6
BF 45
toro4
Toro Taku HR 6


3 Staff members that stood out (why/how):
Interviewed a woman from Miho (SA) ESL class for SA tonight that seemed like a good fit. Ill have Her come out for a 2nd.interview in the next few days. Jayson Was spoken to regarding his attitude again... that boy is hit and miss. Had a guest from a party of 10 in the party room comment on what a great experience Camacho gave tonight.

Kitchen was on point.

Any VIP's in? a few familiar faces

Comps& Void Detail:few mis rings, 2 B-day desserts, 3 komebucks

R&M needs:

86'd items/ need more: suzuki

Saturday AM 8.22.15

Written By: Elizabeth

LY Lunch Sales: $2243
Projected Sales :  $2617
TY Lunch Sales:  $3581
+/- : +60% LY and +$964 PS
Lunch Covers: 233 !!!!!!
Avg PPA: $15.37


Previous Days Labor: 13%

Previous Days Comps: 3.27%
Controllable Comps: 9.26%  (recovery and FNF discounts)

Weather: Humid and hot.

Special events?:  the business! damn. Weekend before school starts.

Who worked: Sayo, Joel, Lindsey, Johnny CL. Hiroe FR,

Flow of Business, Cuts and Ticket Times:
Slow to start, then all at once Bam we got hit at noon and it did not let up until close. We were on a 30 minute wait all afternoon. We sat our last table at 2:55 and did last call around 3:15 (all in around 3:20) Had a lot of large parties walk in. The last 6 top we sat at 2:45 after waiting over 30 minutes, I had to squeeze them in at B1 because A3 was paid out but just sitting there on their phones (Of course they got up as soon as the 6 top sat down!) While the 6 top was waiting in our scolding lobby, however, the old Japanese lady asked if we had okonomiaki- I said no only at dinner. The "dad" of the group asked if I could check if they could make it for her, since she came in especially for it. I asked Jersey and he said no. I asked why and he didn't give me an answer. I was asking because I needed to have something to tell my guests. If he was too busy to make it, if it wasn't prepped yet, just something. The situation was tense since it was a pretty brutal lunch shift already, but I just like to have all my bases covered when I talk to a guest. If I have to say no, I need to know why. Jersey asked me why I asked if they could make it, If he couldn't say no,  why didn't I just ring it in. I tried to explain that being a guest focused restaurant we should try to say yes every time so that if it's a NO I need to know why. It's just not good business. If we can make it, then we should.

That being said, the last hour of business was the most brutal and we were starting to run low on Rice. I think this may have been a record breaking lunch for us. But everyone worked super hard and pushed through it. We were all very tired in the end.

Worth mentioning was the crowd today. Lots of people. Low PPA. Also, lots of impatient people. We had a 7 top (3 adults, 4 kids) walk in around noon and want to be sat in the party room. We already had a party in there and had another one lined up for 1:15, so I told them I couldn't seat them in there and it would be a little bit of a wait. They urged me to sit at A5-B1, so I said okay. At that point we were starting to fill up and go on a wait. We eventually sat them (after getting the table set up with kids menus, waters, etc) As soon as they sat, the party room was getting up, and they saw that and asked to move. I explained again that we had another reso coming in and needed the room by 1pm (less than an hour at this point) they said they would be quick. So I moved them in there, and they were out in the knick of time. Just a lot of groups like that, that were very antsy to get sat.

Specials:

3 Staff members that stood out (why/how):
Johnny handled multiple turns of the party room and a full sushi bar really well.
Everyone delegated tasks accordingly and did a great job working together.


Any VIP's in?
David and his little girl (single dad guy), Old John.

Comps& Void Detail:
comp'd a cold curry for A2, and comp'd 3 soft serves because the machine froze. See below.

R&M needs:
The soft serve machine froze during service today. When we talked in the meeting we talked about getting the staff excited about selling it. And I was offering a free lunch to who ever sold the most today. But as always, it froze up. It's discouraging to the staff when this happens. I've only really noticed it when we try the different flavors. I'm not really sure how to fix it anymore.

86'd items/ need more:

Fri 8/21/15 Pm recap

Written By:Mike



LY Dinner Sales:$7273
Projected Sales :$7463
TY Dinner Sales:$8236
+/- : up 13% and $773 over PS
Dinner Covers:254
Avg PPA:$32.43



Weather: HOT

Special events?:


Who worked: Jayson H, Samara H, Cindi SA, Sigele FR, Lindsey, Dustin, Kate, Clair, Johnny

Flow of Business, Cuts and Ticket Times:  Tables slowly flowed in at the beginning of the shift and went on a 5-10min wait at 6pm, but really just a good flow in/out. 40-1hr  wait times at peak for 2-4 tops and had a few 5-6tops throughout the night. The Left  side POS went down a few times and tickets were coming out duplicate or not at all... we struggled for around 45min. Resting seemed to help but it just seemed to lag terribly. Uncle Billys was well received and we quickly ran out and had to ice some down, we might was to ice a case down in advance next week/time.Busy night over all, Cut Jayson at the host stand at 10pm, went down to Johnny and Dustin for the last 30 min. All in all a good night.
Specials:
shishito 8
beef tataki 5
temp zucc and squash 9
t-set 15
BF 26
Toro 10
J-uni 22

3 Staff members that stood out (why/how): Cindi is on the quite side at times, but never has a bad day or attitude that I've seen. She was understandably nervous about SA tonight but did very well. Steve  had a rush App order for fish and chips that took over 30min to hit the fryer and that being 10min after i asked with no reason or explanation. Took almost 50min to hit the table. He will receive disciplinary action for work performance.  Randy has got to be one of the hardest workers in the place, great attitude and work ethic.


Any VIP's in? Dir of Bev from the Alamo draft house, a few new comers that really enjoyed their sushi bar experience.

Comps& Void Detail: Bday dessert, discount for the party room

R&M needs:

86'd items/ need more: Shuto, Sake toro sashimi, uncle billy's for 25min while we ice'd it down. gyu, t-set.

Friday AM 8.21.15

Written By: Elizabeth

LY Lunch Sales: $1834
Projected Sales : $2234
TY Lunch Sales: $2084
+/- : +14% LY and -$159 PS
Lunch Covers: 127
Avg PPA:$16.40

Previous Days Labor:19%

Previous Days Comps: 4.67%
Controllable Comps: 8.05%

Weather: Rainy and muggy.

Special events?: UT students gearing up for school

Who worked: Lindsey, Mandy, Camacho, Sayo CL. Samara Host, Cindy SA, Jason FR

Flow of Business, Cuts and Ticket Times:
Slow to start but finally picked up around 12:45. Went on a short wait for two 5 tops and two top around 1pm, Cut Lindsey at 1:15 and let Sayo take the other 5 top, Cut Mandy around 1:35 and Camacho and Sayo both got another table or two before close. Didn't see any major issues arise.  At one point sushi bar yelled 25 minute sushi lunches, but there didn't seem to be any tables that were upset about it. Smooth lunch.

3 Staff members that stood out (why/how):
-I had to talk to Samara during her shift, briefly, about her attitude towards guests. She had this couple that wanted to sit immediately, so she said she could seat them at a table in a minute, but they saw S1-2 open and said that was fine. Then when she took them they saw that A3 was being wiped and set and asked to sit there. Her response was "that's where I was going to seat you in the first place" and cracked a small smile. But to me it came off a little snarky. Luckily I was there and I laughed and made a joke to the two guests, and they were fine with it, but it could have easily went the other way. I told her she needs to be aware of her facial expressions and tone of voice with guests, and really chose her words more carefully.
-Mandy was rocking and rolling today. She was chipper and on top of it. Nice to see her in better spirits.


Any VIP's in?
Victor at the sushi bar. Nice to see him.

Comps& Void Detail:
voided Sake Toro 86

R&M needs:
Petrocelli was out this morning cleaning the unit on the roof- seems to be working fine.

86'd items/ need more:

Thur 8/20 am/pm recap

Written By:Mike

LY Lunch Sales:$2068
Projected Sales :$2111
TY Lunch Sales:$3146
+/- :53% and $1053 over PS
Lunch Covers:173
Avg PPA:$18.29


LY Dinner Sales$:4302
Projected Sales :$5060
TY Dinner Sales:$5473
+/- :27%up and $413 over PS
Dinner Covers:189
Avg PPA:$28.96


Previous Days Labor:18%

Previous Days Comps:4.42%


Weather: Wet and hot

Special events?: the Rain


Who worked:
Lunch: Samara H, Miho SA, Jayson FR, Grace, Johnny, Joel, Kristin

Dinner Jayson H, Cindi H, Hiroe FR, Miho SA, Lindsey, Dustin, Mandy, Miho, Soph

Flow of Business, Cuts and Ticket Times:
Lunch: smooth lunch today. went on a short wait but easily handled. Tables came at a easy flow for the team and only had a real POP the last 30min. Dumped rain about an hr before close but didn't slow down our capture. johnny and Joel closed us down today.

Dinner: Today kept me on my toes but the team did well.
Slow start to the night due to the rain. Called grace off and had Jayson help me with CKTL as we needed, he did a good job and was tip'd out by the team accordingly. Went on a wait around 7pm and stayed on a wait until 915pm. Had a good Pop around 730 that kept us on our toes. Tables flipped fairly easily but there was the typical campers that added to the challenge.  Down to Soph and Dustin for the last 45min, no issues. Everyone did well during the pushes pre-busing and managing the floor.

Specials:
shishito 10
temp squash and zucc 8
beef tataki 6
j-uni17
BF18
TORO9
torotaku HR 3

3 Staff members that stood out (why/how): Joel and johnny both are doing much better asking for assistance during pushes. I've noticed a little more control with grace closing checks. Miho was serving Omakasi for a table and over ordered a few item, she was coached.


Any VIP's in? A few familiar faces

Comps& Void Detail: 6 kome bucks, voided a few misrings not made. few b-day desserts

R&M needs: quite a bit over the last few days...John was out for pertrocelli to upgrade out start up kit on the 5ton and a few other much needed components, He will be out tomorrow am to service all the A/C's unites. Fredy with the roofing company was out to asses and come up with a time frame for repairs. He said he would be in touch.

86'd items/ need more: Shuto, Meta modern, Viognier, green tea in a can, Katsuo, Partait.

Wed 8/19 PM recap

Written By:Mike



LY Dinner Sales:$4755
Projected Sales :$4950
TY Dinner Sales:$5196
+/- : 9%up and 246 over PS
Dinner Covers:178
Avg PPA:$29.19



Weather: hot




Who worked: Cindi H, Hiroe FR, Kiori SA, Soph, Miho, Dustin, Clair, Kristin

Flow of Business, Cuts and Ticket Times:slow and steady start, Kristin jumped in to cover for Naoto tonight, little bit of a ruff start due to the A/C issue for me, but operations was unaffected...just hot. Steady flow of tables tonight, a few tables camped out and made quote times tricky at peak. Wait times hoovered around 25-35min at peak. Cut down to Soph and Miho to close out the night.


It seems the soft serve is getting turned off earlier and earlier. Please have the team shut off once we've done last call.

Specials:
shishito11
temp cucc and zucc 9
All star 7
T-set 6
j-uni 13

3 Staff members that stood out (why/how): Everyone sounded like they had a great time yesterday, great results for team building.  Seems like the team is asking for assistance more as of lately, which is good to see. Cindi did a great job managing the H-stand tonight.

Any VIP's in? shawn from around the corner and a few familiar faces!.

Comps& Void Detail: kome bucks, owner comp, few mis rings, void tori-teba

R&M needs:

86'd items/ need more: cuc TY sake, viognier, BF, all star, t-set, all kitchen items that required Tare sauce for 45min. 

Wed 8/19/15 lunch recap

Written By: Dusten

LY Lunch Sales: 1755
Projected Sales : 1818
TY Lunch Sales: 2029
+/- :$211 over projected and 16% up from LY
Lunch Covers: 119
Avg PPA:



Previous Days Labor: n/a

Previous Days Comps: n/a
Controllable Comps:

Weather: partly cloudy, 90's

Special events?: national soft serve ice cream day


Who worked: Lindsey, Grace, Mandy, Johnny CL, Cindy H, Miho SA and Jason FR

Flow of Business, Cuts and Ticket Times: Ticket times were good. Steady lunch. Went on a brief wait. No complaints on food. Went off wait at 1pm. Cut Grace then. We were full and i didn't see any other rush coming so I cut down to two at 1:10pm. Just Johnny at 1:45pm


3 Staff members that stood out (why/how): No significant hiccups with anyone. Everyone seemed well rested and ready to work. Grace, Mandy and Lindsey all had their hands full pre-bussing and watering all around.

Any VIP's in? Tara and Kelvin. A few other lunch regulars.

A woman left her ring in the restroom. She called about it and said she'd be in on Friday to retrieve it. I put it in an envelope in the safe with her name and contact info on it.

Comps& Void Detail: voided a maguro zuke don- we 86'd yamaimo, mex coke misring, 1x seaweed salad wasn't made.

R&M needs: Server station A/C was set to heat this morning, so it got up to about 88 in that area. The dining room saw a high of about 85. I switched it to cool around 12:30. Haven't seen any noticeable difference as of press time. I heard we had a breaker blow this morning.Maybe that affected it?

Glazer's came in for a check. I wrote it out. Check # 5457 Invoice # 9008350095

86'd items/ need more: We had another dining room chair get bent out of shape over the last couple of days. We could probably use a few more back-ups.

Monday 8.17.15

Written By: Elizabeth

LY Dinner Sales: $4701
Projected Sales : $4650
TY Dinner Sales: $4084
+/- : -13% LY and -$566 PS
Dinner Covers: 174
Avg PPA: $23.47

Weather: hot, but at night it was actually pleasant.

Special events?: nope

Who worked: Krystin, Joel, Clair, Kate, Camacho CL. Jason Host, Miho SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Busy Happy Hour and night all around, too bad sales didn't reflect it. Lots of water drinkers. Went on a wait around 7pm and didn't get off the wait until around 9:15. Had a 7-top walk in at 9:45 but they were in and out by 10:30 so that was nice. Cut Clair at 9:15, Joel at 9:20 and went just Camacho at 9:45 when the 7 walked in. No other tables came in after that party. Pretty smooth night overall. Jason manned the host stand, I got drinks for those waiting, and everyone seemed pretty solid. I did have a 20 minute Apple Pie Spring Roll dessert- Hector threw the ticket away by mistake then Hiroe asked him about it about 15 minutes in, then he couldn't find ice cream. I comp'd the dessert for the first timers at A5.
Had a TON of the kome bucks redeemed tonight too!! I would say at least 8 cards.

Specials:
Shishito 12
Kimchi Temp 3
Hon Maguro 22
Japanese Uni 12
Tsk Set 10


3 Staff members that stood out (why/how):
-Clair, despite only having $450 in sales, still remained positive throughout the night
-Definitely going to miss Miho, she did a great job tonight
-Jason did well at the host stand working solo.

Any VIP's in?
My girlfriends were in to continue to celebrate one of their birthdays. Michael Phillips an old Highball Co worker of mine (he's also the Manager at Midnight Cowboy downtown), Some service industry folks too.

Comps& Void Detail:
Kome Cards, SIN, FNF for a few pieces for my girlfriends.

R&M needs:
Hood vent is being repaired tomorrow as is the ceiling.
86'd items/ need more:
Small sushi boards and ramekins should be in next week, just FYI

Mon 8/17 AM recap

Written By:Mike

LY Lunch Sales:2233
Projected Sales :2389
TY Lunch Sales:2076
+/- : -7% and under $313 PS
Lunch Covers:111
Avg PPA: $18.70





Previous Days Labor:17.34%

Previous Days Comps:3.3%

Weather: Warm

Special events?:


Who worked: JaysonH, Hiroe RF, Miho SA, Johnny, Steph, Clair, Joel

Flow of Business, Cuts and Ticket Times: Slow and steady lunch today. No real POP today and never went on a wait. Sushi bar had a little push for sushi lunch but easily handled.Had a guest at the SB walkout after he found a bug in his salad(i was not able to catch him). Jersey 86'd greens until he had the time to clean them. Nothing out of the ordinary, just a smooth Monday lunch.

**We did have quite a few bento's that weren't plated with enough veggies/spinach for presentation. Please check before running to the sushi bar or tables. This ultimately is food runners responsibility before it gets to the bar when there is no EXPO.**

**Please let the team know we've moved the towels, aprons, trash bags and polishing towels to the service area, no longer in the office. As well as NA beverages, FOH personal items and to-go's.**

Specials: water park tomorrow!

3 Staff members that stood out (why/how): Johnny was quick and focused, doing a good job asking for help before he needs it. Steph is always great, don't usually get to see her in the am.



Comps& Void Detail: kome bucks, S-4 karaage lunch.

R&M needs:

86'd items/ need more: greens, madai for a few min,

Sunday PM 8/16/15 recap

Written By: Dusten


LY Dinner Sales: 4470
Projected Sales : 4281
TY Dinner Sales: 5561
+/- : 24% increase over LY and $740 over projected
Dinner Covers: 182
Avg PPA: 30.55

Weather: milder than lately. 90's

Special events?: National Roller Coaster Day. And National Rum Day.


Who worked: Grace, Krystin, Kate, Joel, Camacho CL, Samara H, Hiroe FR, Miho SA

Flow of Business, Cuts and Ticket Times: Steady but nothing out of control. Wait times approached 30 minutes. Had one table wait 45 mainly because they were incomplete. One alpha-type woman from the group approached and complained about the wait time. Said she had watched a table (A7) sit unoccupied for 10 minutes and they had been waiting twice what Samara told them. I actually bussed that table myself only a couple of minutes prior. Also when Samara quoted them the wait time, they were an incomplete party and when they were complete others had been sat before them. There were so many holes in her story I couldn't keep up. I apologized and thanked her for her patience with us. She said it took "an extreme amount of patience." She had approached me as Samara was getting waters and menus to the table (5-top), so they were sat immediately after our conversation.
Had some gyozas ticket time approach the half-hour mark. Tables were understanding however. Lots of people like to order gyozas as appetizers and seem dismayed when they take as long as they normally do.

Specials: 35 hon maguro, 9 shishitos, 7 cucumber tempura, 14 carpaccio specials

3 Staff members that stood out (why/how): Kate was on a bit of a tear today, resorting to some of her old ways. I think maybe her move is getting to her. Moving is stressful.
Grace did well. No mistakes and was cheery about working a double. Seems like she did well for herself all day.
Every single time I work with Camacho I have to tell him to pick up his oshibori off the tables. I tell him so frequently that when I asked him today he cut his eyes at me as if he were also annoyed about having the same conversation over and over and over. And over.

Any VIP's in? Kendo-San! The lady that complained about wait times claimed to be a regular although I've never seen her before.

Comps& Void Detail: 2 miso soup. Guest changed mind to kome-sets. some sashimi orders that Camacho meant to be nigiri pieces. Kome bucks.

R&M needs:

86'd items/ need more:

Sunday AM 8.16.15

Written By: Elizabeth

LY Lunch Sales:  $1968
Projected Sales : $2140
TY Lunch Sales: $2481
+/- : +26% LY and +$341 PS
Lunch Covers:  135
Avg PPA: $18.38

Previous Days Labor: 13.27%

Previous Days Comps: 3.51%
Controllable Comps: 3.76% great!

Weather: Warm...hot...August.

Special events?: Mandy's Sickness?

Who worked: Clair CL. Grace, Stephanie. Samara Host, Cindy SA, Jason FR. Me everywhere.

Flow of Business, Cuts and Ticket Times:
Slow to start the first hour, so I had Stephanie and Grace help me with a few cleaning and organizing projects. Since the staff likes to stash to go supplies on the shelves on top of the service station, I just moved everything there. I'm going to Home Depot to get a taller step ladder so that all of the staff can reach (including myself. It got a little hairy there for a second). Also at Home Depot I'll pick up swiffers for the hosts to dust the lobby, and clorox wipes to clean the bathroom with. During our cleaning frenzy Samara dusted the entire lobby, and the girls wiped the walls in the dining room. Those walls were pretty nasty- I believe that is a daily duty- make sure we are getting that done.

Anyhow, around noon it started to pick up and we were in full swing by 12:30. It was definitely a challenging day with only 3 servers on. Had several large party walk ins and as usual we had a group of UT kids first say they were 6, then 12, then 7 then they ended up being 10. We did some shuffling around of tables but ultimately got them sat soundly. Grace definitely struggled to keep up with the business. She forgot clear soups for a few tables during the height of the rush, but I kept an eye on her and followed up with her regularly. It finally died down around 2:15, I cut Grace, then went to just Clair at 2:45. The day came to a quiet close after 2:30 things really died down and only 3 more tables came in after that.

No major issues, however. No angry guests, no long tickets. Just super busy.

3 Staff members that stood out (why/how):
Since Mandy called out today it was just the 3 girls on the floor, plus Cindy as SA and Samara as Host and myself. We all were hustling so I would say we all did a great job on the floor today! :)

Any VIP's in?
Tatsuya, friends of Kazu's, Ixchel and Lena.

Comps& Void Detail:
FNF for aburi hamachi for Tatsu-ya, Emp Day off Discount for Ixchel and Lena (both former employees)

R&M needs:
We will finally be getting that hole in the ceiling repaired. Victor will be here Tuesday at 9am to get the projected started. I'll meet him here to go through it all and then him and his team will work during the day to complete it.

86'd items/ need more:

Sat 8/15 Pm recap

Written By:Mike




LY Dinner Sales:$6506
Projected Sales :$7070
TY Dinner Sales:$8590
+/- : 32%LY and up 1520 over PS
Dinner Covers:262
Avg PPA:$32.79




Weather:Hot




Who worked: Cindi H, Samara H, Jason SA, Hiroe FR, Jason, Lindsey

Flow of Business, Cuts and Ticket Times: Busy from the word go tonight. Sushi bar had a few good pushes throughout the night, kitchen was good and smooth. Quote times where a little tricky tonight with quite a few tables camping out.  Had a few 5 and 6 tops but we flipped them in quoted times. Tickets times for Rolls hit 30min at peak, Toshi was made aware and got the times down to 15-20 quickly. Takeson came out to make sure the closing went well, it was smooth. Cut down to Clair and Steph at 10pm. No hiccups, just a smooth but busy night.

Specials:
temp kimchi 5
shishito 16
Sake toro carpaccio 25
all star 15
BF 44
J-uni 2


3 Staff members that stood out (why/how): hector and Steve's food continues to improve. Steph did a great job as the closer given the fact she never does.
FYI- I have a feeling Mandy will call out tomorrow.

Any VIP's in? Got a complement from a first time guest about the food and service. What I think was trully note worthy was the statement" everyone is so nice to each other" regarding the teams interaction... One of the Highest compliments i think any establishment can get...

Comps& Void Detail: Lots of Kome bucks tonight!! few mis rings,

R&M needs:

86'd items/ need more: short on water glasses, clear sake glasses.  Escolar, Curry, tamago, hon maguro, toro

Saturday AM 8.15.15

Written By:Elizabeth

LY Lunch Sales: $2478
Projected Sales : $2733
TY Lunch Sales: $2471
+/- : 0% LY  (again!) and -$262 PS
Lunch Covers: 140
Avg PPA: $17.65

Previous Days Labor:  16.46%

Previous Days Comps: 4.26%
Controllable Comps: 10.12% (Guest DNL for $17- that was the yaki onigiri and the yakiniku for the folks that felt everything was too sweet)

Weather: August.

Special events?: Anime Convention

Who worked: Johnny CL. Joel, Krystin, Sophia, Cindy Host, Miho SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
A real steady shift overall. Had a small pop around 1:30 but other than that it was a really smooth shift. Went on a short wait only because of some incomplete parties, but otherwise, as Cindy put it, "it was a nice ebb and flow to the day"
The only time we ran into issue was around 2:15 when the sushi bar seemed to stuggle, they got a lot of tickest at once? I think Take can expand more into that, but they were running about 20 minutes for nigiri and rolls. I noticed Spencer moving really slowly- but I also noticed Chill being able to jump in and make a few nigiri pieces. The kind with the seaweed wrap....you've told me the name of this before but I can't remember. It means crown I think?
Anyway, I we had a rainbow roll take about 20 minutes- I told the girl at the sushi bar who's lunch it was and she was pretty upset, but we had an extra lunch salmon sashimi so I brought that over to her to hold her over. She seemed okay. But we'll see.
Other than that, no major issues or bumps in the road.

3 Staff members that stood out (why/how):
-Joel! Superstar today! Came in with nice pants, and was pre-bussing like a champ!! I took 50% off his lunch for his hard work. He really did a great job.
- Krystin kept her cool while waiting on a difficult table at B7 (they were Asian but not Japanese- at one point I sent Hiroe over to see if she could understand what they were talking about, because the guy kept saying Udon to me but then when I would say it back he would say no. So Hiroe went over and reported back: They're not Japanese, maybe Chinese? She said. Then she said, and they want to split a Kayaku Udon....) but despite them being a challenging table, Krystin stayed positive and delegated the tasks she needed done

Any VIP's in?
A regular couple that are kate's regulars. I think her name is Robin. They just recently got engaged a few weeks ago and I mentioned them in the notes.
Krystin's commercial guy

Comps& Void Detail:
Kome Bucks, makani. Voided one sake toro because I misheard the table, it wasn't made.

R&M needs:

86'd items/ need more:
I ordered more wobble wedges they will be in Monday.

Also, reminder to all departments, if we get any deliveries on Tuesday please alert your vendor that there won't be anyone here to receive them.

Friday PM 8.14.15

Written By: Elizabeth

Lunch sales were $2385 by the way: +6% over LY and -$375 PS
127 lunch covers with $18.78 Avg PPA

LY Dinner Sales:$6365
Projected Sales : $6740
TY Dinner Sales:$6389
+/- : 0% LY and -$351 PS
Dinner Covers: 230
Avg PPA: $27.78


Weather: HOT. Halfway through August though

Special events?:


Who worked: Dusten CL. Johnny, lindsey, Camacho, Krystin. Samara & Cindy Hosted, Ruthy cocktailed, Jason SA and Hiroe FR

Flow of Business, Cuts and Ticket Times:
Night started off busier than I expected. I thought we were going to go on a wait around 6:30 but we didn't until 7:20. Had two 8-top walk ins and a 6-top walked in around 9:45 too. Lots of big tops just walking in as well as one tops. Interesting. The night went smoothly and there were no major issues. It did die down around 9:45 though, and I went 2 on at that point. Dusten got a handfull of other tables after that, and I don't think Krystin got more than one more table.

The only "trouble" guest I had was at S3-4. They had originally been sat at A2 but it was around 6:30 and the sun was too much for them so they moved. I could tell, just from over hearing them, that they could potentially be a difficult one. Sure enough, at the end it all came to a head. They were eating (rather, picking at) their onigiri and Dusten told me they said they didn't like it. So I went over and said that I heard the Onigiri wasn't up to par for them, if I could get them something else. They both then unleashed on me that everything they got was too sweet and had too much sugar in it. The onigiri was sweet, the yakitori was sweet, the escolar special was too sweet. I replied to them "I'm sorry you feel that everything was too sweet tonight" and the man's reply to me was "We don't feel that way, it IS that way!" I apologized again and reminded them that everyone's taste is different but I would be happy to try and get them something they would enjoy. They weren't having it, they just wanted to leave. They said they had been here about a dozen times before but today it was just terrible. I assured them we haven't done anything to change it, but then they told me they went outside the box tonight and tried things they never had. Might just want to stick to that California roll next time buddy. I didn't say that, of course, but i did take the Onigiri and yakitori off their check. They left Dusten $6 on $50. Classic.

On the juxtaposition side we have Kate, the girl that places the catering orders for the folks at the Capital. Her and her BF came in around 10:40, hoping it wasn't too late. While they were the last ones to leave an hour later, they're just so pleasant and love love love us.

Specials:
Escolar 10
Shishito 10
Cucumber Kimchi 5
All Star 8
Toro  8
Hon Maguro 39
Japanese Uni 4


3 Staff members that stood out (why/how):
-Krystin did a great job prebussing her section and having full hands tonight. She was the back A's and did a great job
-Lindsey was a good sport, I had cut her at 9:30 but then a 6 top walked in along with another few tables and I had to put her back on to take the 6 top (since it was replacing a previous party already in her section) She hopped back on with little to no complaints
-Cindy pulled me aside after her shift tonight to talk about the difficult guest she encountered yesterday. She asked how she should have handled it, if she could have in any way. I told him in those cases, always get a manager involved even if it is just for us to go over to the guest and explain to them our stance on policies. She was upset because I guess the fussy guest left a note on the receipt saying to fire the 2 hosts because they are uptight? Or something to that effect. She was upset about it and didn't want to get in trouble over the lady's unacceptable behavior. I assured her that wouldn't happen.

Any VIP's in?
Kylee previously of Mantis Massage
Kenneth (Sat Lunch regular- mexican coke)
Owner of the Omlettrey
Kate from the Capital
Ally that use to work here

Comps& Void Detail:
FNF for a few pieces sent out to the aforementioned VIPS

R&M needs:

86'd items/ need more:

Fri 8/14 am recap

Written By: Mike

LY Lunch Sales:$2243
Projected Sales :$2760
TY Lunch Sales:$
+/- :
Lunch Covers:139
Avg PPA:$



Previous Days Labor:21.47%

Previous Days Comps:5.05%


Weather: Warm




Who worked:Cindi H, Jayson FR, Miho SA, Jason, Clair, Lindsey, Johnny

Flow of Business, Cuts and Ticket Times: A few tables initially then on a short wait up tell close. Sushi bar had quite a few sushi lunches but did a fine job of pushing them out. no issues from the kitchen. I will say food quality coming out has consistently improved over the last week and a half.
First cuts at 130 and Clair and Jason closed the day out. busy lunch.


3 Staff members that stood out (why/how): Jayson came in refreshed today.


Any VIP's in? a new regular as of late came in named James, great guy.

Comps& Void Detail: kome bucks and a few voids for mis rings.

R&M needs:

86'd items/ need more:

Thur 8/13 am/pm recap

Written By:mke

LY Lunch Sales:$1832
Projected Sales :$1852
TY Lunch Sales:$1282
+/- :-30% down -$570 PS
Lunch Covers:83
Avg PPA:$15.45


LY Dinner Sales:4502
Projected Sales :4917
TY Dinner Sales:
+/- : 29% LY and 899 over PS
Dinner Covers:215
Avg PPA:$27.05


Previous Days Labor:24.28

Previous Days Comps:7.43


Weather:hot




Who worked:
am Samara H, Jason and Ruthy FR, Miho SA, Johnny lindsey, jason, mandy
pm Samara H, Cindi H, Ruthy CKTL, Jason FR, Miho SA, Kate, Soph, Joel, Miho, Dustin

Flow of Business, Cuts and Ticket Times:
LUNCH: very slow...cut down to johnny and Jason by 1230pm. felt like a crawl,  filled up half the restaurant at peak.

DINNER: Busy right at open, on a wait by 630 with peak times reaching 1hr for 4 tops. Found a hair in a KOKO roll on B-4, kazu was made aware. I touched the table and they left happy. had a complaint from a group of ladies at B-7 that felt the Host was rude and "blocked her" when she came in... My understanding is she came in early then was to meet up with some friend  and wanted to simply have a few drinks at the sushi bar. we explained that that its policy and she wasnt happy with that. She sat herself at the sushi bar and shortly after Take` sent out a few pieces of sashimi while she waited, she had a small bite and 2 glasses of wine over the coarse of 45min. We apologized and explained the policy but she still left upset with the level of engagement at the Host stand. We were busy from 630 on and still had a wait up to close of 35min... flipped the close sign at 10pm with most of the lobby and patio full! I ask the servers to order food from kitchen to easy the end of night pressure of the sushi bar. Cut Samara at 945pm and down to Dustin and Miho to close the last few tables out.We didnt get the all in from Dustin tell 1020pm, last table left at 1125. All in all a good night.


Specials:
no kitchen specials.

smokin Sashimi 12
Tsuk set 9
BF 28
J-uni 11

3 Staff members that stood out (why/how):Ruthy did a good job food running. Miho has put in her notice, last day on the 29th(big shoes to fill, she will be missed)!
Had a few servers and Sushi bar continue to ask when we were going to last call even after they were told we still are on a wait well before, during and after 10pm. It created tension to say the least for the closing servers. At one point Dustin barked back at them... He apologized later but was clearly frustrated as he explained during our coaching that one of the tables was the lady that spilled on her and left us a negative yelp(they tip'd him 30%!, good job Dustin).
**Please remind your teams the Guest comes first... and to follow the last call policy with the Manager on duty**

Any VIP's in? Alex(old GM) came in, we showed him a good time, super nice guy.

Comps& Void Detail: few misrings, recovery for b-4 10% off, Kome bucks,

R&M needs: Please turn the heat off outside!?  -Mike

86'd items/ need more: hama toro, Aji, T-set, Toro

Wed 8/12 PM recap

Written By:mike




LY Dinner Sales:4087
Projected Sales :5216
TY Dinner Sales:$3747
+/- : -8%  under -1469 PS Rain Killed us
Dinner Covers: 140
Avg PPA:$26.76



Weather:very hot and muggy

Special events?: THE RAIN?!


Who worked: Jason H, Kiori SA, Hiroe FR, Dustin, Soph, Naoto, Mandy, Miho

Flow of Business, Cuts and Ticket Times: Slow night tonight... Rained hard for about 30min right at open and we never really picked up. about 90% full most of the night. Really thought we'd have a late rush but...pop never came and the team never felt a push and never went on a wait. Down to 2 at 845, Miho and Soph closed out the night.

Specials:
temp cuc kimchi 7
beef nectarine salad 6
BF 15
J-uni 2
Tsuk set 4

3 Staff members that stood out (why/how): everyone was well caught up on gossip on this slow night..:)


Any VIP's in?Able came in with a lady friend, Lady at s-1(cant remember her Name),

Comps& Void Detail: emp day off for able, Owner comp, kome bucks, few mis rings

R&M needs: concrete was poured by the trash. Need to find a plumber for the hand sink in the kitchen(first i am aware of it) ill work on it tomorrow

FIXED THE HANDLE ON THE PREP SINK!!!

water park stuff came in

We had to get by using the  case of straws with paper on them in the trailer. With that said they are not conducive for service in any capacity at Kome. I made each server peel straws for service tonight and tomorrow am(they love doing it...not so much). 
Jersey can you order a case of straws from Sysco Please. Tks



86'd items/ need more:

wednesday 8/12/15 AM recap

Written By: Dusten

LY Lunch Sales: 1660
Projected Sales : 1920
TY Lunch Sales: 1601
+/- : -$319 under projected and down 4% from LY
Lunch Covers: 106
Avg PPA: 15.1


Previous Days Labor: $794, 12.17%

Previous Days Comps: 276.15
Controllable Comps: 0%

Weather: 90's or better

Who worked: Grace, Krystin, Lindsey, Johnny CL, Ruthy H, Jason FR and Miho SA

Flow of Business, Cuts and Ticket Times: somewhat typical lunch. Had a few larger tables walk in in addition to our reservation. Incomplete parties... the usual. No wait. Had our rush and saw the drop off after about 1pm. Cut down to just Johnny and Krystin at 1:15pm. Ticket times were good. Servers timing food out also seems improved. Let Johnny go solo at 1:45pm.

3 Staff members that stood out (why/how): Continuing to work with Miho. She did a couple trial run with using only a single hand to carry her tray. She lacks balance and strength of other FOH, but both can be developed with practice.

Jason helped out with bussing some tables as the rush left.

Krystin also pitched in frequently to keep FOH looking clean and orderly.  

Any VIP's in? Some lunch regulars

Comps& Void Detail: comped an anago- DNL, go-go roll misring.

R&M needs:
Some of the servers that worked yesterday asked me about tip-outs when we are short a support staff member. Miho was sick yesterday and didn't make it to work, but everyone still tipped out 5%. It doesn't happen often, but when we are missing an SA or food runner historically the tip percentage is reduced by 1% and the staff wanted to know if that had changed.

86'd items/ need more:

tuesday 8/11 am/pm recap

Written By:Mike

LY Lunch Sales:$1804
Projected Sales :$1943
TY Lunch Sales:$2036
+/- : 13% up $93 over PS
Lunch Covers:124
Avg PPA:$16.42



LY Dinner Sales:$3927
Projected Sales :$4143
TY Dinner Sales:$4215
+/- :7% and 72 up from PS
Dinner Covers:146
Avg PPA:$28.17


Previous Days Labor: %10.68

Previous Days Comps:%3.08
Controllable Comps:%7.78

Weather: hot




Who worked:
Lunch: Ruthy H, Jason FR, Miho SA, Lindsey, Johnny, Clair, Kate

Dinner: Cindi H, Jason FR, Lindsey, Clair, Krystin, Amanda, Grace

Flow of Business, Cuts and Ticket Times:
Lunch was slow and steady. Never really hit a significant wait but the restaurant was full from 1130 to 130pm. Quite a few of the staff were grumbling about being tired from Lindseys party with Lindsey being the chief among them. Miho was also feeling under the weather and said she doesn't think she can work tonight. Cut down to Clair and Kate to finish off the day. a pretty easy lunch.
Dinner: Started out with a small pop but didnt fill up tell 7pm. Wait times hovering around 15-25min.  So... Miho did call out and Cindi and Jayson did great tonight helping me set tables and buss while i was stuck Cktling or helping the staff. the Sushi bar printer went down for no reason mid way through the shift and caused a lot of trouble for the staff. It of course wasn't realized tell 15-20min after food should be hitting the table. I reset the Printer and we were up and running again aside from trying to figure out what table didn't get said sushi.(sucked). We re-rung and resent everything that didnt print. Luckly to night even at its peak was very manageable. cut down to Clair and Mandy to close down the night.


Specials:
Green beans 17
shishitos 8
beef tataki 3
BF 19
Jap-uni 6
Tsukiji set 7


3 Staff members that stood out (why/how): Grace closed a check improperly to the wrong table again. She has been coached in the past few weeks several times to slow down and pay attention. I have seen it with other servers as well, it will go on the shift notes. Jayson and Cindi did great tonight with assisting busing and will be tip'd out accordingly.



Comps& Void Detail: emp kome bucks, Kome bucks, quite a few voids due to the printer going down and resending.

R&M needs: Joe Petrocelli stopped by to take a look at the a/c.

86'd items/ need more: Asahi, Saporro.

Monday 8.10.15

Written By: Elizabeth

LY Lunch Sales: $1569
Projected Sales : $1616
TY Lunch Sales: $1950
+/- : +24% LY and +$334 PS
Lunch Covers: 100
Avg PPA: $19.50


LY Dinner Sales: $4081
Projected Sales : $5016
TY Dinner Sales: $4859
+/- : +19% LY and -$157PS
Dinner Covers: 174
Avg PPA: $27.61


Previous Days Labor: 17%

Previous Days Comps: 7%
Controllable Comps: 3.73%

Weather: Hot. Super hot later afternoon.

Special events?: nada


Who worked:
Lunch: Grace, joel, Kate, Johnny CL. Jason Host, Miho SA, Hiroe FR
Dinner: Clair, Krystin, Joel, Grace, Kate CL. Kaori SA, Hiroe FR, Jason Host
Lots of doubles today! Including myself :)

Flow of Business, Cuts and Ticket Times:
Lunch was really slow. Took forever to pick up. Finally got a small pop around 12:15, but it died after that. Cut Kate at 12:45, and went 2 on at 1:15. Johnny and Grace alternated tables and it never got much busier after that.

Dinner was a different story. It was slower the first hour but by 6:30 we were on a wait. The wait was at it's height we had some tables wait almost 45 minutes. Jason sort of under quoted about 3 of the tables, I think due to the fact that they all came in nearly at once and he wasn't elevating the wait enough. But he did a good job of juggling everything that came his way. We had quite a few people ordering drinks, so I was cocktailing for a little bit, but nothing too bad. Just a nice busy night. No long tickets, no burnt food, no angry guests. Overall, a busy, fun night.

On a seperate note: I processed payroll today and finally added tips into those that worked any Cater2Me orders, this includes tipping the driver. So it's not much but sushi chefs, Jersey, Mike & Myself have some tipshare in our checks this time around. Going forward as soon as I get the statement from the previous month, those tips will go on the staffs checks. Tips are divvyed up based on who worked on the order and who delivered and set it up.


Specials:
Tempura Green Beans
Shishito Peppers
All Star
Blue Fin
Japanese Uni


3 Staff members that stood out (why/how):
-During lunch shift it was around 1:15 and Grace was trying to figure out what to have for dinner. Johnny pointed out that she had S3-4 and she said okay, then stood there and continued to ponder her lunch. I had to inturrupt her inner monologue to remind her to greet her table. Subsequently I have added to the shift notes to greet your tables within 90 seconds- hard or soft greet. Just a good reminder
-I think another good reminder for the staff is to talk about watering tables again. Kate's sushi bar was looking pretty dry all night, granted everyone was busy, but when it slowed there was a lot of standing.
-It was nice to have Krystin back- little bubbly lady.

Any VIP's in?
Lunch: Victor, Tara & Kelvin
Dinner: Moto, This guy and his wife, they put the name Lee on the waitlist, but I forget his real name. A regular named Benjamin (he was the one that told me he was going to call Take and Kayo because I wouldn't seat him incomplete that one time)

Comps& Void Detail:
Voided an Uni, guest changed mind for Sanjuro
voided a few pieces for Kate, misrings tonight. Several Birthday desserts. FNF via Take for a few items.

R&M needs:
The guys will be out early either Wed or Thur AM to pour new concrete around the dumpster and secure that area. I'll know more tomorrow.

86'd items/ need more:
For the love of Sake!! Snow Maiden is out of stock until maybe Thursday. We ran out of Dreamy Clouds, so we used the small bottles, and we're almost out of Bride of Fox. I have no idea where all this sake drinking came from. I upped the par on wine and beer, then sake comes around and kicks me in the ass. oye!!
From Amazon today I ordered: Sharpies, Tea lights, and Dry Erase Markers (the ones that someone picked up are wet erase and causing a mess) I also ordered another floor mat for the service station. And I ordered Crayons from another company. This should take care of everything for a little while.  Amazon order should be in Wednesday.

Sunday PM 8/9/15 recap

Written By: Dusten


LY Dinner Sales: 4418
Projected Sales : 5117
TY Dinner Sales:6222
+/- :18% over LY and $1107 over projected
Dinner Covers: 217
Avg PPA: 28.67


Weather: triple digit delight

Special events?: tax free weekend


Who worked: Joel, Kate, Stephanie, Clair, Camacho CL, Hiroe FR, Miho SA, Ruthy CT

Flow of Business, Cuts and Ticket Times: Busy Sunday 40+ covers in the 1st 30 minutes of boeing open, We were full shortly after and stayed on a wait until after 9:15pm. I cute down to Clair and Camacho at 9:20 and then just Camacho at 9:40pm. I heard nothing of inordinate ticket times. Both kitchen and sushi bar were busy tonight.

Specials: 12x shisitos, 3x tetakis, 12 green bean tempuras, 4x japanese uni, 33 hon maguro, 31x tsukiji carpaccio

3 Staff members that stood out (why/how):
-I spent a good amount of time with Miho re-training her to buss tables. I showed her my methods, which apparently are polar opposite of Mike's, as Miho was quick to point out. I only had a chance to show her a few things regarding the organization of her tray with dirty dishes. I showed her how that helps her to be faster in the dish-pit putting things away as well. I stopped her from a slight jog through the dining room. I explained that once she develops more efficient practices, she won't have to feel quite so rushed.
-Ruthy is decent as a cocktail server but needs to focus a bit more. She came into the server station and announced in a british accent that we were out of Sho Chiku Bai sake. We had at least 7 bottles in the office. The largest bottles of anything we carry. I asked her to dry out the ice water bin before putting it away tonight. She didn't even put it away before leaving. A customer broke a rocks glass outside that had beer in it. Ruthy told me Grace instructed her to bring glasses with beers outside. As far as I only that is the opposite of what we want to happen.
-Clair did well tonight. Solid sales and upbeat attitude with no mistakes.. She even gave me a heads up about others that might not be having the best day.


Any VIP's in? Take and Kayo with family and friends. Ixchel and a friend. Dennis of Roosevelt Room. Jersey and his wife. Kenta's old soccer coach. Old John.

Comps& Void Detail:lots of mis-rings and 86'd items. several hamatoro, tsukiji carpaccio, suzuki items. hama toro and suzuki were 86'd tonight. 2 glasses of Rose, 2 misos, a tarantula all misrings. $40 kome bucks to Kenta soccer coach.

R&M needs:we need a new floor mat in the server station. someone threw ours away and that concrete is murder on our knees and feet. Miho had a bug bite again and we had nothing in our first aid kit specifically for that. I gave her the listerine to put on it as it was irritating her pretty badly early on. the lights in the drink cooler are flickering or not working at all. Our sushi menus are looking rough around the edges. literally. I already mentioned this to Kayo tonight, but we could really use more check presenters. I had to stop Clair and Stephanie from using tea cups to bring checks out.

86'd items/ need more:

Sunday AM 8.9.15

Written By: Elizabeth

LY Lunch Sales: $2183
Projected Sales : $2338
TY Lunch Sales: $2153
+/- : -1% Ly and -$185 PS
Lunch Covers: 123
Avg PPA: $17.50


Previous Days Labor: 15%

Previous Days Comps: 2%
Controllable Comps: 26.49% (FNF and Recovery)

Weather: Sunny and warm, but not as hot as it's been....but wait until 5pm.

Special events?: Apparently it's Tax Free Weekend. lots of back to school shopping.

Who worked: Joel, Grace, Stephanie, Camacho CL. Samara Host, Cindy SA, Jason FR>

Flow of Business, Cuts and Ticket Times:
Slooooooooow start to the day. Never picked up until about 1:30, and even then it wasn't much of anything. I cut Joel at 1:10, split the sections into 3. Got a small pop around 1:30 but really nothing much else. It slowly died down and I went to just Camacho at 2:30.


3 Staff members that stood out (why/how):
-I asked the openers to do the Saturday AM daily duty since I noticed it didn't get done. Joel did the bulk of the service station, he also cleaned the wall under the hand dryers (which will be added to the host closing duties soon) I really appreciated the initiative he took on that though.
-Camacho was rarin' to go and hustle at lunch today. But a little too anxious. I saw him greeting B7 shortly after I cut just Joel and he came by and said "Do I have B7?" and I had to remind him that we weren't 2 on this early. He can snake tables from time to time, just glad I was able to catch it. I know it's not super intentional, but it can be at the same time
-Little Cindy did a good job bussing she's so timid and quiet but she did a great job.

Any VIP's in?
Harmon & Family. Kenny & Friends.

Comps& Void Detail:
no mistakes or issues today

R&M needs:
I had Samara detail the sinks in the bathroom, they look so much nicer.
86'd items/ need more:

Sat 8/8 PM recap

Written By:Mike



LY Dinner Sales:$6431
Projected Sales :$6979
TY Dinner Sales:$6967
+/- : up 8% -$12 under PS  (close enough for horseshoe's!!)
Dinner Covers:247
Avg PPA:$28.21



Weather: HoTTT




Who worked: Samara H, Cindi H, jayson SA, Hiroe FR, Jason, Dusten, Naoto, Clair, Lindsey

Flow of Business, Cuts and Ticket Times: Tables filled up slow and steady out of the gates. really hot inside the restaurant to night, kitchen was CRAZY HOT. Daniel and I noticed quite a bit of water draining from the roof at one point so we hopped up to check it out. Looks like it was coming from the mister filtration system? I ran over to 1Stop and got some Gateraid for the Gang. Went on a wait around 7pm and back off at 930. Cut Samara and Camacho right at 930pm so everyone could make some money. Down to naoto and Dusten to finish off the night

Green tea ice cream was to soft to serve. Daniel seems to think the freezer is going.


Specials:
temp cucc Kimichi 7
shishito 11
Beef Tataki 1
smokin Sashimi 12
BF 15
BF toro 15
J-uni 0



3 Staff members that stood out (why/how):Dusten mistakenly closed a check incorrectly that had to to be voided and re-rung, he was coached on slowing down and asking for help before you need it. Clair had a great attitude tonight. Hector and Steve were a well oiled machine tonight, nothing went out to a table that wasn't on point.



Comps& Void Detail:voided a $60.62 check from dusten

R&M needs: need the a/c looked at and the mister possibly

86'd items/ need more: susuki, Parfait

Saturday AM 8.8.15

Written By: Elizabeth

LY Lunch Sales: $2683
Projected Sales : $2704
TY Lunch Sales: $2864
+/- :+7% LY and +$160 PS
Lunch Covers: 173
Avg PPA: $16.55

Previous Days Labor: 16%

Previous Days Comps: 4%
Controllable Comps: 13.31%

Weather: Sunny and hot, just like always

Special events?: Jersey said there is a Rodeo going on in cedar park. Hot Air Balloon Festival in Horseshoe Bay

Who worked: Sophia, Camacho, Joel, Johnny CL. Ruthy Host, Hiroe FR, Miho SA.

Flow of Business, Cuts and Ticket Times:
The first hour slowly picked up and by noon we were rocking and rolling! It was a busy afternoon, we went on a wait around 12:30. Had two 6 tops walk in at the same time along with the 8 top party room so that immediately slammed us. But after getting over the initial hump we were off to a great go. Sushi bar hit some 25 minute tickets but for the most part everyone kept up with business. I felt like things were firing on all cylinders too, staff would reach out for help and they were keeping up with the business.

Only had one hiccup today and that came at noon when a woman came in asking about a catering order she had placed online. I asked her who she emailed and she said Mike. So I looked through my emails for a catering order but couldn't find it. Finally, in my trash folder I found a reply from her saying that another manager had taken care of her order. I should have saved the email and followed up. So that was my fault. Luckily Toshi-san jumped to action and was able to get the staff to bust out a Go Go tray in record time. I apologized to her, she seemed annoyed but once I graveled enough she sounded understanding. I gave her 20% off her tray and some free edamame. Just a little embarassing.


3 Staff members that stood out (why/how):
Joel did a good job keeping up with the volume in the back B's. I was periodically checking in on his tables and they all seemed to be doing well

Johnny handled a busy sushi bar and party room really well also.

Any VIP's in?
My brother and sister in-law with my sister sister in law? (my brothers wife's sister)

Comps& Void Detail:
FNF for my baby brother
Recovery for a piece of tin foil found in the curry so I took 20% of his curry

R&M needs:
I am working on repairing the hole in the ceiling. We need duct work to be done and they won't be out until Monday or Tuesday to look at what needs to be done, but just FYI.

86'd items/ need more:
We WILL run out of Rose before the week end. We sold 43 glasses from Sunday to Friday!!!!

Friday PM 8.7.15

Written By:Elizabeth
LY Dinner Sales: $6957
Projected Sales : $7140
TY Dinner Sales: $7121
+/- : +2% LY and -$13 PS
Dinner Covers: 224
Avg PPA: $31.82


Who worked: Johnny, Sophia, Sayo,  Camacho, dusten CL. Grace CT. Sigele FR< Jason SA, Samara and Ruthy Host

Flow of Business, Cuts and Ticket Times:
Busy from the start. We were on a wait by 6pm and came off the wait around 9:30. It was a pretty uneventful night. We were busy but it wasn't hectic or crazy busy. It was busy but nothing to note, honestly. We 86'd some fish around 8, and then again around 9, but other than that, no long tickets or anything. No news is good news, right?

Specials:
Beef Tataki 2
Shishito Peppers 9
Cucumber Kimchi Tempura 13
All Star 9
Toro Handroll  17
Hon Maguro 29
Japanese Uni 7

3 Staff members that stood out (why/how):
Everyone worked well tonight. I can't really pick out anything in particular. Just an all around un-noteable night.

Any VIP's in?
Bartender from Contigo, I'm blanking on her name.
The lady with 4 girls and a baby was in with her mom.
Another familiar looking family too
The guy that owns the trailer Saigon Lavendur (I can't spell it)

Comps& Void Detail:
voided 5 unagi misring, johnny
voided quite a few misrings for johnny tonight, not sure what was going on with him

R&M needs:

86'd items/ need more:

Fri 8/8/15 am recap

Written By:Mike

LY Lunch Sales:$1673
Projected Sales :$1818
TY Lunch Sales:$2759
+/- : 65% 941 over PS a busy day
Lunch Covers:160
Avg PPA:$17.24





Previous Days Labor:22%

Previous Days Comps: 6%


Weather:warm




Who worked: Samara H, Miho SA, Jayson FR, Clair, Naoto, Lindsey, Kate

Flow of Business, Cuts and Ticket Times:Busy Lunch right out of the gates. Naoto came in to cover For Sophia at the last minute. everyone worked we'll together today and it was appreciated. went on a wait by 12pm, Samara handled it well. Kitchen did a great job today, sushi bar got slammed hard mid way through service, ticket time never exceeded 25min. Kate got busy at close with 4-5 parties sat at once. Clair and Naoto did a great job watering, running soups and food tell we got caught up. Cut down to Lindsey and Kate to close out the shift. very ver busy end of shift!



3 Staff members that stood out (why/how): Clair and Naoto have been consistently helpful as of late. Kate did well keeping a positive attitude under pressure.

Any VIP's in? kayo's friends came out to celebrate a birthday, sat at the sushi bar and hand a great time.  Got some bad feed back from a guest on s-3.

Comps& Void Detail: BF for a regular

R&M needs:need sushi lunch plates.

86'd items/ need more: Asahi Draft, Hokki, ikura

Thur 8/6/15 AM/PM recap

Written By:Mike

LY Lunch Sales:$1823
Projected Sales :$1971
TY Lunch Sales:$1470
+/- : -19% $501 under PS
Lunch Covers:86
Avg PPA:$17.09


LY Dinner Sales:$4977
Projected Sales :$5165
TY Dinner Sales:$
+/- : -1% and under $250 from PS
Dinner Covers:178
Avg PPA:$27.61


Previous Days Labor:20%

Previous Days Comps:5%


Weather: hot




Who worked:
LUNCH: Ruthy H, Jason FR, Miho SA, Clair, Kate, Lindsey, Sayo

DINNER Samara H, Cindi H, Jason FR, Miho SA, Dustin, Kate, Lindsy, Ruth, Soph, Steph, Ruth CKTL

Flow of Business, Cuts and Ticket Times:
LUNCH: sLOWWWW.... Never went on a wait, cut down to clair and Sayo at 1245 as the floor was only half full...A few tables trickled in the last hr to bump up sales, but nothing significant. Ruthy and Miho cut at 130. Nothing notable today, just a slow lunch.

DINNER: First 30 min was mild then we picked up,  on a wait by 730pm. Had a little bit of trouble getting the IPad to charge all day, i believe its the cable... we tripped through service but made it work.  Uncle Billys came out between 6-730pm for the tasting which was well received and we sold a tone of Lager tonight. Wait went up to 45min at the peak.  Kitchen had 2 orders of beef Tataki that took well over 40min to hit the Table, after talking to the Kitchen the meat was still frozen at 630pm? Daniel tried to get it out as soon as he figured out Steve wasn't on the Ball. Hector had a few thing come out from the fryer that were not up to par, specifically a karaage that was so over cooked and inedible. Should have never hit the table. Both Jason(for running it) and Hector have struggled consistanly with food quality. Cut down to 3 servers at 945pm, Dustin and Soph took over for the last 30min.

Specials:
temp cucumber kimchi 5
beef tataki 4
all star 4
BF 25
J uni 4
Negi toro handroll 23

3 Staff members that stood out (why/how): Sayo had her first closing shift today and although it wasn't busy it gave us a few extra min to reiterate the duties.

Any VIP's in? Shawn C,  the Gent opening the restaurant a few blocks down was in again today, 2nd time this week. Uncle Billy's Owner and Dir of sales came out tonight.

Comps& Void Detail: komebucks, Promo bucks, misrings, comped a beef carpaccio for uncle Billy's, 2 beef carpaccio's, 2 karrage chicken, Yakiniku DNL.

R&M needs: tile in the office is breaking up. Joe from Petrocelli called to have a walk through and drop off the invoice. Condensation line from the ice machine is broken, needs a piece of pipe.

86'd items/ need more:

Wed 8/5 PM recap

Written By:Mike



LY Dinner Sales:$4805
Projected Sales :$4950
TY Dinner Sales:$5039
+/- :5%up from LY 89 over PS
Dinner Covers:185
Avg PPA:$27.24



Weather: Hot



Who worked:Jason H, Hiroe FR, Kaori SA, Naoto, Mandy Dusten, Sayo, Soph. grace CKTL

Flow of Business, Cuts and Ticket Times:Easy start to the Night, slow and steady and filled up by around 7pm but it was still table in table out. The pop came at 8pm with a walkin party of 10 and the party room with 11. Wait time never got to server and Jason managed the host stand well and has improved quickly with his wait times. Kitchen did well, sushi bar had a small push at the peak. Cut down to Soph and Mandy to close down the shop.

Specials:
green tomatoes 14
shishitos 7
temp zucc and squash 5
all star 2
BF 25
J-UNI 3


3 Staff members that stood out (why/how): Sophia is one of the most thorough closer's we have, and it goes with out saying she can handle volume. Mandy did well dealing with a 10 top crammed in the corner of A4-A8.

Any VIP's in? Toshison and the Family!!!

Comps& Void Detail: kome bucks, 2, kome cards, bday desert,

R&M needs:

86'd items/ need more: sashimi sampler

wednesday 8.5.15 AM recap

Written By: Dusten

LY Lunch Sales: 1719
Projected Sales : 1846
TY Lunch Sales: 1808
+/- : -38 under P and +5% from LY
Lunch Covers: 114
Avg PPA: 15.86


Previous Days Labor: 25%

Previous Days Comps: 266.18
Controllable Comps: 4.13

Weather: HoTT

Special events?:


Who worked: Grace, Sayo, Naoto, Jonny CL, Cindy H, Sigele FR and Miho SA

Flow of Business, Cuts and Ticket Times: typical lunch. started out slowly and then got a pop around noon. Pretty boisterous crowd today. sushi bar got a little backed up, but not for long and no customer issues. Died off after 1;15pm so I cut Sayo, Grace at 1:30 and Naoto at 1:145pm.

Specials: n/a

3 Staff members that stood out (why/how): Everyone did a pretty good job today. No misrings. Grace did screw up a credit card payment and I had to reopen it. I did remind her to slow down and concentrate on what she was doing to avoid these sort of mistakes.
Miho did a great job SA'ing. I cannot find fault with her performance at all today.
Naoto offered to take later cuts so others could leave earlier if they wanted. A nice gesture as everyone but Johnny is working doubles today.

Any VIP's in? There was a couple that sat at the sushi bar after being denied their flight to Mexico on account of arriving less than one hour prior to boarding. They were very obviously annoyed with their predicament, but in great spirits regarding their lunch. They sang high praises of the food and knew Take by name so I assumed they were regulars. Didn't catch their names. I understand my roommate came in with the owner of Vulcan Video and some restaurant owners and dropped nearly $500 on dinner Monday night.

Comps& Void Detail: n/a

R&M needs: there were 3 cars parked on the sidewalk today. I got the servers to ask around and two of the cars were moved and the 3rd was on their way out anyways. I tried to keep a better eye on that situation for the rest of the shift and there were no other problems.

86'd items/ need more:  brown paper towels (maybe more in trailer?), ikura (lunch only), shutou uni and happy owl sake

Tue 8/4/15 AM/PM recape

Written By:Mike

LY Lunch Sales:$1836
Projected Sales :$1732
TY Lunch Sales:$1979
+/- : 8% and 247 over PS
Lunch Covers:102
Avg PPA:$19.40

LY Dinner Sales:$4052
Projected Sales :$4355
TY Dinner Sales:$5029
+/- : 674 and 24% over PS
Lunch Covers:189
Avg PPA:$26.61

Previous Days Labor: 25%

Previous Days Comps: 4.13%


Weather: warm, hot

Specials 
Panko green tomatoes 17
shishitos 4
King sake carpaccio 11
bf 20
j-uni 4




Who worked:
lunch: Cyndi H, Miho SA, Sigele FR, Johnny, Clair, Mandy, Lindsey
Dinner: Cyndi H, Miho SA, Sigele FR, jason, Kate, Lindsey, Mandy, Grace


Flow of Business, Cuts and Ticket Times:
LUNCH: slow and steady for the most part. A few large parties early on but mainly 2's and 4 tops. Went on a brief wait but there always seemed to be a table available quickly.  Sushi bar got a little push mid shift with Sushi lunches, Kitchen was mild. Cut down to Johnny and Clair around 1245. Johnny closed down the shop for the last 30min.

DINNER: Painfully slow for the first hr, picked up a lil around 6pm but still didn't fill up at 7pm.  The late pop came at 730 and they came all at once!  had a few large parties trickle in on top of the 2-4 tops. Cyndi did well managing the host stand and I CKTL'd as the line stacked up. Of course all the orders came in at once and the kitchen did everything to stay afloat. Jersey went into high gear and although we did a have few elevated ticket time's they managed the push well. wait time's hit 45-1hr at the peak for a 4top. cut down to Camacho and kate at 930pm, went off the wait right at close. A busy night all in all.



3 Staff members that stood out (why/how): Miho is getting better as a SA, but will benefit for a SA/FR refresher training, timing and secondary priorities seem to be a struggle for a few of the team. Mandy was still a little off from the mistake yesterday(understandable), a little coaching and she was right as rain.  Jason really help out the team with just about any need during the shift.

I noticed quite a few servers are trying to close out with me prior to checking out with the closer. Please keep an eye on this.
Busy night for CKTL


Comps& Void Detail: Asahi draft void, a few mis-rings,  3 asahi drafts

R&M needs: Petronelli was out to re locate the 5ton a/c unit.

86'd items/ need more: shuto, Kings sake carpaccio, vino verdi, Asahi(started with almost 2 kegs),

Monday 8.3.15

Written By: Elizabeth

LY Lunch Sales: $1648
Projected Sales :  $1789
TY Lunch Sales: $1843
+/- : +12% LY and +$54 PS!
Lunch Covers: 116
Avg PPA: $15.89


LY Dinner Sales: $4825
Projected Sales : $4939
TY Dinner Sales:  $5027
+/- : +4% LY and +$88 PS!
Dinner Covers: 169
Avg PPA:  $29.75


Previous Days Labor: 19%

Previous Days Comps: 4%
Controllable Comps: 5.07%

Weather: Hot summer 90s

Who worked:
Lunch: Mandy, Kate, Sayo, Johnny CL. Ruthy Host, Hiroe FR, Jason SA
Dinner: Grace, Kate, Clair, Joel, Camacho CL. Ruhty Host, Hiroe FR, Kaori SA

Flow of Business, Cuts and Ticket Times:
Lunch was slow until 1:15 when it all picked up. I had cut Kate by then, Johnny was supposed to take B2 but Kate assumed it went to Mandy in the back b's (both and her Sayo said that is how it has always happened...I always delegate the tables in the cut section based on who has what. I never create set sections after cuts because business is so sporadic. So I'm not sure where they got that idea from.) Mandy was prebussing B2 and had a full tray complete with a bowl of kimchi juice and lost her tray balance as I was approaching the table with their lunch, dropped the kimchi juice bowl on the floor, kimchi juice went everywhere including the guest, but mostly landed on my face, hair and shirt. And in my mouth. Which I couldn't have been more displeased with. I dropped the sushi lunches off at the table with the guys, the one guy was annoyed about his shirt but I gave him my card and told him I would pay for the dry cleaning if he needed it. He said he didn't but I gave him my card anyway. he didn't seem thrillled. At about that time we were getting hit pretty hard, so I jumped in to help the crew. Cut Mandy at 1:30 and Johnny and Sayo rode out the afternoon.

Dinner started painfully slow. Suuuuuper slow. Finally picked up at 7:30 and we went on a wait- and stayed busy until 9:30. I cut Kate at 8:50, then Grace around 9 and went 3 on at 9:15. It was risky since a lot of people were still coming in the door, but the sushi bar was almost all closed out so Camacho was able to pick up the B's with no issue. Everyone rang a fair amount of sales tonight, except Joel and Clair with only $800 in sales each. But grace, Kate and Camacho all rang over $1k, which is great for a Monday.

On a side note: The Alarm wasn't set on Friday the 17th nor was it set on Tuesday the 21st. Just wondering who closed those nights and why it wasn't set.

Specials:
Shishito 7
Fried Green Toms 14
Bitches Brew 27
Hama/Sake Toro Carp 11
Blue Fin 26
J.Uni 5

3 Staff members that stood out (why/how):
-Kate is super, despite wanting to call the shots for me sometimes, she really does care about what I say and listens well
-Grace did alright tonight. I was watching her with her tables and she seemed to manage the front As fine.
-Camacho is always a solid closer. Handles volume and delegates his tasks.

Any VIP's in?
Lunch: Deana Sakum, Chad (Hightower Owner), Zach (former as of Thursday) Alamo Drafthouse KM. He's finally getting out of the Drafthouse rat race!

Dinner: First timers for sure, chatted with a few first time tables. No familiar faces but lots of happy ones!

Comps& Void Detail:
FNF for my friend Zach for a gyoza, and spicy scallop for Chad.
Bday Dessert
Promo/Kome Bucks

R&M needs:
The contract with Tomlinsons' was finalized and starting tonight their lot was available to park in after 7pm!

86'd items/ need more:
Iced Green Tea
Ramune
Wooden Chopsticks

Sunday 8.2.15

Written By: Elizabeth

LY Lunch Sales: $1994
Projected Sales : $2314
TY Lunch Sales: $2264
+/- : +14% LY and -$50 PS
Lunch Covers: 114
Avg PPA: $19.86


LY Dinner Sales: $6789
Projected Sales : $6880
TY Dinner Sales: $4932
+/- : -27% LY and -$1948 PS
Dinner Covers: 188
Avg PPA: $26.23


Previous Days Labor:17%

Previous Days Comps: 2%
Controllable Comps: 1.80%

Weather: Hot summer

Special events?: none that i know of

Who worked:
Lunch: Mandy, Joel, Grace, Camacho CL. Cindy host, Jason FR, Kaori SA
Dinner: Mandy Joel, Sayo, Kate, Camacho CL. CIndy Host, Sigele FR, Hiroe SA Ruthy CT

Flow of Business, Cuts and Ticket Times:
Lunch: Slow start, but steady throughout the afternoon. Got out pop around 1:30 as predicted and didn't make any cuts until 2:30. Nothing of note. I thought we sold a lot more bentos but we only sold 7. Started the free softserve with Bento Promo today.

Dinner: A good start for sure, several tables right off the bat. I thought we were going to go on a wait right around 6 but it tapered off. Ruthy came in at 6pm with one a black dress that she wears hosting. But with her apron tied it made it a little too short. I had her go home and change. She came back and finished setting up the patio and then helped SA and Host in her downtime. We didn't go on a wait until 8:30. We got our pop then. But were steady up until then. We stayed on a wait until about 9:20. So all of the sales really came in the last 2 hours of service. Had the 2's then the 4s later on and a walk in 8 top that we were easily able to seat in the party room. Cut Joel and Mandy around 9:15 and then Kate at 9:40. I don't think any more tables came in after that.

Oh, it was the night of love: B5 had just gotten engaged and were in for a celebratory dinner, and B3 had just gotten hitched and were in for the same. I sent both parties a half pour of bubbles to say congrats!

Got the Okay from Tomlinson's to start parking in their lot starting tomorrow after 7pm. Their lot is only available after 7pm and I have created a sign and will change the hours/info sheet up front as well as post on social media and have it changed on the website. yeah for more parking! Take that Ridgetop Neighborhood Association!

Somewhere, the lines of communication got crossed somewhere and I noticed Cindy bringing in the outside stools while we were still 1/3rd full. I told her that the closer does that. Then I noticed Hiroe bringing them in about 25 minutes later, with still a table or two left. Just to reiterate, the closing server brings the stools in only after the last guest has left the restaurant.

Specials:
F.Green Toms 7
Shishito 9
Temp Zucchini & squash 6
Blue Fin 34
All Star 8
Bitches Brew 34 this roll is super popular. Might want to think about adding it to the menu?

3 Staff members that stood out (why/how):
-Camacho stayed positive and energetic through his long double today
-Mandy was in other sections helping to prebus during lunch. Playing the super team player part today
-Clair (though not here) got a compliment from a table. They said that everytime they come in they get her as a server and she always does a great job and makes their experience memorable.

Any VIP's in?
Rachel & Carlos, Old John, Brandon Tomlinson (I totally didn't recognize him until he told me who he was....we had had a meeting about a month ago. I felt silly I didn't realize it was him!), my friend Jacqueline.

Comps& Void Detail:
FNF for Jacqueline, Kome Bucks for friends of Take's at A4

R&M needs:

86'd items/ need more:
I asked Daniel to please order other 10 oz cups from Sysco, along with matching lids. The cups that were ordered are eco-friendly, which is great! But they are made out of corn (thanks for the info Mike) and melt easily from the heat. I have already thrown away a sleeve of lids because the office got too hot   (afternoon sun shoots straight through the window and sits on the box, causing the lids to melt from the heat) And if we are putting these cups outside at the water station they will do the same.

Sat 8/1 pm recap

Written By:Mike



LY Dinner Sales:$7526
Projected Sales :$7777
TY Dinner Sales:$7240
+/- : -537
Dinner Covers:237
Avg PPA:$30.54



Weather: Hot hot hot


Who worked: Samara H, Cyndi H,

Flow of Business, Cuts and Ticket Times: mild start to the night, we didn't fill up for the first hour then the first pop hit around 7pm and we went on a wait. Sushi bar did a great job keeping up with the load. kitchen got bogged down on the fry station, Daniel jumped back and forth to get back on the map but by 9pm  Steve had 30-35min tickets coming out and Danny took over the station. Table B-2 found a hair on their Gyoza(from hector). I touched the table, we re-fired the Gyoza and the kitchen sent out a Temp Green tomato. I followed back up with the table at the end of their meal, they left happy. longest wait tonight was 1.5 hrs for a 2 top! some of which was attributed to a few large party walk ins. Cut down to 3 by 930, Camacho closed down the night.

Specials:
temp squash and zucc 5
shishitos 5
panko green tomatoes 20
all star5
sake/hama carpaccio 5
BF 33
toro 30
J-uni 2

3 Staff members that stood out (why/how): Lindsey did a great job assisting other servers, maintaining the servers area and a general great attitude as of late, the Vaca sure recharged the batteries.

Comps& Void Detail: Gyoza b-2, kome bucks. green tomatoes on B-2

R&M needs: my head:)

86'd items/ need more:shuto uni, suzuki

Saturday AM 8.1.15 AUGUST!

Written By: Elizabeth

LY Lunch Sales:$2213
Projected Sales : $2633
TY Lunch Sales: $2362
+/- : +7% LY and -$271 PS
Lunch Covers: 148
Avg PPA:$15.95


Previous Days Labor: 16%

Previous Days Comps: 3.95%
Controllable Comps: 11.95%- FNF discounts

Weather: Sunny Summer Weather

Special events?: no?


Who worked: Lindsey, Camacho set up, Mandy, Naoto CL. Samara Host, Kaori SA, Jason FR

Flow of Business, Cuts and Ticket Times:
I sent Camacho home because he said he didn't get much sleep last night due to an event at the Moha going late And since he had to Close tonight I wanted to make sure he was 100%. We split the sections up into 3 with 3 splitting the sushi bar. For the most part it wasn't too bad. The first hour the restaurant was full, around 1pm was when the sushi bar started getting sat- we were on and off the wait due to larger parties. 5 and 6 top walk ins but  nothing crazy. The restaurant was full and bustling for much of the afternoon. Naturally, since I was trying to let Lindsey go because she was a double and had to go down south to let some dogs out that she is dog sitting. The perfect storm today- but everyone worked together and got stuff done and pulled through the shift strong. I cut Lindsey at 2:20 and the last 40 minutes saw quite a few more tables to keep Naoto and Mandy busy but teamwork kicked in and all prospered.

3 Staff members that stood out (why/how):
-Mandy was helping to bus and pre bus other sections in her downtime
-Naoto was taking tables and sushi bar seats like a champ. He handled the volume super well. Glad to have him here for that

Any VIP's in?
KAYO & TAKE!!!!!! Back from Europe and happy to see them. Thom the owner of Fonda San Miguel, sent them a shrimp tempura

Comps& Void Detail:
none that stood out.

R&M needs:

86'd items/ need more:
TOOTHPICKS. HEB?

Friday 7.31.15

Written By: Elizabeth

LY Dinner Sales: $6335
Projected Sales : $6941
TY Dinner Sales: $7562
+/- : +19% LY and +$621 PS
Dinner Covers: 261
Avg PPA: $28.97

Weather: Hot hot hot low 100s

Special events?: no?

Who worked: Lindsey (Dbl), Johnny, Clair, Sophia, Dusten CL. Samara and Jason C Hosted, Kaori SA and Sigele FR

Flow of Business, Cuts and Ticket Times:
Started off with about 5 tables from the get go. Slowly filled up and by 6:30 we were on a wait. Didn't get off the wait until 10:45. It was a steady flow of people all night. Lots of 2 tops early on, then the 3 tops came in around 9:30 and a few 5 tops after that as well. The night overall was steady and busy. No major issues to speak. Kitchen did a good job keeping up with the tickets, same for sushi bar. Host stand gave great quote times. Nothing out of the ordinary really. Just a loooooong steady night.

Specials:
Shishito 15
Zuch and Squash Temp 11
King Salmon Box 17
Blue Fin 15
J.Uni 4

3 Staff members that stood out (why/how):
-I had to tell Kaori on two separate occasions to stop running through the dining room. A sense of urgency is one thing, but running through the dinning room is another.
-Everyone seemed a bit ragged towards the end of the shift. It had been a steady night and there were multple times were we all felt like we were running into one another and jammed up in the service station (despite me saying in pre-shift to keep the space clear).
-Lindsey got slammed with her reso and then all 3 of her tables got sat around the same time. But she prioritized and when I asked what she needed she was able to clearly tell me.

Any VIP's in?
My friend Justin,
Uber Rep that I met with a few weeks ago too.

Comps& Void Detail:
voided 5 spicy scallops for Clairs B5, they wanted unagi and marked the wrong thing.
FNF for Justin, Kome Bucks for Johnny, and Promo Kome Bucks for B6 from East Side Pies.

R&M needs:
I ordered a bunch of Clorox wipes and china markers. Did they come in?

86'd items/ need more:

Sidenote: I broke 2 bottles of Hana Peach. I had moved a box that had multiple sakes and things in it onto the trashcan in the office and then it tipped over. Today:1 Me:0.